United Rentals Reviews | Glassdoor

United Rentals Reviews

Updated December 9, 2018
543 reviews

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3.8
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United Rentals President & CEO Michael J. Kneeland
Michael J. Kneeland
366 Ratings

Employee Reviews

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Pros
Cons
  • "Upper management not very aware of work done at the branches by employees" (in 31 reviews)

  • "Long hours and can be stressful at times" (in 25 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "Outside Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in San Antonio, TX
    Current Employee - Outside Sales Representative in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than 3 years)

    Pros

    We work as a team, everyone from service to sales. Our employees are passionate about what we do and we are confident that we will get the job done. If we don’t know how, we will find out how and make it happen. I love our team!

    Cons

    United Rentals likes to change how they do things quite often. Change can be hard, especially if you are set in your ways. However, the change is always for good reason.

    Advice to Management

    Learn as much as you can so you can have answers for your team. Training is never under rated.


  2. "Corporate position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time

    Pros

    Collaborative work environment
    Continuously evolving with its success and uses state-of-the-art technologies

    Cons

    The pace of the jobs are busy.

  3. "so so"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Houston, TX
    Current Employee - Operations Supervisor in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than 5 years)

    Pros

    Good safety program, upper management is good

    Cons

    Difficult to advance, branch management is terrible

    Advice to Management

    teach people what they need to do to advance in the company


  4. "Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales R in Charlotte, NC
    Current Employee - Inside Sales R in Charlotte, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than a year)

    Pros

    Great people to work with

    Cons

    Starting out can be tough, its overwhelming to have to run a branch pretty much by yourself after 8 weeks


  5. "Inside Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Chattanooga, TN
    Current Employee - Inside Sales Representative in Chattanooga, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (Less than a year)

    Pros

    Excellent Culture, Benefits, Advancement Opportunity

    Cons

    Fast Paced Environment, can be Stressful


  6. "Great place to work at times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintenance Technician in Austin, TX
    Former Employee - Maintenance Technician in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Rentals (More than a year)

    Pros

    Plenty of work and good benefits

    Cons

    Low pay and few pay raises

    Advice to Management

    None


  7. "It was okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst
    Former Employee - Analyst
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at United Rentals full-time (More than a year)

    Pros

    - Good pay
    - Reasonable work/life balance
    - Friendly office environment

    Cons

    - Work can be isolating and repetitive
    - Can be a demanding culture as it is a publicly traded company
    - Management can be hit or miss depending on who you report to

    Advice to Management

    N/A

  8. "I'm a route driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Route Driver in Newark, NJ
    Current Employee - Route Driver in Newark, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at United Rentals full-time (Less than a year)

    Pros

    Ability of being outside of a warehouse

    Cons

    Communication conflicts and issues, financially unstable,

    Advice to Management

    Need better financial incentive,


  9. "Inside Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in San Antonio, TX
    Current Employee - Inside Sales Representative in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (Less than a year)

    Pros

    -Integrity-One of the 1st things that stood out to me about in my 1st interview was the integrity I felt my manager had as a employer. Then when I started I saw that same integrity in my peers.
    -Work ethic- I love how this company respects the work they do and values the roles of others. I love how workplace is used to cultivate company synergy and provide best practices, recognition and I feel it really united people at UR from all over.
    - Genuine care for employees. I feel there is genuine care from the leadership of this company and that they value their employees and want them to grow and develop. I see a lot of compassion and concern to develop people.

    Cons

    - I get bored easily, so at times when work is slow I don't feel much is provided to keep me occupied. I realized different branches have different level of activity at times but I feel during down times different projects, trainings or developmental work can be provided so we can constantly use our time at work to be productive and stay sharp.
    -Technology- I feel as a company we are somewhat outdated in our technology. Computer systems are slow and computer software is older. I feel we can move QUICKER and be top notch if we upgrade our technology!
    -Not as appealing to the Millennial generation. I am a Millennial and I notice the culture of the company Is a bit more inviting to the older generation which is GREAT! bc its our foundation, however as a millennial there are certain things in the culture I feel could be altered or adjusted to invite and engage that generation for long term loyalty and contribution.

    Advice to Management

    I love my leadership here, its some of the best I've experienced in the corporate world. If I had any advise to give it would be to seek to create a more millennial friendly environment, bring in new technology and create continuous growing environment even when things are slow so we can feel challenged and like we are growing.


  10. "Outside Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than a year)

    Pros

    - You develop a lot of skill
    - Overall compensation is better than average
    - Option to purchase vacation time
    - many career path options

    Cons

    -
    - OSA training is very vague
    - Typical corporate annoyances

    Advice to Management

    - Improve the customer website for online rentals.