Kaplan Test Prep Reviews | Glassdoor

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Kaplan Test Prep Reviews

Updated February 7, 2018
515 reviews

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3.7
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Kaplan Test Prep President & CEO John Polstein
John Polstein
128 Ratings

515 Employee Reviews

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Pros
Cons
  • Poor management and general lack of direction; Low salaries with very little room for growth (in 13 reviews)

  • It's difficult to get enough classes to earn a full time living wage (in 21 reviews)

More Pros and Cons

  1. "Business Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kaplan Test Prep full-time (More than 8 years)

    Pros

    Great place to work!

    Cons

    Re-organizations were unsettling as they were often


  2. "great training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Standardized Patient in New York, NY
    Current Employee - Standardized Patient in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaplan Test Prep part-time (More than 8 years)

    Pros

    it's great for med students to role play patient encounters. Practice makes perfect.

    Cons

    i think the students need more encounters

    Advice to Management

    more encounters

  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Manager in New York, NY
    Current Employee - Finance Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Kaplan Test Prep full-time (More than 3 years)

    Pros

    - Work Life Balance
    - Work From Home

    Cons

    - Low Pay
    - Lack Of Leadership

    Advice to Management

    C-Suite Needs To Choose A Strategic Direction And Execute. There Are Too Many Silos And Lack Of General Direction.


  4. "Great experience with both management and students."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teacher/Tutor in Phoenix, AZ
    Former Employee - Teacher/Tutor in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Kaplan Test Prep part-time (More than a year)

    Pros

    Flexible hours, fair pay, raises for a job well done, and wonderful communication, for both strengths and areas of improvement.

    Cons

    Can sometimes be tough to get the hours you want, as all teachers that are eligible to teach a class are informed of what is available at the same time.

    Advice to Management

    Keep great Faculty Managers.


  5. Helpful (1)

    "Commit on a clear path"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kaplan Test Prep full-time (More than 3 years)

    Pros

    Depends on what business unit you are in, you can work from home 2/3 days of the week.

    Cons

    Poor management and general lack of direction; Low salaries with very little room for growth. Business units operate in silos. 5 years of decreasing revenues has deteriorated the culture and left a top heavy organization.

    Advice to Management

    Choose a strategic direction and commit to it with appropriate resources.


  6. "Want to go to law school and work at a dead-end job? This is the place."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cirriculum Content Developer in New York, NY
    Current Employee - Cirriculum Content Developer in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Kaplan Test Prep full-time (More than a year)

    Pros

    It’s so easy to work at a place where you’re surrounded by mediocrity because your work product is compared relative to the others.

    Cons

    Feeling belittled, doing menial tasks, getting paid an insultingly little amount of money, and working with people who have no career goals and are just coasting through life

    Advice to Management

    Realize what your employees actually do each day, and how much time certain employees play video games (only to frantically put away the Nintendo switch whenever a manager is walking by) while others waste their day online shopping and making personal calls


  7. "Kaplan Student Brand Ambassador- Totally worth it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Brand Ambassador in Boston, MA
    Current Employee - Student Brand Ambassador in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaplan Test Prep part-time (More than a year)

    Pros

    Loved all of the managers. Great pay and awesome bonus of getting a free course! They are also really flexible with hours. Definitely well catered to full time students.

    Cons

    You are only really allowed to work 5 hours per week unless you are pre-approved by your manager to add extra hours. So this job shouldn't be your only source of income, but it is great to have an extra few hundred dollars every month.

    Advice to Management

    Increase the number of opportunities to be hired within. The students you employ are soon-to-be graduates and making this process easier would be awesome.

  8. "Mostly Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Kaplan Test Prep full-time (More than 5 years)

    Pros

    Continuous Transformation tenet ensures your ability to lead real change.
    Do good work - get more opportunities; always.

    It's a great place to begin your career as you'll always be given opportunities to expand your skill set.

    Cons

    Expanding your skill set and changing your duties drastically doesn't always mean an increase in pay rate; and nearly never means a change in title.

    Company is so large and established that truly progressing in your career will likely mean leaving the company at some point.

    Advice to Management

    Create role categories that match the jobs your employees actually do. Calling a long-time Content Developer who works 40 hours a week a "part-time teacher" is inappropriate; and etc - many of your "teachers" no longer teach and their tenure and contributions to the company have earned them recognition. Titles matter.


  9. "Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Orlando, FL
    Former Employee - Customer Service Representative in Orlando, FL
    Recommends

    I worked at Kaplan Test Prep part-time (More than a year)

    Pros

    Positive people. Free lunch once a month.

    Cons

    It is a call center.


  10. "Talent Sourcing Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Sourcing Specialist in San Francisco, CA
    Current Employee - Talent Sourcing Specialist in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kaplan Test Prep full-time (More than a year)

    Pros

    Remote workforce
    Strong culture of excellence and cross-collaboration.
    Excellent colleagues who value insight and teamwork.
    Excellent benefit packages.
    Room for growth and internal mobility.
    Access to leadership and being heard.

    Cons

    Not getting to be in the office with such amazing colleagues.

    Advice to Management

    Keep it up! It is a pleasure to work for and with you!


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