United Rentals Reviews | Glassdoor

United Rentals Reviews

Updated February 13, 2019
556 reviews

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3.8
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Approve of CEO
United Rentals President & CEO Michael J. Kneeland
Michael J. Kneeland
375 Ratings

Employee Reviews

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Pros
Cons
  • "Upper management not very aware of work done at the branches by employees" (in 31 reviews)

  • "Long hours can drag on and not many holidays" (in 25 reviews)

More Pros and Cons

  1. Featured Review

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Salem, OR
    Current Employee - Branch Manager in Salem, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than 3 years)

    Pros

    Team oriented and goal driven. If you want to work for a company where your success lies within your own doing and what type of effort you put into it, this is the company for you you.

    Cons

    I have zero complaints about my job or company. The company is always trying to find ways to improve the customer's experience and build capacity to fill customer needs.

    Advice to Management

    Keep taking care of the people that take care of you.


  2. "server manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager/Server in Minster, OH
    Former Employee - Manager/Server in Minster, OH
    Recommends

    I worked at United Rentals full-time (More than 8 years)

    Pros

    Easy schedule and good clientele

    Cons

    long hours on your feet

  3. "Excellent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Technician in Dothan, AL
    Current Employee - Field Service Technician in Dothan, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than a year)

    Pros

    Paid holidays, great hours, and really care about employees

    Cons

    High demand (not really a con though)


  4. "Great company, full of great people & opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Intern in Tulsa, OK
    Former Employee - Sales Intern in Tulsa, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Rentals part-time (Less than a year)

    Pros

    advancement opportunities, growth and development

    Cons

    so large easy to feel small. some branches run better than others


  5. "great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in Raleigh, NC
    Current Employee - Outside Sales Representative in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals (Less than a year)

    Pros

    pay is great, fun environment

    Cons

    stressful at times but worth it


  6. "Great place to work"

    StarStarStarStarStar
    Former Employee - Intern - Hourly in East Beckley, WV
    Former Employee - Intern - Hourly in East Beckley, WV

    I worked at United Rentals full-time (More than a year)

    Pros

    - Staff
    - Pay (15 per hour year 1; 16 year 2)

    Cons

    - System is kind of clunky
    - Dealing with outside sales can be a pain


  7. "An incredible company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time

    Pros

    Great people, great product, properly develop and compensate their employees

    Cons

    None I love working there

  8. "Service Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Memphis, TN
    Current Employee - Anonymous Employee in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time

    Pros

    Support, Training ,Pay , Lot of hours

    Cons

    Some of the Management, but not all

    Advice to Management

    Open your ears and be active with all your employees


  9. "A good experience working here while in college"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    Pros

    flexible with hours
    the job trains pretty well before putting you out there by yourself

    Cons

    the customer service style of answering calls should be revamped


  10. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Memphis, TN
    Current Employee - Sales in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than 10 years)

    Pros

    Technology and numerous ways to go to market

    Cons

    Perceived micro management at times

    Advice to Management

    Don't get lost in weeds