United Rentals Reviews | Glassdoor

United Rentals Reviews

Updated May 22, 2018
479 reviews

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3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
United Rentals President & CEO Michael J. Kneeland
Michael J. Kneeland
319 Ratings

479 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Featured Review

    "Strategic Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time

    Pros

    Tons of upward mobility, great people and positive work environment. Freedom work at your own pace the harder you work the more you make.

    Cons

    Not too many cons to worry about.

    Advice to Management

    Keep up the good work!


  2. "Great Company, Opportunity for Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time

    Pros

    A very upbeat positive culture that requires a lot out of you but is rewarding as you have the opportunity to learn a lot and grow in your position.

    Cons

    Long hours and can be stressful at times

  3. "Outside Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in San Antonio, TX
    Current Employee - Outside Sales Representative in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than 3 years)

    Pros

    Flexability in managing your business. Team driven. Vertical movement within the company. Competative salary. Company privides- vehicle with gas card, cellphone and laptop.

    Cons

    Some might have a hard time taking direction from management. Have to be self driven. Cannot expect others to do your work.

    Advice to Management

    Discover talented indivduals within the company and support them in moving up. Do be the best you must have the best in all areas.


  4. "Outside Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at United Rentals full-time

    Pros

    Freedom
    Great industry
    Great opportunity
    Perks
    Free Truck! Great CRM system (salesforce.com)

    Cons

    Direct line from daily to-do's with Wall Street


  5. "United Rentals Cares about Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative
    Current Employee - Inside Sales Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (Less than a year)

    Pros

    Safety oriented culture that values quality of life for employees

    Cons

    Long hours can drag on and not many holidays


  6. "United Rentals Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Charlotte, NC
    Current Employee - Inside Sales Representative in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than 3 years)

    Pros

    Awesome Company

    really looks out for you

    Cons

    Longer hours but get overtime


  7. Helpful (1)

    "Service technician 1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seevice Tech in San Francisco, CA
    Former Employee - Seevice Tech in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Rentals full-time (Less than a year)

    Pros

    Really good benefits and retirement plan 401k, stock shares are tremendous, they will train you with their pump division team and power and Hvac I’m not sure with general tools and trench because I was not working on their side, but good company to work for if your not weak and lazy

    Cons

    Tasks are always given make sure you know your line of work. working hard will challenge you for more and more tasks to test your knowledge and work ethic. Employees are very competitive with each other so stay in your line and work very hard

    Advice to Management

    Please do not judge a person because he has little knowledge of trouble shooting if you do not want to train enough then hire experienced people and don’t just hire because you are in need of employees

  8. Helpful (1)

    "Service Tech I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than a year)

    Pros

    Benefits, Pay, Training, Customer Service, and Advancement Opportunities,

    Cons

    Under Staffed, Poor Communication, Unorganized

    Advice to Management

    Be more in tuned with your employees needs. While customer service is the business driver, you cannot offer great customer service with unhappy employees.


  9. "Its Cool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than a year)

    Pros

    great firstjob for out of college, get a ton of vacation out the door. EASYYYY MONEYY

    Cons

    Not a lot of structure to management, but that's changing


  10. Helpful (2)

    "Position should be secretary not inside sales rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Martinez, CA
    Former Employee - Inside Sales Representative in Martinez, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at United Rentals full-time (Less than a year)

    Pros

    Decent pay and quarterly bonuses depending on branches profit.
    No degree required
    40 hour weeks
    No weekends
    Largest rental company in the industry

    Cons

    Constant racist, sexual and other inappropriate remarks in office about customers and employees. The office was extremely uunprofessional.

    Disconnect from management. No clear direction

    Inside sales role but the job does not involve sales. Daily duties were more like a secretary. Take orders on phone, clean out trash, make coffee and transfer calls.

    Manager is unapproachable

    New hire trainings didn’t happen for 3 months and didn’t apply to my office because each office makes exceptions on whichever rules they please

    Overall I would not recommend this job. I have never worked in a office so unprofessional. Coming from a customer service and sales background I am surprised how such a large business can provide such poor customer service. Employees are rude to customers across the board.

    United Rentals Response

    Apr 30, 2018 – Human Resources

    We saw your review and it is very concerning. The workplace environment you describe is contrary to our policies and is certainly not representative of our Company.

    We’re committed to making... More


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