FICO Reviews | Glassdoor

FICO Reviews

Updated November 16, 2017
555 reviews

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3.3
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FICO CEO William Lansing
William Lansing
226 Ratings

555 Employee Reviews

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Pros
Cons
  • Work life balance depending on project (in 35 reviews)

  • Poor no work / life balance, most often expected to work more than contracted hours (in 11 reviews)

More Pros and Cons

  1. "Love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Recommends
    Approves of CEO

    I have been working at FICO full-time (More than a year)

    Pros

    Well organized and professional. Great communication with management.

    Cons

    None that I can think of at this time.


  2. "Leading Technology - Brilliant people - Lacking Culture & Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at FICO full-time (More than 3 years)

    Pros

    work with some of the smartest people around in analytics, models, scores, anomaly detection, ML/AL and the whole field of advanced analytics.
    immerse yourself in big data analytics - and enjoy it too!
    [with the right attitude & lots of patience] you can make a difference, drive change, innovate.
    considering how old the company is, less than expected red tape.
    in few of the groups - a startup culture where it's safe to innovate

    Cons

    Conservative - It's a 62 year old company.
    Too often, your friends/network determine your career more than your performance.
    White man club bias - no women in the exec leadership team

    Advice to Management

    killing products is better than laying off people. When you EOL a product [those with no customers or revenue], you free up people to invest in the winning and future products.
    demand more accountability, even from your friends
    marketing and evangelism are a must when your target audience doesn't know how good your products are

  3. Helpful (3)

    "Stay Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at FICO full-time (More than 5 years)

    Pros

    Work from home is available to some
    Benefits

    Cons

    Terrible culture
    No raises despite winning internal awards and stellar reviews
    Regular layoffs to make the numbers work, makes for a fearful workforce.
    No investment in employee growth or career path
    Teams work in silos and not eager to work together for the greater good
    Managers placed in roles without experience or skills
    Lack of tools to get the job done
    Very much a sink or swim environment
    Quarterly anonymous reviews - if only action was taken

    Advice to Management

    Culture of paranoid employees can't be good for business. Middle management employees require training. Acknowledge individual contributions and efforts - happy employees are far more productive than those that are always looking over their shoulder.


  4. "Good but not great."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Older Software Engineer JS Fanatic in Austin, TX
    Current Employee - Older Software Engineer JS Fanatic in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FICO full-time (More than 3 years)

    Pros

    Lots of growth right now, 2017.

    Cons

    Dull culture, pay scale advancement seems slow for industry.

    Advice to Management

    Stop hiring people to work in the most expensive locations of the U.S.


  5. Helpful (3)

    "SOFTWARE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FICO full-time (Less than a year)

    Pros

    Great coworkers, great team building events

    Cons

    Lack of resources, many teams working with bare minimum # of team members.

    Advice to Management

    Please invest in adding more team members and stop running teams on skeleton crews. Follow through when you say you will back fill. It's obvious former team members that have left were burned out. Stop following ratios and truly understand the vibe of your teams and their needs.


  6. Helpful (3)

    "Not a place I'd recommend!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at FICO full-time (More than 8 years)

    Pros

    The team buildings, company events (bowling, Chili contest, Xmas party, etc), and flexible work hours. Also,

    Cons

    Merit increases and bonuses could be LOT better. Often working nights and weekends to meet unrealistic deadlines is frustrating.

    Advice to Management

    Management needs to work on getting more resources to meet aggressive deadlines. Also, getting the right people to get the job done would be a big help. Putting a body to fill a hole doesn't solve the problem. You need to get the right skillsets OR provide adequate training. I also feel management doesn't have a good feel of the pulse of the team. When morale is down you need to do more to boost the team's confidence up.


  7. Helpful (2)

    "Struggling to achieve mediocrity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in New York, NY
    Former Employee - Sales in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FICO full-time (More than 3 years)

    Pros

    Vast majority of co-workers are friendly with good intentions

    Cons

    There is no office culture. Some future product investments are bereft of sound strategy and execution. Control and equity is held within in tight circle.
    Those outside of the Executive Suite and their immediate clique should consider themselves expendable at any time. Cronyism runs rampant as the empowered dispose of top performers to hire and promote friends and family to support economic or political ambitions.

    Advice to Management

    A thorough house cleaning is required at the top levels for this company to thrive. Executive Suite and Board need to begin by looking at themselves.

  8. "Software Engineer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FICO full-time

    Pros

    Good work culture, work life balance

    Cons

    I have not found any so far


  9. "Perfect Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Software Engineer in Ann Arbor, MI
    Current Employee - Lead Software Engineer in Ann Arbor, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at FICO full-time (Less than a year)

    Pros

    Flexible Schedule
    Adaptive Work/Life Balance
    Passionate Team
    Important Work

    Cons

    Less direction than one would hope.


  10. "Good place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FICO full-time

    Pros

    Good place to work. Friendly coworkers.

    Cons

    I have not seen any cons so far


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