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Garage Reviews

Updated January 21, 2018
229 reviews

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3.2
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Andrew Lufty
78 Ratings

229 Employee Reviews

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Pros
Cons
  • sometimes unreasonable sales goals (in 20 reviews)

  • No work-life balance, with open availability I'll work Friday Saturday and Sunday which makes it hard to plan anything with family (in 8 reviews)

More Pros and Cons

  1. "Good through high school/College"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Garage part-time

    Pros

    Opportunities to grow
    Relaxed environment
    Good discount
    Fun store/fun incentives

    Cons

    Poor management (will not help you move up)


  2. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Tysons Corner, VA
    Former Employee - Retail Sales Associate in Tysons Corner, VA
    Recommends
    Approves of CEO

    I worked at Garage part-time (More than a year)

    Pros

    Great Employee Discount to have

    Cons

    Assistant Manager difficult to work with

  3. "Is It Worth It?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Yorkdale, LA
    Current Employee - Retail Sales Associate in Yorkdale, LA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Garage part-time (More than a year)

    Pros

    great team setting and loving staff

    Cons

    hours are crapy as you go on, and the company wants so much for employees when they don't even know their names

    Advice to Management

    communicate with your team better, get to know them


  4. "Good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Garage part-time

    Pros

    I receive good pay and my manager is very reasonable.

    Cons

    Sometimes we get more to do than we have people or time for.

    Advice to Management

    Good job.


  5. "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Garage full-time

    Pros

    People
    Opportunities for growth
    Discount

    Cons

    Workload
    Benefits
    Work life balance

    Advice to Management

    Better benefit options for those who have been working 5+ years.


  6. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Braintree, MA
    Former Employee - Anonymous Employee in Braintree, MA
    Doesn't Recommend

    I worked at Garage part-time

    Pros

    Not much, just average work place

    Cons

    unable to take a break when you really need it unless the people who came to work before you went on break already. They also look down on employee returns and will outright deny it. Since I worked there, my friend gave me something to bring and return, they wouldn't allow it saying you can't return or buy for someone else. Buy as in using the small employee discount. Also they keep you up till 1.5 hours after you're supposed to get off work just to vacuum and dust the store..so if you get off work at closing time, you'll stay till 1.5 hours after.


  7. "SO So"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    -Employee Discount
    -Nice music
    -Great Customers

    Cons

    -Low Pay
    -Poor Management
    -Catty Coworkers
    -Long hours

  8. Helpful (1)

    "Sales Assoicate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Garage part-time

    Pros

    Discount & my (sales associate) coworkers were the only pros.

    Cons

    First of all, the hiring process should have shown me how frustrating this company would be. I told them my start date, which they okayed because I got hired, and they still scheduled me for days before that, calling me and asking why I wasn't in when I gave my start date from the jump. Then it seemed like an inconvenience to them to have to rearrange the schedule for me. I quickly became overwhelmed with all the tasks they give at once every shift. You're doing shipment in the fitting room, helping customers, doing go backs, going to check for sizes and sometimes having to run on the floor all the while they expect you to keep the dressing rooms neat and your shipment done at an unreasonable speed. If even a piece of clothing was left in the fitting room for a single second while you were assisting another customer, they'd yell at you and say you need to pay attention better. It made it impossible to get any task done because there were so many. Breathe for a second and you'd get yelled at for not running across the store to hound someone who's been approached 10 times already. We were always blamed for poor sales and judged for how "effective" we were because they didn't think to take into consideration these factors: different positions in the store (fitting room, cashier) affect how many sales you will get; different shifts are slower than others; people will steal your sale; some customers will lie and say no one helped them. Many times I would be running around working hard for my sales and at the end of the day the number would be so low. They'd act like it was your fault and even read each employees current sales over the earpiece for all employees to hear, which brought out the worst in those sales associates who took their job too seriously and wanted to cut down others who they saw had lower sales. Management was very rude and unhelpful but when we did something wrong, they were quick to lambaste us for doing it wrong even though their directions were unclear. They also have VERY specific ways of doing everything which made it difficult to know how to do something right since we were never instructed how to. We also weren't allowed to leave even if our shift was finished because we didn't finish our box of shipment or finish putting away the go backs, mind you that people have school and other responsibilities and make their work schedule around that. If you didn't finish your tasks (because it's nearly impossible to) before your shift ends, too bad. They seemed to not care that people had lives away from the job. Even on the many occurrences I stayed late (I mean up to a few hours later), came in early, took shifts at a moments notice, there's no reward at all. It's expected that you drop what you're doing to come work even when you're not scheduled that day because that's what a good employee ought to do. There really wasn't any work to life balance which shouldn't be the casefor a part time retail job. We would have to stay super late (I'm talking 4 am) to do floor sets instead of them hiring a visual merchandising team to do that. This was often dangerous and tedious making all the visuals by hand, not to mention way above our pay grade. Even after all the work we put in, we were seen as dispensable to the company, which is common in retail. The manager didn't even turn around to say bye to me when it was my last shift (and I left under reasonable circumstances). Also- the company is trying to be like a Hollister now, requiring employees to wear specific outfits from the store to work( as in, you can't stray from the lookbook at all). Overall, too stressful and micromanaged for a minimum wage job where the managers don't even have respect for the employees THEY hired.

    Advice to Management

    Focusing on your marketing, quality of clothing and prices instead of blaming minimum wage sales associates for why people aren't buying your merchandise. Understand consumers better- most people don't have a lot of extra money to spend in this day and age and hounding them to buy stuff is counterproductive. Hire enough people so that part timers aren't working way too often or not getting any hours. Delegate tasks reasonably to be more efficient and to not cause disgruntled workers who are exhausted after a 5 hour shift (with no breaks) and then expected to stay even longer.


  9. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Newark, DE
    Current Employee - Sales Associate in Newark, DE
    Recommends
    Approves of CEO

    I have been working at Garage part-time (More than a year)

    Pros

    They are extremely flexible with hours.

    Cons

    If you're expecting a lot of hours, keep in mind that it depends on your performance.


  10. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Garage full-time

    Pros

    Ability to make independent decision
    Constant communication from upper management

    Cons

    Open more locations for growth


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