Epsilon Reviews
Updated Jun 2, 2023
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Top Review Highlights by Sentiment
- "• Work/life balance was good 90% of the time; other people on the team weren't so lucky" (in 289 reviews)
- "The people at Epsilon are great and are really open to helping you grow and develop as an individual." (in 193 reviews)
- "Senior leadership sometimes lack a realistic point of view and teams needs to over compensate." (in 36 reviews)
Ratings by Demographics
This rating reflects the overall rating of Epsilon and is not affected by filters.
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- Current Employee, more than 1 year★★★★★
One of the Best companies to work with
May 9, 2023 - Senior Data Engineer in New York, NYRecommendCEO ApprovalBusiness OutlookPros
remote work culture opportunities to learn and grow good work life balance
Cons
can't think of for now
- Current Employee★★★★★
Overall, great company to work for if on a good team
May 31, 2023 - Senior Account Executive, MarketingRecommendCEO ApprovalBusiness OutlookPros
Overall: great benefits, unlimited PTO, plenty of opportunity for career growth and support to do job well. Can be flexible in your work situation (working from home, part time, etc.) Value work life balance.
Cons
Experience can be dependent upon team you are on and can be dependent upon the type of client(s) you have, if in a client management role. Company does not reimburse for internet/office supplies if working from home.
- Former Employee★★★★★
Pros
- company has a decent reputation within industry - a lot of resources available to employees - company gives “days of rest” - lots of remote of flexibility
Cons
-Extremely high turnover. It got exhausting consistently training, and majority of them would end up leaving. They have the mentality if they hire a ton most likely a couple will stick around. -I’m sure this varies by team, but I experienced a lot of drama and gossip. (If someone made a mistake, or were struggling in area, it was always such a hot topic, it was very toxic.) - Unbalanced work loads. Everyone Id talk to either had nothing to do to the point they were struggling to stay busy OR had wayyyyyy too much on their plate and was extremely overwhelmed. -I’d consistently work 10+ hours a day to keep up. And when I’d log in late nights or weekends there were always multiple people online doing the same thing (like 11pm or later) - People would get promoted to management as incentive to stay, but a lot of them didn’t actually have the skills. So you end up with alot of bad managers. - Most managers are also extremely hands-off (which maybe some people like) but be prepared to be handed a bunch of work with no guidance. Most managers do monthly 1:1s and that’s the only interaction / instruction you’ll get… Overall found this company to be extremely chaotic and messy. Wouldn’t recommend. However I do think it can really vary by role and team.
Continue reading - Current Employee, more than 8 years★★★★★
Growth is impossible
May 1, 2023 - Senior Business Systems Analyst in Westminster, CORecommendCEO ApprovalBusiness OutlookPros
Nice people *mostly* Unlimited PTO can be nice, but most don't take it
Cons
Growth is impossible. I've been at the company for almost a decade and getting promoted is like trying to walk on water. You can be performing at the next level for YEARS but they will not promote you because of their terrible process. Opinions are not heard or taken into consideration. When I've brought up issues I'm told to "try and make it work" or "hold on for a little" instead of action being taken. Salary is outrageously LOW for my position and area. As you can guess, I'll be leaving the company and will not recommend to anyone. Sad because I really wanted this to work out, gave it almost a decade. But it's time to cut the loss.
Continue reading - Former Employee, more than 10 years★★★★★
Was great 10 years ago, last few years had identity crisis
Apr 13, 2023 - Operations Manager in Irving, TXRecommendCEO ApprovalBusiness OutlookPros
My peers at management level and below were all awesome, gained some close friends as well along the way. Lots of fresh faces and new ideas and viewpoints to explore. Established processes and documentation - thanks to people like me! Trend setters had freedom to establish high expectations.
Cons
Leadership and executive levels are all out of touch, they kneel to the society trends. I lost faith the time we had a 2-day mandatory brain washing session in 2020 about BLM and inclusion - all that seemed to do was divide us more. They changed their logo 4 times during my 13 years! Main leaders also left and company acquired by a larger European firm, everyone is now lost and woke, it's a joke. I was glad I got to be there for the good normal and logical years.
Continue reading - Current Employee★★★★★
Pros
FTO, 401k match, education assistance, health and dental Coworkers are awesome. Excellent work life balance
Cons
The pay is significantly below the going market rate which leads to higher than expected turnover.
- Current Employee, more than 1 year★★★★★
Great Benefits - Unlimited PTO, but overworked
Feb 28, 2023 - Associate Business Analyst in Boston, MARecommendCEO ApprovalBusiness OutlookPros
Benefits are all great from medical to unlimited PTO. The PTO is truly flexible and as along as your team is okay with it. You may take off when you want. We also get one “rest day” a month (could be just the holiday) but either way it’s a company shut down, which is also great. We are given a lot of work life balance & people in the company are very respective of it.
Cons
Pay compared to other companies is definitely much lower. Not a lot of training in the beginning, but it depends who you work with and meet. There has been a lot of shifting of titles, teams, & management every year or so that has made it very hard to understand certain teams/roles’ responsibilities. Managers tend to be very overworked. Not really a con, more so advice. But, if you want to move teams, it’s definitely in your own efforts to make it happen and they are usually supportive in directing you.
Continue reading - Current Employee, more than 1 year★★★★★
Great people, poor compensation.
Mar 11, 2023 - Software Engineer in Chicago, ILRecommendCEO ApprovalBusiness OutlookPros
The culture is pretty easy going. At least in engineering. Work is not too stressful, but can be. You get the opportunity to own projects early on. Technology used is relevant and great for a resume. Remote work. No layoffs. Company is doing well. Nice office.
Cons
Pay is below market rate. It is difficult to get straight answers from HR and management regarding compensation. Internal recognition system is weak and lacks any real value. Raises feel impersonal and computer generated. “Unlimited time off” policy feels like it actually results in people taking less time off because of its ambiguity. You can probably be compensated significantly more somewhere else using the same tools and solving problems of a similar difficulty.
Continue reading - Current Employee, more than 1 year★★★★★
A grate place to work
May 19, 2023 - Database Administrator in Dallas, TXRecommendCEO ApprovalBusiness OutlookPros
A good place to work, a good environment
Cons
nothing I can think of, and no cons
- Former Employee, more than 1 year★★★★★
Would not recommend/join
May 14, 2023 - Recruiting Coordinator in Chicago, ILRecommendCEO ApprovalBusiness OutlookPros
Amazing technology and benefits. Used to do free bagel Fridays in the office
Cons
Experienced sexism and harassment during my time at Epsilon, which unfortunately were not addressed when escalated. It was the most toxic work environment I've ever been part of.
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Epsilon Reviews FAQs
Epsilon has an overall rating of 3.9 out of 5, based on over 2,583 reviews left anonymously by employees. 81% of employees would recommend working at Epsilon to a friend and 78% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
81% of Epsilon employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Epsilon 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Epsilon to be culture, coworkers, benefits and the cons to be senior leadership, career development, management.
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