Kaplan Test Prep Reviews | Glassdoor

Kaplan Test Prep Reviews

Updated November 21, 2017
502 reviews

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3.7
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Kaplan Test Prep President & CEO John Polstein
John Polstein
121 Ratings

502 Employee Reviews

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Pros
Cons
  • Finally there's just no room for growth (in 11 reviews)

  • It's difficult to get enough classes to earn a full time living wage (in 21 reviews)

More Pros and Cons

  1. "Great work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaplan Test Prep full-time

    Pros

    Surround yourself with passionate people from a diverse personal and educational backgrounds.

    Cons

    Advancement can sometimes be difficult.


  2. "Good work life balance, bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kaplan Test Prep full-time

    Pros

    Great work life balance, work from home options. Good cause (education).

    Cons

    General lack of direction; Poor management. Business units operating for silos. No room for growth.

  3. "Kaplan Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Kaplan Test Prep full-time (More than 8 years)

    Pros

    Fantastic work/life balance (work at home for some positions), great people and co-workers

    Cons

    Layoffs every year, pay is lower then industry standard


  4. "Overall positive experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Precollege Instructor in New York, NY
    Current Employee - Precollege Instructor in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Kaplan Test Prep part-time (Less than a year)

    Pros

    Flexible hours, paid for training, easy to work from home, lots of materials & help if needed for a variety of positions

    Cons

    Some weeks busier than others (not regular work), no connection to other teachers or employees because of remote work environment


  5. "just don't bother"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teacher/Tutor in Portland, OR
    Former Employee - Teacher/Tutor in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kaplan Test Prep part-time (More than a year)

    Pros

    I can't think of any. This was a terrible experience. I spent more on gas and parking than I earned.

    Cons

    Intense bureaucracy, very low pay, terrible morale, new manager every month, Herculean and ridiculous training.

    Advice to Management

    none, you are succeeding at running the company into the ground.


  6. "Executive Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    A team of "sleeves" do-oers. People embrace experimenting with new technologies; constantly re-inventing and challenging the status-quo in online education. Fun atmosphere.

    Cons

    Business Units work in silos; not sharing enough accross functions.

    Advice to Management

    Set goals; give people accountability; allow them to shine. Stop internal competitiveness: everyone needs to WANT everyone to succeed instead of hoping they feel so that they look better.


  7. "SBA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan Test Prep part-time

    Pros

    Caring management with lots of opportunity to receive bonuses. They invest in their student employees and foster a culture of togetherness.

    Cons

    Not a lot of hours, relatively young management.

  8. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan Test Prep full-time

    Pros

    Autonomy, professional development opportunities, ability to travel.

    Cons

    Constant restructuring, lack of direction, somewhat isolated work experience.

    Advice to Management

    Avoid constant changes. Change is necessary but you want to be careful to not overdo it.


  9. "Kaplan"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan Test Prep part-time

    Pros

    Good way to get started teaching, flexible hours, nice teachers and staff.

    Cons

    They pay teachers a fraction of what they charge for their courses. Very corporate atmosphere. Just a stepping stone, not a long-term job.


  10. "A Solid Opportunity Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Teacher in Worcester, MA
    Current Employee - Teacher in Worcester, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kaplan Test Prep part-time (More than a year)

    Pros

    Pay is high, and travel is factored into hourly wages. Great support system, from faculty managers to mentors. Rewarding work if you enjoy directly assisting students. Student support/communication time is compensated, which is great as assisting students often requires research/reaching out to management for help, and writing a detailed response. Opportunities to develop as a teacher, Vanguard retirement plans, and flexible hours (can take on one or multiple classes, only proctor, only tutor, etc.). Training is comprehensive but largely consists of videos, so the first classroom experience can be awkward until you get some hands-on experience.

    Cons

    Prep is time-consuming and prep resources change regularly. The changes are improvements in my estimation, but lessons must be reworked to fit the new teacher versions. Little freedom in teaching/must stick to Kaplan methods, which can feel restrictive. Unlikely to have physical meetings with anyone, so mentoring, teacher development, etc. is conducted virtually. Time management is crucial as you must cover several extensive modules per class session, and you are expected to be available to students via email outside of class time. Your opinion of standardized testing might color your overall impression of the company. Onboarding process took weeks and I had to run around to find a notary who would notarize my I-9 for virtual employees (many places do not do this anymore).

    Advice to Management

    Keep up the responsiveness and friendly support to teachers. Streamline online resources so employees do not need several credentials for separate portals than are not intuitive to navigate. Also, streamline the onboarding process.


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