Epsilon Reviews | Glassdoor

Epsilon Reviews

Updated August 15, 2017
704 reviews

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3.2
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Epsilon Chief Executive Bryan Kennedy
Bryan Kennedy
334 Ratings

704 Employee Reviews

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Pros
Cons
  • They showcasing - do work life balance -- nothing like that totally fake (in 48 reviews)

  • Long hours and weekends are the "norm" because of poor upper management and managing client expectations (in 25 reviews)

More Pros and Cons

  1. "Senior Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Wakefield, MA
    Current Employee - Senior Analyst in Wakefield, MA

    I have been working at Epsilon full-time (More than a year)

    Pros

    two days wfh per week

    Cons

    too quiet
    not that a yong comoany


  2. "Senior Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Atlanta, GA
    Current Employee - Senior Account Executive in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Epsilon full-time (More than 5 years)

    Pros

    Work and life balance is great. The flexible time off and work from home policies are a big deal for everyone. I laso hear the maternaty leave is one of the best pros some employees have experienced at work.

    Cons

    The pay is not as much as the national average, but it does depend on an individual's experience level.

  3. "Good Company with Good Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BSA in Wakefield, MA
    Former Employee - BSA in Wakefield, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Epsilon full-time (More than a year)

    Pros

    Flexible work hours
    interesting work and spirit
    Great benefits like insurance and childcare

    Cons

    depends on verticle one is n
    puts disliked people into lay offs

    Advice to Management

    do not send surveys claiming them be anonymous and then use them to lay offs.


  4. "Client services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Epsilon full-time

    Pros

    great talent
    people are happy here
    good benefits- unlimited PTO

    Cons

    I don't think there are any

    Advice to Management

    cut back on people who aren't necessary to the company success


  5. "OK"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Epsilon full-time (More than 5 years)

    Pros

    Office culture, flexible work from home policy

    Cons

    work/life balance is sub optimal

    Advice to Management

    n/a


  6. Helpful (6)

    "Mostly Good, Some Bad. Not looking to leave."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in San Francisco, CA
    Current Employee - Senior Project Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Epsilon full-time (More than 5 years)

    Pros

    Overall the people you work with are fantastic, easy going, and working hard to get everything done on time and with minimal pain points.

    Flexibility to WFH is amazing. Everyone has adapted to working remotely.

    Flex PTO is great if you use it (see cons)

    Cons

    Senior leadership (VP and above) aren't connected enough with the processes and platforms to make promises to clients, but do anyway. It may be like that at many places, but it doesn't make it any less frustrating.

    Flex PTO is only good if you use it, and can use it without repercussions. Mostly taking way less vacation than what you would be taking if it wasn't flex.

    Yearly salary bumps are less than cost of living. If you don't get in high you wont make up any ground.

    Advice to Management

    Figure out how to give raises that are less insulting. No one in good standing with outstanding reviews should be getting a 1-2% raise, yet that is the average.

    Epsilon Response

    Jul 26, 2017 – Epsilon

    Thank you for your review, we are glad to hear you thrive in Epsilon’s culture. We value and consider all feedback as it helps us find new ways to improve. If you are looking to discuss your career... More


  7. "Pretty Positive"

    StarStarStarStarStar
    Current Employee - Senior Account Executive in Auburn Hills, MI
    Current Employee - Senior Account Executive in Auburn Hills, MI
    Recommends
    Positive Outlook

    I have been working at Epsilon full-time (More than a year)

    Pros

    *Multiple Locations - World Wide
    *Represent well-recognized brands, clients

    Cons

    *Multiple Hiring Freezes, seems to keep us constantly understaff

  8. "Senior Business Systems Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Systems Analyst in Wakefield, MA
    Former Employee - Senior Business Systems Analyst in Wakefield, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Epsilon full-time (More than 3 years)

    Pros

    Great people, direct management truly interested in progress and professional growth

    Cons

    Upper management disconnected from day-to-day needs of client teams


  9. Helpful (1)

    "Data Analyst,2"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Epsilon full-time

    Pros

    Good Food, Good Work life Balance, Good Infrastructure

    Cons

    not a place for ambitious people, most people who are here are planning to leave somehow


  10. Helpful (3)

    "Good for New Grads, not so much the more experienced person"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BSA in Wakefield, MA
    Former Employee - BSA in Wakefield, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Epsilon full-time (More than 5 years)

    Pros

    The work hours are flexible, many technologies are at work. Young grads have opportunity to grow and expand. There is a good training program for them.

    Cons

    Everyone is different. There are many who've been at the company for 20 years or more. My experience was challenging, but I learned much about myself as well as data marketing. Focusing more on new grad programs and employees in new India office.

    Advice to Management

    Training is invaluable. When decisions need to be made on a million dollar account, having the proper information and training is very important. Never assume that the employee knows what your talking about.


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