IDT Reviews | Glassdoor

IDT Reviews

Updated March 9, 2017
116 reviews

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Full-time Part-time

3.7
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Samuel Jonas
28 Ratings

116 Employee Reviews

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Pros
  • Wonderful work environment, new modern building (in 13 reviews)

  • Good work life balance, decent benefits, nice co-workers (in 6 reviews)

Cons
  • They will fire many valuable and hard-working employees just so upper management can continue to receive generous salaries and bonuses (in 4 reviews)

  • The company cares nothing about dedication and hard work anymore (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Strategic accounts"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IDT full-time (More than 3 years)

    Pros

    International crowd, purpose to profession,

    Cons

    Not sure why some people were hired... lot of empty suits

    IDT Response

    Mar 23, 2017 – Director of Talent Acquisition, Development, and Retention

    Thanks for the feedback! We have a philosophy of constant and never ending improvement, which is why employees on our intranet can send a message to the CEO to let him know helpful ways to make IDT ... More


  2. "Great place to work. Executives are top notch people."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newark, NJ
    Former Employee - Anonymous Employee in Newark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at IDT full-time (More than 10 years)

    Pros

    Good work environment. Coworkers are pleasant. Atmosphere is nice. Advancement is possible. Common area where you can play pool when you have free time

    Cons

    Area is depressing. Homeless people beg for money as you walk to get lunch. Have to be alert as you walk to car, bad area.

    Advice to Management

    Mentor and bring up the next generation. There is a lot of good talent out there. They need guidance to be able to succeed.

    IDT Response

    Mar 23, 2017 – Director of Talent Acquisition, Development, and Retention

    We do have a great environment in the office! Pool and ping pong tables, arcade games and a flexible holiday schedule are just a few reasons that IDT is a great team to join. We employ a ... More


  3. "eh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at IDT full-time

    Pros

    relax enviroment. Co workers are friendly.

    Cons

    too many lay offs. morale is low.

    IDT Response

    Mar 23, 2017 – Director of Talent Acquisition, Development, and Retention

    IDT is a very friendly company! We would love to hear more about your suggestions. As with all large enterprises, some areas are growing faster than others. For instance, we are heavily investing in ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Decent place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Administrative Assistant in Newark, NJ
    Former Employee - Administrative Assistant in Newark, NJ
    Recommends
    No opinion of CEO

    I worked at IDT full-time (More than 10 years)

    Pros

    Nice place to work. Friendly environment. Casual atmosphere.

    Cons

    They don't appreciate devotion of hard-working employees who often put the company ahead of their personal lives.

    Advice to Management

    Learn to appreciate employees who devote their lives to the company.

    IDT Response

    Mar 23, 2017 – Director of Talent Acquisition, Development, and Retention

    We try to always provide a great experience for all of our teammates and recognize those who make sacrifices to add even more to IDT. If you feel that's not the case, please speak up! We have ... More


  6. "Great Work Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at IDT full-time

    Pros

    Many projects, friendly environment, diverse cultural employees, smart executives, many new projects with high upside growth opportunities.

    Cons

    Low pay, no one from management leaves making it harder to be promoted, the pinless business is losing a lot of revenue due to VOIP competitors.

    Advice to Management

    Motivate employees well, excellence should be noticed and promotions should be applied. Employees that are just sticking around for years but do not offer much to the company should be let go.

    IDT Response

    Mar 23, 2017 – Director of Talent Acquisition, Development, and Retention

    While we agree that we are a great place to work, there is always room for improvement. That's why IDT is always adding new areas to our business and investing in growth opportunities. The variety of ... More


  7. "Positive Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at IDT full-time

    Pros

    -Nice facilities, easy commute by going the opposite way of rush hour traffic
    -Positive interactions with CEO, in general with all individuals
    -Good management
    -Easy-going atmosphere

    Cons

    -Few social events in comparison with other large companies
    -Difficult and competitive market

    Advice to Management

    -From experience, the management and structure of the company is positive
    -The CEO does an excellent job of engaging with employees

    IDT Response

    Mar 23, 2017 – Director of Talent Acquisition, Development, and Retention

    Glad to hear about your positive experience! There are a lot of perks to being on such a diverse and high performing team. We are in some competitive markets, but we are setting our strategies ... More


  8. "Long Timer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newark, NJ
    Current Employee - Anonymous Employee in Newark, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great people to work with. Management is understanding and help and \try to work with you. The company always finds a way to create new areas for the business.

    Cons

    Not a tremendous amount of growth in the industry and the company is suffering and there are not many chances to move up.

    Advice to Management

    Profits don't only belong to new lines of business. Take some time to run your businesses, Examine how things are done and audit the business practices for the existing businesses.

    IDT Response

    Mar 23, 2017 – Director of Talent Acquisition, Development, and Retention

    Thanks for the great feedback! We will definitely incorporate your feedback in our strategy discussions. It is always a delicate balance to maintain current lines of business while investing in ... More


  9. "manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Bronx, NY
    Current Employee - Senior Manager in Bronx, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at IDT (More than 10 years)

    Pros

    Location . Parking. Friendly cooperative coworkers.

    Cons

    Management not motivating, not encouraging, don't believe in employee development, bias towards their inside circle, no promotional opportunities, no development or feedback

    Advice to Management

    Replace management, CEO and his a__ kissers

    IDT Response

    Mar 23, 2017 – Director of Talent Acquisition, Development, and Retention

    IDT is glad to hear that you find our team as friendly and cooperative as we do. We are disheartened to learn that your experience with management wasn't positive. Please reach out and let us know ... More


  10. Helpful (2)

    "Retail Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Account Manager in Los Angeles, CA
    Former Employee - Retail Account Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at IDT full-time (More than a year)

    Pros

    Company has good benefit package including vacation, health insurance and 410k programs.

    Cons

    The management team is so out of touch with employees. Lack of innovative style of management. All about the numbers and productivities. Spoke much about teamwork but short of execution. Not much investment in team building or training for employees. High revolving door policy.

    Advice to Management

    Getting in touch with new management style of investing in emotional intelligence and human factors. Upper management use old style of management of carrots and sticks.

    IDT Response

    Mar 23, 2017 – Director of Talent Acquisition, Development, and Retention

    Thank you for your honest feedback! There are ongoing improvement projects for our talent management methodology including 360 feedback, emotional intelligence training, investing in employee ... More


  11. "Great Place to work Great culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at IDT (More than 3 years)

    Pros

    Great Place to work at

    Cons

    nothing bad to say about them

    IDT Response

    Mar 23, 2017 – Director of Talent Acquisition, Development, and Retention

    We have nothing bad to say about you either! IDT constantly strives to improve the business and the environment for our whole team.



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