FICO Reviews | Glassdoor

FICO Reviews

Updated August 17, 2017
517 reviews

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3.1
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FICO CEO William Lansing
William Lansing
203 Ratings

517 Employee Reviews

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Pros
  • Great working environment, good work life balance" (in 64 reviews)

  • Flexible Work Timings & Work from home Option (in 25 reviews)

Cons
More Pros and Cons

  1. "Nice to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FICO full-time

    Pros

    Worked with great people here...
    Work life balance

    Cons

    Pay not competitive with other companies


  2. "Start up ethos without the compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at FICO full-time (More than 5 years)

    Pros

    Mature systems. Some good technology. Some very good people

    Cons

    Trying to enact too many changes while being too aggressive with staffing levels. This has the affect of balancing the demands at the expense of the staff. The company has many of the characteristics of a start up. Long hours, hard work, short deadlines, without the upside/growth sharing.

    Advice to Management

    The continued emphasis on quarter to quarter results is hurting the long term position of the company. Balance the revenue drive with more strategic initiatives.

  3. Helpful (4)

    "Generally Good ..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FICO full-time (More than 5 years)

    Pros

    FICO is in a great place/industry making the shift to SaaS which presents the opportunity for growth and exposure to global markets. Leadership has finally stabilized.

    Cons

    Business strategy can be haphazardly applied and constantly changes at the desire of a new leader. Revolving door leadership has created a mishmash of systems and foundations. Leaders tend to operate from a position of fear rather than being progressive. Quarterly earnings supersedes all else.


  4. Helpful (2)

    "IT Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Arden Hills, MN
    Former Employee - IT Manager in Arden Hills, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FICO full-time (More than 8 years)

    Pros

    Leading edge technologies. Highly skill colleagues.

    Cons

    Worked non-stop, that was the culture.

    Advice to Management

    Need to improve communications throughout the ranks.


  5. Helpful (1)

    "The company has a great heritage but the current management (on the software side) is out of their league."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Dallas, TX
    Former Employee - Sales in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at FICO full-time (Less than a year)

    Pros

    Well known name in the banking industry.

    Cons

    FICO's attempt to enter in the software/application development area is not on par with the competition.

    Advice to Management

    Stick to selling banking applications and get out of the application development space.


  6. Helpful (1)

    "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager
    Current Employee - Project Manager
    Neutral Outlook
    No opinion of CEO

    I have been working at FICO full-time (More than a year)

    Pros

    Flexible schedule, remote work option

    Cons

    Significant cultural mindset that confuses "activity" with "progress"
    Under staffed, over worked resources, missing core business processes

    Advice to Management

    Get help. Bring in a third party to help drive business process improvement.


  7. Helpful (2)

    "Good if you get the right team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Lead Consultant in San Diego, CA
    Former Employee - Senior Lead Consultant in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at FICO full-time (More than 8 years)

    Pros

    If you are in a smaller team with good management, it's great. But some of the bigger teams were known for "churn and burn" culture. Technology is exciting and was fun to work with. Vacation and work from home policy was really good.

    Cons

    The company tends to pigeon-hole you. In other words, you get a job and there is not much room for vertical or horizontal movement. 1-2 promotions in 10 years is considered growth. No real raises for most. Bonuses are just OK.

    Advice to Management

    Listen to your employees. Don't just promote (or not promote) because of politics. Listen to your people when they tell you how they want their career to progress.

  8. "FICO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior LEAD BUSINESS Systems ANALYST in San Jose, CA
    Current Employee - Senior LEAD BUSINESS Systems ANALYST in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at FICO (Less than a year)

    Pros

    Great company to work for.

    Cons

    Senior organization needs extreme help.


  9. Helpful (2)

    "Nothing special."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FICO full-time

    Pros

    The pay isn't terrible and benefits are offered. It's easy to manage upwards to get things done.

    Cons

    Everything else. The culture reflects the age of the company. It's antiquated, stubborn, hostile towards newcomers (outsiders), and ill-equipped to thrive in the modern marketplace. The company desperately wants for coherent leadership.

    Advice to Management

    Evolve. "We've always done it that way" is a disastrous mindset.


  10. Helpful (3)

    "Project Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Management in Fairfax, VA
    Former Employee - Project Management in Fairfax, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FICO full-time (More than 3 years)

    Pros

    Flexibility to work from home

    Cons

    - Horrific corporate culture
    - Pay raises non-existent
    - No proper venting of people for suitability in managerial roles
    - No commitment to employee development
    - Conduct quarterly employee surveys but pay no attention to results or means to address issues raised in the surveys - largely ignored.

    Advice to Management

    Treat your employees as more than a means to an end, and actually act like you appreciate them. That culture is non-existent today.


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