United Rentals Reviews | Glassdoor

United Rentals Reviews

Updated July 20, 2017
397 reviews

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3.7
StarStarStarStarStar
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United Rentals President & CEO Michael J. Kneeland
Michael J. Kneeland
264 Ratings

397 Employee Reviews

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Pros
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More Pros and Cons

  1. Featured Review

    Helpful (10)

    "Great Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at United Rentals full-time

    Pros

    Management is very good, leaders are open, and part of a great team atmosphere.

    If you want to work hard, and learn the business, leadership will invest in you and will support you.

    Great company to work for business wise, and have a very good work life balance.

    Cons

    None as of right now.

    Advice to Management

    Keep investing in your staff, and promote positive energy. Doing a good job now, and outlook for the future is very bright.


  2. "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Rentals full-time (More than 3 years)

    Pros

    Great benefits and pay. Upper management is very supportive. The company constantly looks for ways to improve training.

    Cons

    An old culture that fights good change.

    Advice to Management

    Keep looking for ways to improve the bench strength.

  3. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in La Porte, TX
    Current Employee - Inside Sales Representative in La Porte, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than a year)

    Pros

    Women's united is a program they have to network and become aware of advancement opportunities in the company. Also a great company for veterans.

    Cons

    Can be slow to move up unless you are open to transferring. Too many people think the person who has been there longest deserves a promotion.

    Advice to Management

    Seniority doesn't equal more qualified.


  4. "Outside Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in Nashville, TN
    Current Employee - Outside Sales Representative in Nashville, TN
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at United Rentals full-time (Less than a year)

    Pros

    Large rental fleet, good operational staff, construction is booming.

    Cons

    Unprofessional management. Company continually makes the same mistakes with no real implemented improvement process. No checks and balances for senior branch management. Hostile work environment.

    Advice to Management

    Corporate management should evaluate branch and regional management to ensure customer focus and compliance to labor laws. Address hostile work environment.

    United Rentals Response

    Jul 18, 2017 – Human Resources

    Thank you for taking the time to voice your concern. United Rentals is committed to maintaining a fair, respectful and dignified business and work environment and we take your concern very... More


  5. "After 15 years, enough was enough!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Manager in Newburgh, NY
    Former Employee - Service Manager in Newburgh, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at United Rentals full-time (More than 10 years)

    Pros

    Benefits were excellent, mostly good teammates,although there were a few people just out for them selves , good people don't last too long in this company

    Cons

    Advancement was done through favoritism which is just absolutely horrible, management and corporate seem to turn their back's when I advised

    Advice to Management

    Remove the I from team


  6. "Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Technician IV in Atlanta, GA
    Current Employee - Service Technician IV in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (Less than a year)

    Pros

    Company is large enough you can relocate. Pay is fair. Good people. Management is fair. Benefits available. Vacation time is fair.

    Cons

    Safety is becoming ridiculous. Not much direction from upper management. Long high stress hours its rental industry. More manufacturer training.


  7. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OSA in Charlotte, NC
    Current Employee - OSA in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than 3 years)

    Pros

    This company has been very good to me and my family. With a lot of hard work I was able to advance quickly; there is a lot of room for growth in nearly every department. I thank God for the opportunity to work for such a great company with lots of great benefits beyond the monetary value.

    Cons

    I really have no cons to report.

  8. "Best Job I have ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Eau Claire, WI
    Current Employee - Branch Manager in Eau Claire, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than a year)

    Pros

    This company allows me to do everything I can and need to control the success of my branch and business.

    Cons

    Nothing that isn't easily dealt with communication and training, which is the best I have ever recieved.


  9. "Branch Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Administrator in Richmond, CA
    Former Employee - Branch Administrator in Richmond, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Rentals full-time (Less than a year)

    Pros

    Great company to work for and they have great benefits

    Cons

    I had a hard time getting through the chevron clearance gate and I had to wait in parking lot for staff to pick me up every day.

    Advice to Management

    More training classes for this position. More hands on.


  10. Helpful (3)

    "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in San Antonio, TX
    Current Employee - Sales Manager in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than a year)

    Pros

    The leadership is great, very approachable from senior leadership to branch management. In a competitive environment, United Rentals stands above the rest with our people, training, and fleet / specialty options.

    Cons

    Being that we are in a very competitive market, the job can be stressful at times.

    Advice to Management

    Keep being supportive and offering interactive training as much as possible.


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