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FICO Reviews

4.0

81% would recommend to a friend

(1400 total reviews)

CEO William Lansing

William Lansing

89% approve of CEO

Ratings by category

3.9

Culture & Values

3.9

Diversity & Inclusion

3.9

Work/Life Balance

3.8

Career Opportunities

3.8

Compensation and Benefits

3.6

Senior Management

Ratings distribution

5 stars

25%

4 stars

32%

3 stars

21%

2 stars

12%

1 star

10%

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Found 1,400 of over 2K reviews

Updated Dec 3, 2023

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Good work/life balance depending on manager and role(in 146 reviews)
  • "Most people were great and the company had good intentions.(in 126 reviews)
  • "Good benefit program(in 43 reviews)
  • "The seniors are supportive and the overall work culture is good.(in 39 reviews)
  • "Interesting work and good culture(in 38 reviews)
Cons

Ratings by Demographics

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This rating reflects the overall rating of FICO and is not affected by filters.

    1. 5.0
      Nov 7, 2023
      Software Engineering Manager
      Current Employee, more than 5 years
      San Jose, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - There are multiple products in the company - leadership team is great

      Cons

      - Average Pay - Micro managing

      1. 1.0
        Aug 27, 2023
        Director, Project Management
        Former Employee, more than 1 year
        San Jose, CA
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Remote work is a plus however leadership uses that as a tool to have you work long days

        Cons

        Many people I came across in leadership positions lacked fundamental leadership skills and they had big egos. The builds cutting edge software and really great products but they do it on the backs of their people who they treat as subhumans. At least that was my experience.. Leaders just push their employees to work long hours and offer no incentive other than you get to keep your job. While I did encounter some very nice people there who actually do real work (developers, DevOps, some project managers and QA, a few ML people) leaders in general are highly unqualified to manage people. I truthfully couldn’t believe that some individuals thought it was ok to talk to me like they did! The sad thing is that people who have never worked anywhere else believe the toxic environment and pressure is normal. I felt sorry for a number of people on the teams. Long hours and extreme pressure for no thanks. VP offered zero support and like others, just expected you to work yourself to death so the project deadlines would be met. In any case, I got out of their m and I’d discourage anyone from accepting an offer with them given my experience.

        5
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        1. 2.0
          Dec 1, 2023
          Project Manager
          Current Employee, more than 8 years
          Virginia Beach, VA
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Growth focused. Stable co history

          Cons

          Average benefits at best. Senior management unclear on direction. Lacking empathy in org

          1. 5.0
            Oct 21, 2023
            Manager
            Current Employee, more than 8 years
            San Jose, CA
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Really smart people, good values, lots of opportunity

            Cons

            No room for slackers. Need to manage your own career

            1. 1.0
              Sep 16, 2023
              Marketing Director
              Former Employee
              San Jose, CA
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Remote work policy is good for most departments, not all.

              Cons

              ABYSMALLY low salaries and poor benefits! Essentially they only offer catastrophe health insurance plans with extremely high-deductibles, they will overwork you and not care (even over holidays), poor work-life balance, constant changes because they don’t truly know what they are doing, want everything done ad-hoc on the cheap but expect large budget and timeline results. They want offshore interns to do expert pro level work. Will never happen! They can’t pay their employees fair market salaries but they can throw big expensive VIP events to treat the executives like kings where they stay in hotel penthouses and pay celebrities to come speak and be around them. Total prima donna’s. Wrong priorities and it is so blatantly done. Marketing organization is run by an oligarchy of micro-managers, control freaks, narcissists, and plain old liars. Extremely political. You will only get ahead if you are in the right clique and do enough a** kissing of the right people. They don’t care about skills or the quality of your work performance. They also promote only if you are the right race and gender for their HR targets - woke politics, as another review here mentions is very true. Some very shady HR policies. You must play the politics games and drink the corporate kool-aid (like the 1990s). The execs love the sound of their own voices, speak like TV evangelists, have egos as big as here to the moon and think they are the experts in every area under the sun. There is no culture. Very boring stereotypical company overall. Not environmentally friendly, rampant jet-setting culture and printed waste. Tons of disorganization, layoffs typically 1-2x a year. Lots of offshoring or selling off parts of the business. Just look how they moved their HQ to some tiny town in Montana to save a buck. Everyone is just trying to please the C-level suite by saying yes to everything. While they travel, wine and dine on the company dime. They think they’re too good to even be engaged on Glassdoor - shows you how much they care. Was treated disrespectfully and very unprofessional after many years of service. I have never felt more like just a number instead of person than my time at FICO. There are relentless users here, even up to my last day people were out to get last favors from me. Avoid - very little perks of working at this toxic pit. Don’t let them take advantage of you by underpaying you for what you do - they are snakes and the big promotion or raise will never come. They don’t pay or take care of their people well. The old revolving door method. Couldn’t wait to leave.

