Kaplan Test Prep Reviews | Glassdoor

Kaplan Test Prep Reviews

Updated August 18, 2017
483 reviews

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3.6
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Kaplan Test Prep President & CEO John Polstein
John Polstein
117 Ratings

483 Employee Reviews

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Pros
Cons
  • Finally there's just no room for growth (in 11 reviews)

  • It's difficult to get enough classes to earn a full time living wage (in 21 reviews)

More Pros and Cons

  1. "Kaplan"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student Advisor in Washington, DC
    Former Employee - Student Advisor in Washington, DC
    Recommends

    I worked at Kaplan Test Prep part-time

    Pros

    My boss was great and the rest of the team that worked part time were really nice. We manage to work as a team, agreeing on hours and covering for each in case something happened to keep everything in the center running efficiently

    Cons

    Since the branched at worked at was closing for good, it was a challenge to keep everything running on limited inventory


  2. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaplan Test Prep full-time

    Pros

    Great place to work. Very friendly co-workers.

    Cons

    Management issues and poor development of support staff.

    Advice to Management

    Be sure to take the time to offer adequate training and development opportunities for employees in support roles.

  3. "Student brand ambassador"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lawrenceville, GA
    Former Employee - Anonymous Employee in Lawrenceville, GA
    Recommends

    I worked at Kaplan Test Prep part-time (More than a year)

    Pros

    Good hourly pay, low responsibility, connections, aids in communication skills, and networking

    Cons

    It is boring, and tedious


  4. "Kaplan Test Prep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Kaplan Test Prep part-time

    Pros

    Great for college students looking for a flexible schedule and decent pay.

    Cons

    There's not many opportunities for growth in the company, though you may get lucky.

    Advice to Management

    Allow your part-time staff to feel part of the Kaplan team and not just a day to day employee. Also create room for growth opportunities for your part-time staff members.


  5. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Kaplan Test Prep full-time

    Pros

    great culture and work/life balance

    Cons

    The pay is not comparable to the same role in other organizations; much lower.


  6. "Awesome experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working for Kaplan was amazing during my undergraduate career!

    Cons

    None to report! Excellent opportunity.


  7. "Innovative Spirit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaplan Test Prep full-time

    Pros

    No sacred cows. Tons of new initiatives. Culture of iteration. Thousands of really smart people working to make more smart people and make money doing it.

    Cons

    If you're not extremely deliberate about keeping yourself organized and informed it can feel like chaos. You definitely have to be the kind of person who craves change and challenge.

    Advice to Management

    Sometimes, when KTP makes acquisitions, it seems like there's no strong plan to either improve under-performing assets or generate a profitable sale. Some acquisitions are purely strategic and that's fine, but I'd love to see more careful strategies for generating a return on those investments.

  8. Helpful (2)

    "Work with really smart young people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SAT Teacher in New York, NY
    Former Employee - SAT Teacher in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Kaplan Test Prep part-time

    Pros

    They do a good job training you in their teaching method. You get paid for training and for prep work you do for lessons. I followed their teaching guidelines and all of my students increased their scores. Through their training, I overcame my fear of public speaking.

    Most of the other teachers are recent college graduates. A lot of the management were pretty young too but everyone was good at their jobs.

    Cons

    Some of the off-site locations are not that accessible by public transportation so it helps having a car.


  9. Helpful (1)

    "Great mission; great colleagues!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Kaplan Test Prep full-time

    Pros

    Smart & wonderful colleagues; flexible work environment; commitment to employee development.

    Cons

    Lack of communication among teams.


  10. Helpful (2)

    "Used to be fine... not so much"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graduate Programs Manager
    Former Employee - Graduate Programs Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kaplan Test Prep full-time (More than a year)

    Pros

    Helping and assisting students is an great experience. Talented peers..

    Cons

    Kaplan eliminates MANY jobs every year- used to be at 200+, as of today, only 13 in my role. Leadership is blind to what really drives business, and too busy passing off promotions to people that make zero sense. The most talented people are being let go, making way for less tenured, lower-paid employees, or .... college kids. Leadership group still an old boys club in NYC.

    Advice to Management

    Stop running the division into the ground. What you are doing having college students take our jobs has not worked, and increasing that department is just waving the white flag at growing business. You cannot force employees to feel "engaged".. unlike other things you have done, you can't manage this process as YOU desire. Quit staging fake engagement and satisfaction! The only people in Grad acting "appreciative" are the very few who have kept their jobs, just surviving to make another cut.


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