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IDT Reviews

Updated February 5, 2018
137 reviews

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3.6
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Samuel Jonas
41 Ratings

137 Employee Reviews

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Pros
Cons
  • Upper management (not mid level) has struggled with corporate direction as margins shrink in traditional telecom (in 6 reviews)

  • Some depts can use better career growth and newer technologies (in 3 reviews)

More Pros and Cons

  1. "Entrepreneur's Paradise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IDT full-time (Less than a year)

    Pros

    Most entrepreneurial culture ever.
    Good benefits, free employee parking, in office gym
    If you have an idea for a new business, it could actually happen

    Cons

    Need more investment in training, not everyone is so entrepreneurial that they figure everything out on their own

    Advice to Management

    Invest in growth areas of the business, retrain staff for new business needs


  2. "Scrappy telecom company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at IDT full-time

    Pros

    Innovating new products, leaders in their space (for example cardless phone cards), very smart tech teams.

    Cons

    Old school hierarchical management - with some penetration of agile (scrum), jira type tools etc. and some penetration of CI - but not across all teams. Internecine territories well staked out. Upper management (not mid level) has struggled with corporate direction as margins shrink in traditional telecom.

    Advice to Management

    Flatten the hierarchy. More corporate transparency. Allow cross-team fertilization and migrations to keep developers fresh.

  3. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Developer in Arlington, TX
    Former Employee - Web Developer in Arlington, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IDT full-time (Less than a year)

    Pros

    good work environment, good pay

    Cons

    the location was my main concern

    Advice to Management

    none


  4. "Take what you can and move on"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Newark, NJ
    Former Employee - Anonymous Employee in Newark, NJ
    No opinion of CEO

    I worked at IDT full-time (Less than a year)

    Pros

    -Beautiful, professional and entrepreneurial environment.
    -Great pople, company-wide (with occasional exceptions)
    -Gym, kitchens, pool-table, etc.
    -Company-wide events to celebrate holidays with catered food, music, beer, etc.
    -Good work/life balance - very family oriented (many parents)

    Cons

    -Promotions seem to be based on seniority (10+ years) or because you are related to senior staff.
    -Compensation is lower than industry average for several types of roles
    -The software is completely outdated company-wide

    Advice to Management

    Pay closer attention to who your rising stars are and get them more involved with bigger projects. If someone is consistently delivering a sub-par output in their senior role, consider changing the situation.


  5. "Retail Accounts Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IDT full-time

    Pros

    Is very flexible, you make your own schedule. As long as you produce your goal level you will be fine.

    Cons

    They use Visit Eye now to keep track of your daily work schedule.


  6. Helpful (1)

    "Senior Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in Newark, NJ
    Current Employee - Senior Engineer in Newark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IDT full-time (More than a year)

    Pros

    1. Leadership really knows what it is doing, especially with agile leadership.
    2. Family owned company culture throughout.

    Cons

    1. Benefits package for new employees starts after 90 days.

    Advice to Management

    1. Continue to provide great leadership.

    IDT Response

    Feb 16, 2018 – Director of Talent Acquisition, Development, and Retention

    Thank you for the feedback!


  7. "big company that is starting to feel like a start-up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at IDT full-time

    Pros

    I have seen a lot of great changes at IDT since I joined. They have completely embraced agile development, they are hiring. I like the direction it is going.

    Cons

    Some of the technology is older and is being re-written.

    Advice to Management

    Would like more time to work on hacking type projects that could benefit the company. Do more to make it a fun place to work. Beer in the afternoon or evenings would be nice.

  8. "Workplace Review of IDT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newark, NJ
    Current Employee - Anonymous Employee in Newark, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at IDT full-time (More than 8 years)

    Pros

    Nice clean office. Parking garage and easy commute. Apples, bananas and oranges in the kitchen for the taking several times a week.

    Cons

    Everyone is underpaid and undervalued. No chance for advancement.

    Advice to Management

    Pay the employees better. Give them an incentive to work harder.

    IDT Response

    Dec 4, 2017 – Director of Talent Acquisition, Development, and Retention

    We appreciate that you noticed many of our benefits, including snacks, recreational spaces, and employee parking.

    IDT uses a blend of performance data and market compensation data to assess our... More


  9. "work atmosphere was very nice"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good people to work with. Work flow and interacting with other co workers was a pleasure. There was always someone to help out and learn from. Good team work

    Cons

    Compensation could have been better.


  10. Helpful (1)

    "Great overall experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Developer in Newark, NJ
    Former Employee - Senior Software Developer in Newark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IDT full-time (More than 10 years)

    Pros

    collaborative and friendly environment. Good work life balance. Hard work is appreciated by business. Superior benefits. Everyone counts.

    Cons

    Somewhat of a disconnect between management and employees. Some depts can use better career growth and newer technologies.

    Advice to Management

    Bridge the gap between all levels. Be more transparent about projects. If pulling the plug due to lack of interest. Keep atmosphere upbeat. Don't overhire and then have constant threat of layoffs; robbing employees peace of mind. Invest more in keeping cutting edge in product development. You were the innovators of VOIP, continue being the leaders.

    IDT Response

    Oct 24, 2017 – Director of Talent Acquisition, Development, and Retention

    We appreciate your honest feedback and are taking steps to increase the visibility of projects that we work on internally. That is often challenging with an organization our size and we acknowledge... More


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