              4
              1. 4.0
                Oct 12, 2023
                Software Engineering Director
                Current Employee, more than 8 years
                Seattle, WA
                Recommend
                CEO Approval
                Business Outlook

                Pros

                People are respectful, driven, and friendly

                Cons

                Management is slow to adopt change

                1. 1.0
                  Sep 29, 2023
                  User Experience Designer
                  Former Employee, more than 8 years
                  San Mateo, CA
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Working with prop from all over the world Good work life balance Stable business

                  Cons

                  Boys club mentality Depending on the team, the environment can be toxic

                  1
                  1. 5.0
                    Sep 19, 2023
                    Anonymous Employee
                    Current Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    nice colleagues, good environment, work/life balance

                    Cons

                    sometimes internal process can be long & frustrating

                    1. 4.0
                      Aug 28, 2023
                      Account Manager
                      Current Employee
                      Roseville, MN
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      The have good benefits, pay

                      Cons

                      I don't really have any cons.

                      1. 4.0
                        Aug 25, 2023
                        Director
                        Former Employee
                        San Jose, CA
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Work-life balance, amazing co-worker, fully remote

                        Cons

                        lack of leadership, internal tools doesn't work properly

                      Viewing 1 - 10 of 1,400 Reviews
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                      FICO Reviews FAQs

                      FICO has an overall rating of 4.0 out of 5, based on over 1,549 reviews left anonymously by employees. 81% of employees would recommend working at FICO to a friend and 74% have a positive outlook for the business. This rating has been stable over the past 12 months.

                      According to anonymously submitted Glassdoor reviews, FICO employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at FICO. This rating has improved by 1% over the last 12 months.

                      81% of FICO employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated FICO 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at FICO to be culture, career development, coworkers and the cons to be senior leadership, management.

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                      Project Coordinator

                      I recently applied for a “Project Support Officer” this from the job description it’s pretty much a Project Coordinator/ Manager position. And I have been asked to create a poster to promote an event for young people that have long term health conditions. Now my question is why is the job advertised exactly like a Project Coordinator position, but Im asked to design a poster?! How can that reflect my experience within the project environment? It makes 0 sense to me.

                      0 Comments

                      Development Engineer

                      Had a peculiar 3-month interview with a scientific organization. Initial online presentation, followed by an unexpected in-person interview, still evaluated by the committee. Salary undisclosed; only relocation package mentioned. The team was satisfied, awaiting HR director approval, requesting references. 2-3 days later, before sending references, informed they chose another candidate. No response to emails; HR silent. Was I backdoor checked?

                      2
                      1 Comment

                      RFP Coordinator

                      I have a 5 year gap in my work history due to an illness. How do I explain this? I can't lie, SSD is on my background check as a previous employer. I am on it and looking to re-enter the job market and get off of it, but I understand it is a reason for employers to pause in hiring me.

                      1
                      4 Comments

                      Glassdoor has 1,549 FICO reviews submitted anonymously by FICO employees. Read employee reviews and ratings on Glassdoor to decide if FICO is right for you.