Protective Life Reviews | Glassdoor

Protective Life Reviews

Updated April 8, 2017
128 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Approve of CEO
Protective Life Chairman, President, and CEO John D. Johns
John D. Johns
66 Ratings

128 Employee Reviews

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Pros
  • Great benefits, great team , great hours (in 10 reviews)

  • Great company that lives its values, great place to work (in 9 reviews)

Cons
  • Very low pay and low promotional increases (in 6 reviews)

  • Don't look for them to invest in you in any way or for opportunities for advancement (in 3 reviews)

More Pros and Cons

  1. "Very good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Bannockburn, IL
    Current Employee - Claims Adjuster in Bannockburn, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Protective Life full-time (More than 8 years)

    Pros

    Good overall hours and benefits

    Cons

    No real consistency with managers actually managing vs delegating those duties down. They can't fill all APD claims adjuster positions. Word of mouth and the production/quality systems are extremely poor. Upper management treats this block of business like a call center when the clients are not traditional in call center terms. HR is very slow to react to requests even after follow ups.

    Advice to Management

    Speed up the changes. See past the minute and look forward. Many employees know what is going to happen before hand. When SLA's rise it's because management failed to listen to the worker bees. These issues make referring others very iffy.


  2. "Internal Wholesaler"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Internal Wholesaler in Cincinnati, OH
    Current Employee - Internal Wholesaler in Cincinnati, OH
    Recommends
    Approves of CEO

    I have been working at Protective Life full-time (More than a year)

    Pros

    This company is wonderful! They do a wonderful job of promoting from within! The Cincinnati office is a great environment too. Great people!

    Cons

    I haven't found any yet


  3. "Very low paying job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Examiner I in Brentwood, TN
    Current Employee - Claims Examiner I in Brentwood, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Protective Life full-time (Less than a year)

    Pros

    Coworkers are all very nice and easy to get along with.

    Cons

    Company acquisitions of other insurance company blocks of business increased workload without the staff to match. Clocking in and out for breaks, lunch and work is a pain. Benefits are ok but definitely not the best for an insurance company. If you like a highly repetitive job then this is for you.

    Advice to Management

    Increase pay, increase benefits.


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  5. Helpful (1)

    "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Birmingham, AL
    Current Employee - Anonymous Employee in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Protective Life full-time (More than a year)

    Pros

    transparency on company goals, management is understanding,

    Cons

    micro-management at midlevel. could use more work life balance. work from home is not consistent.


  6. Helpful (2)

    "Anywhwhere else but here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Birmingham, AL
    Current Employee - Customer Service Representative in Birmingham, AL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Protective Life (More than 10 years)

    Pros

    On sight gym is nice.

    Cons

    Make no mistake...you have more common sense and will be more educated than two managers above you. You will spend your days explaining the obvious and leaving dumbfounded by the ignorance displayed by your manager. HR turns blind eye to abuses in hope it will just go away. Racism, cronyism, sexism are prevelant here. Advise any potential hire to walk away. The well is poisoned!

    Advice to Management

    Will not bother with middle management as they would most likely not understand anyway. Advise to senior management...open your eyes and stop trying to buy favorable results to employee engagement surveys.


  7. "Good 'ol boys club."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Cincinnati, OH
    Former Employee - Case Manager in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook

    Pros

    I worked at the Protective Distributor Cincinnati Ohio Office. I liked that it was small. Most people were friendly. A mostly relaxed atmosphere.

    Cons

    Made me believe that as a contract employee I would get hired if I stayed. Told me this for months only to hire other people and let me go right when my contract was up. Company not diverse. Out of 100+ employees, only 7 black and 1 Asian. Too many young kids working and getting promoted and shouldn't be.

    Advice to Management

    Stop acting like your diverse when you're not. Also, my manager was inexperienced in how to me a leader. Plays politics and was very petty. Learn how to develop employees so they stay and want to be there. Stop handing people jobs that haven't earned it fairly, not just because you like them.

    Train Case Manager's better. My manager had terrible time management skills, was always unorganized, never knew what was going on, and would get annoyed if you questioned something. Luckily for me, I had a coworker who was good at what they did and they helped me to learn the processes because I couldn't rely on my manager at all.


  8. "Proceed with caution......"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Birmingham, AL
    Current Employee - Anonymous Employee in Birmingham, AL
    Doesn't Recommend

    I have been working at Protective Life full-time (More than 5 years)

    Pros

    Great benefits, 401K, pension, family oriented company. Lots of volunteer activities for employees. On site cafeteria and walking trails ( home office). Easy to work with staff.

    Cons

    Absurdly low pay and salary increases. Advancement opportunities for those without an IT background are next to none, even for those with an advanced degree and a significant amount of experience. Company appears to prefer to hire from the outside and pay a higher salary rather than promote those who have a good handle on company culture and experience within the organization.

    Advice to Management

    Listen to your employees and reward their hard work. If you say an employee is an asset to the company and is valued- reward them with appropriate advancements in their job title and salary. Walk the talk!


  9. "Growing company with aging staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Syracuse, NY
    Current Employee - Customer Service Representative in Syracuse, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Protective Life full-time

    Pros

    Flexible schedule/ Health Incentives/ Reasonable Health Insurance/ Matching 401K/ Continuing education

    Cons

    Very few advancement opportunties which limits salary increases


  10. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in San Francisco, CA
    Former Employee - Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Protective Life (More than 10 years)

    Pros

    Excellent opportunity for advancement if hard working, quick learner, team player, smart.

    Cons

    Upper management sometimes misses opportunities to help middle management become better managers overall.


  11. "Actuarial Valuation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Protective Life (Less than a year)

    Pros

    Nice people, good work life balance, plenty of actuarial opportunities, beautiful office, on the growth track.

    Cons

    Not that competitive in terms of exam progress and overall a bit laid back environment



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