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    Epsilon Reviews

    Updated August 15, 2017
    704 reviews

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    Full-timePart-time
    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Epsilon Chief Executive Bryan Kennedy
    Bryan Kennedy
    334 Ratings

    704 Employee Reviews

    Sort: PopularRatingDate
    Pros
    Cons

    • They showcasing - do work life balance -- nothing like that totally fake (in 48 reviews)

    • Long hours and weekends are the "norm" because of poor upper management and managing client expectations (in 25 reviews)

    More Pros and Cons

    1. "Senior Analyst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Analyst in Wakefield, MA
      Current Employee - Senior Analyst in Wakefield, MA

      I have been working at Epsilon full-time (More than a year)

      Pros

      two days wfh per week

      Cons

      too quiet
      not that a yong comoany

    2. "Senior Account Executive"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Account Executive in Atlanta, GA
      Current Employee - Senior Account Executive in Atlanta, GA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Epsilon full-time (More than 5 years)

      Pros

      Work and life balance is great. The flexible time off and work from home policies are a big deal for everyone. I laso hear the maternaty leave is one of the best pros some employees have experienced at work.

      Cons

      The pay is not as much as the national average, but it does depend on an individual's experience level.

      3. Join the Epsilon team
      See Our Latest Jobs

    3. "Good Company with Good Benefits"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - BSA in Wakefield, MA
      Former Employee - BSA in Wakefield, MA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Epsilon full-time (More than a year)

      Pros

      Flexible work hours
      interesting work and spirit
      Great benefits like insurance and childcare

      Cons

      depends on verticle one is n
      puts disliked people into lay offs

      Advice to Management

      do not send surveys claiming them be anonymous and then use them to lay offs.

    4. "Client services"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook

      I have been working at Epsilon full-time

      Pros

      great talent
      people are happy here
      good benefits- unlimited PTO

      Cons

      I don't think there are any

      Advice to Management

      cut back on people who aren't necessary to the company success

    5. "OK"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Epsilon full-time (More than 5 years)

      Pros

      Office culture, flexible work from home policy

      Cons

      work/life balance is sub optimal

      Advice to Management

      n/a

    6. Helpful (6)

      "Mostly Good, Some Bad. Not looking to leave."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Project Manager in San Francisco, CA
      Current Employee - Senior Project Manager in San Francisco, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Epsilon full-time (More than 5 years)

      Pros

      Overall the people you work with are fantastic, easy going, and working hard to get everything done on time and with minimal pain points.

      Flexibility to WFH is amazing. Everyone has adapted to working remotely.

      Flex PTO is great if you use it (see cons)

      Cons

      Senior leadership (VP and above) aren't connected enough with the processes and platforms to make promises to clients, but do anyway. It may be like that at many places, but it doesn't make it any less frustrating.

      Flex PTO is only good if you use it, and can use it without repercussions. Mostly taking way less vacation than what you would be taking if it wasn't flex.

      Yearly salary bumps are less than cost of living. If you don't get in high you wont make up any ground.

      Advice to Management

      Figure out how to give raises that are less insulting. No one in good standing with outstanding reviews should be getting a 1-2% raise, yet that is the average.

      Epsilon Response

      Jul 26, 2017 – Epsilon

      Thank you for your review, we are glad to hear you thrive in Epsilon’s culture. We value and consider all feedback as it helps us find new ways to improve. If you are looking to discuss your career... More

    7. "Pretty Positive"

      StarStarStarStarStar
      Current Employee - Senior Account Executive in Auburn Hills, MI
      Current Employee - Senior Account Executive in Auburn Hills, MI
      Recommends
      Positive Outlook

      I have been working at Epsilon full-time (More than a year)

      Pros

      *Multiple Locations - World Wide
      *Represent well-recognized brands, clients

      Cons

      *Multiple Hiring Freezes, seems to keep us constantly understaff

    8. "Senior Business Systems Analyst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Senior Business Systems Analyst in Wakefield, MA
      Former Employee - Senior Business Systems Analyst in Wakefield, MA
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Epsilon full-time (More than 3 years)

      Pros

      Great people, direct management truly interested in progress and professional growth

      Cons

      Upper management disconnected from day-to-day needs of client teams

    9. Helpful (1)

      "Data Analyst,2"

      StarStarStarStarStar
      • Career Opportunities
      • Comp & Benefits
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Epsilon full-time

      Pros

      Good Food, Good Work life Balance, Good Infrastructure

      Cons

      not a place for ambitious people, most people who are here are planning to leave somehow

    10. Helpful (3)

      "Good for New Grads, not so much the more experienced person"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - BSA in Wakefield, MA
      Former Employee - BSA in Wakefield, MA
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Epsilon full-time (More than 5 years)

      Pros

      The work hours are flexible, many technologies are at work. Young grads have opportunity to grow and expand. There is a good training program for them.

      Cons

      Everyone is different. There are many who've been at the company for 20 years or more. My experience was challenging, but I learned much about myself as well as data marketing. Focusing more on new grad programs and employees in new India office.

      Advice to Management

      Training is invaluable. When decisions need to be made on a million dollar account, having the proper information and training is very important. Never assume that the employee knows what your talking about.

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