InComm Reviews | Glassdoor

InComm Reviews

Updated December 12, 2018
340 reviews

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2.8
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InComm CEO Brooks Smith
Brooks Smith
136 Ratings

Employee Reviews

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Pros
Cons
  • "Lots of tone-deaf email blasts from upper management" (in 23 reviews)

  • "High Turnover rate due to poor Senior management" (in 19 reviews)

More Pros and Cons

  1. "Great Growing Company! Glad to be along for the ride!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Atlanta, GA
    Current Employee - IT Manager in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at InComm full-time (More than 3 years)

    Pros

    Fast paced due rapid growth
    Plenty of opportunity for those that want to put in the effort
    Modernization of IT

    Cons

    Still a bunch of “old InComm” that can’t cope with the companies growth
    Old InComm Complacency
    Lack of long term compensation
    Salaries need to be more competitive to retain top talent

    Advice to Management

    Let those that can’t deliver go.
    Shed the dead weight.


  2. "The Company is great, some employees need to quit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at InComm full-time

    Pros

    Location, cupcakes and opportunities for advancement

    Cons

    no bonuses, can be a little too much nepotism

    Advice to Management

    Do not let the rumor mill sway you, take the time out to know ANY information you need for yourselves.

  3. "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Atlanta, GA
    Former Employee - Product Manager in Atlanta, GA

    I worked at InComm (More than 3 years)

    Pros

    Able to work with Fortune 100 companies, gaining great business knowledge and contacts.

    Cons

    Upper management is stagnant and "old school" thought process.


  4. "Laidback entry level roles; many roles not much growth potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Solutions in Atlanta, GA
    Former Employee - Market Solutions in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at InComm full-time (More than a year)

    Pros

    - Great bright people
    - Nice headquarters (at least on the main floor)
    - Convenient location in downtown
    - Decent 401k match
    - Interesting products
    - Easy going, cushy, repetitive. It's pretty easy to come here and coast until you retire for decent pay. It just wasn't the right time in my career to coast.

    Work-life balance
    For the entry level roles like mine, it was pretty cushy and easy going. EXTREMELY nice work/life balance! I almost NEVER stayed over. I learned the job, did it quickly and headed out so that I could get home on time.

    It was easy to arrive between 8 and 9 and expect to go home at 5. Most people packed up and were out by 5. You can get home at a reasonable hour and not take your work home (again if in an entry level role).

    Cons

    - healthcare plans are quite expensive for PPO
    - wages are a bit low (but honestly especially for entry levels. Many of them don't require much stress and effort so it balances out)
    - imbalance in work (if entry level, there are little to no responsibilities and pretty boring after a while; if mid to senior: your work hours might be long)
    - lack of flexibility/work from home opportunities. One a month goes a long way. But sadly, many of the managers are old fashioned and want to look their team in the face

    Advice to Management

    Balance the work

    InComm hires talented, bright, and experienced workers. Utilize Them! IF they are bright, catching on fast, work quickly, and OBVIOUSLY not challenge (and they STATE that), then offer more opportunities like cross training. That way the work is better balanced so that some people aren't work 50 hours and the rest are working 20.

    It makes no sense that some people are so overworked when there are enough people and talent to split the work. Fewer people would leave.

    With the work life balance and location, more challenge within the work place for bright people could keep them there.


  5. "Financial Data Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at InComm full-time

    Pros

    Opportunities to grow, or make lateral career moves. Management, benefits, and perks are all just OK when comparing to similar companies.

    Cons

    Experience will vary vastly within different teams.


  6. "nothing but potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at InComm full-time

    Pros

    endless opportunities for improvement and growth as a company

    Cons

    the company has grown too quickly


  7. "merchant services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at InComm full-time

    Pros

    low volume of calls every day

    Cons

    too strict on time at all times

  8. "Project Mgr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager
    Current Employee - Project Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at InComm full-time (More than a year)

    Pros

    Great company to work for and management really cares and listens. Great opportunity for growth in areas.

    Cons

    Work/Life balance can be impeded a bit during the holiday seasons.


  9. "Back office data administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at InComm full-time

    Pros

    It’s a paycheck and work from home opportunities

    Cons

    Horrible leadership and senior management can be extremely rude

    Advice to Management

    Longevity does not mean someone is capable of leading a team


  10. Helpful (1)

    "Management"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InComm full-time

    Pros

    Minimal micromanagement, casual work environment

    Cons

    Not challenging and minimal growth