FICO Reviews
81% would recommend to a friend
(1400 total reviews)

William Lansing
89% approve of CEO
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Found 1,400 of over 2K reviews
Updated Dec 3, 2023
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "A lot is dependent on Manager, and most manager here are worthless and frustrating." (in 33 reviews)
- "a certain manager and the upper management should take the employee surveys more seriously." (in 19 reviews)
Ratings by Demographics
This rating reflects the overall rating of FICO and is not affected by filters.
- 5.0Nov 7, 2023Software Engineering ManagerCurrent Employee, more than 5 yearsSan Jose, CA
Pros
- There are multiple products in the company - leadership team is great
Cons
- Average Pay - Micro managing
- 1.0Aug 27, 2023Director, Project ManagementFormer Employee, more than 1 yearSan Jose, CA
Pros
Remote work is a plus however leadership uses that as a tool to have you work long days
Cons
Many people I came across in leadership positions lacked fundamental leadership skills and they had big egos. The builds cutting edge software and really great products but they do it on the backs of their people who they treat as subhumans. At least that was my experience.. Leaders just push their employees to work long hours and offer no incentive other than you get to keep your job. While I did encounter some very nice people there who actually do real work (developers, DevOps, some project managers and QA, a few ML people) leaders in general are highly unqualified to manage people. I truthfully couldn’t believe that some individuals thought it was ok to talk to me like they did! The sad thing is that people who have never worked anywhere else believe the toxic environment and pressure is normal. I felt sorry for a number of people on the teams. Long hours and extreme pressure for no thanks. VP offered zero support and like others, just expected you to work yourself to death so the project deadlines would be met. In any case, I got out of their m and I’d discourage anyone from accepting an offer with them given my experience.
5 - 2.0Dec 1, 2023Project ManagerCurrent Employee, more than 8 yearsVirginia Beach, VA
Pros
Growth focused. Stable co history
Cons
Average benefits at best. Senior management unclear on direction. Lacking empathy in org
- 5.0Oct 21, 2023ManagerCurrent Employee, more than 8 yearsSan Jose, CA
Pros
Really smart people, good values, lots of opportunity
Cons
No room for slackers. Need to manage your own career
- 1.0Sep 16, 2023Marketing DirectorFormer EmployeeSan Jose, CA
Pros
Remote work policy is good for most departments, not all.
Cons
ABYSMALLY low salaries and poor benefits! Essentially they only offer catastrophe health insurance plans with extremely high-deductibles, they will overwork you and not care (even over holidays), poor work-life balance, constant changes because they don’t truly know what they are doing, want everything done ad-hoc on the cheap but expect large budget and timeline results. They want offshore interns to do expert pro level work. Will never happen! They can’t pay their employees fair market salaries but they can throw big expensive VIP events to treat the executives like kings where they stay in hotel penthouses and pay celebrities to come speak and be around them. Total prima donna’s. Wrong priorities and it is so blatantly done. Marketing organization is run by an oligarchy of micro-managers, control freaks, narcissists, and plain old liars. Extremely political. You will only get ahead if you are in the right clique and do enough a** kissing of the right people. They don’t care about skills or the quality of your work performance. They also promote only if you are the right race and gender for their HR targets - woke politics, as another review here mentions is very true. Some very shady HR policies. You must play the politics games and drink the corporate kool-aid (like the 1990s). The execs love the sound of their own voices, speak like TV evangelists, have egos as big as here to the moon and think they are the experts in every area under the sun. There is no culture. Very boring stereotypical company overall. Not environmentally friendly, rampant jet-setting culture and printed waste. Tons of disorganization, layoffs typically 1-2x a year. Lots of offshoring or selling off parts of the business. Just look how they moved their HQ to some tiny town in Montana to save a buck. Everyone is just trying to please the C-level suite by saying yes to everything. While they travel, wine and dine on the company dime. They think they’re too good to even be engaged on Glassdoor - shows you how much they care. Was treated disrespectfully and very unprofessional after many years of service. I have never felt more like just a number instead of person than my time at FICO. There are relentless users here, even up to my last day people were out to get last favors from me. Avoid - very little perks of working at this toxic pit. Don’t let them take advantage of you by underpaying you for what you do - they are snakes and the big promotion or raise will never come. They don’t pay or take care of their people well. The old revolving door method. Couldn’t wait to leave.
4 - 4.0Oct 12, 2023Software Engineering DirectorCurrent Employee, more than 8 yearsSeattle, WA
Pros
People are respectful, driven, and friendly
Cons
Management is slow to adopt change
- 1.0Sep 29, 2023User Experience DesignerFormer Employee, more than 8 yearsSan Mateo, CA
Pros
Working with prop from all over the world Good work life balance Stable business
Cons
Boys club mentality Depending on the team, the environment can be toxic
1 - 5.0Sep 19, 2023Anonymous EmployeeCurrent Employee
Pros
nice colleagues, good environment, work/life balance
Cons
sometimes internal process can be long & frustrating
- 4.0Aug 28, 2023Account ManagerCurrent EmployeeRoseville, MN
Pros
The have good benefits, pay
Cons
I don't really have any cons.
- 4.0Aug 25, 2023DirectorFormer EmployeeSan Jose, CA
Pros
Work-life balance, amazing co-worker, fully remote
Cons
lack of leadership, internal tools doesn't work properly
FICO Reviews FAQs
FICO has an overall rating of 4.0 out of 5, based on over 1,549 reviews left anonymously by employees. 81% of employees would recommend working at FICO to a friend and 74% have a positive outlook for the business. This rating has been stable over the past 12 months.
81% of FICO employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated FICO 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at FICO to be culture, career development, coworkers and the cons to be senior leadership, management.