United Rentals Reviews | Glassdoor

United Rentals Reviews

Updated October 9, 2018
528 reviews

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3.8
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United Rentals President & CEO Michael J. Kneeland
Michael J. Kneeland
356 Ratings

528 Employee Reviews

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Pros
Cons
  • "Upper management not very aware of work done at the branches by employees" (in 30 reviews)

  • "Long hours can drag on and not many holidays" (in 25 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Outside Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in San Antonio, TX
    Current Employee - Outside Sales Representative in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than 3 years)

    Pros

    We work as a team, everyone from service to sales. Our employees are passionate about what we do and we are confident that we will get the job done. If we don’t know how, we will find out how and make it happen. I love our team!

    Cons

    United Rentals likes to change how they do things quite often. Change can be hard, especially if you are set in your ways. However, the change is always for good reason.

    Advice to Management

    Learn as much as you can so you can have answers for your team. Training is never under rated.


  2. "server manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager/Server in Minster, OH
    Former Employee - Manager/Server in Minster, OH
    Recommends

    I worked at United Rentals full-time (More than 8 years)

    Pros

    Easy schedule and good clientele

    Cons

    long hours on your feet

  3. "So far so good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (Less than a year)

    Pros

    Benefits, growth potential, knowledge of industry

    Cons

    Growing pains with large fleet


  4. "Inside Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Westwego, LA
    Current Employee - Inside Sales Representative in Westwego, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals part-time (Less than a year)

    Pros

    Friendly, helpful coworkers always willing to stop and teach or assist.

    Cons

    Can be slightly difficult to learn the right equipment for the jobs but most people know what they need anyway. Getting out in the yard/field and putting your hands on the equipment or spending time with Equipment Associates can fix that though.


  5. "ISR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Lafayette, LA
    Current Employee - Inside Sales Representative in Lafayette, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than a year)

    Pros

    Employee dedicated, training and cultivated team atmosphere, individual needs are addressed, off on weekends

    Cons

    Transitioning pains from acquisitions

    Advice to Management

    Keep up the great performance!


  6. "Its a Career, not a Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in Demopolis, AL
    Current Employee - Outside Sales Representative in Demopolis, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time (More than a year)

    Pros

    United Rentals feels like family, not coworkers. Even though we are a company of over 16,000, it feels like everybody knows your name. Upper management cares about their employees. We work together with a mantra of ONE UR. There is nothing that could tear us apart. Its not that I haven't met all of my UR family, its that I haven't met all of my UR family YET. We have an amazing safety culture. Each morning we start off with a safety meeting and do meta-postures.

    Cons

    You work long hours, but you are well compensated for it. Depending on what job you take with the company, it can be dangerous. No matter how safety conscious we are, we work in a very dangerous industry and accidents can happen.


  7. "OSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time

    Pros

    Money, security, growth, opportunity for advancement

    Cons

    Territory changes, sometimes micro management

  8. "Inside sales representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative PHVAC in Arlington, TX
    Current Employee - Inside Sales Representative PHVAC in Arlington, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at United Rentals full-time (Less than a year)

    Pros

    The company in general has amazing leadership and is laser focused on employee safety.

    Cons

    Branch and operating management are horribly uncommitted at my store.


  9. "Inside Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in McAlester, OK
    Former Employee - Inside Sales Representative in McAlester, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Rentals (More than 5 years)

    Pros

    Good benefits, friendly Co workers, good pay, family friendly, opportunity for advancement and safe work environment.

    Cons

    Went through 6 managers in 6 years, I have ran location with remote management that came to get paperwork maybe once a week and was little help with issues concerning my location, I've had to train new managers.Also working counter can sometimes get overwelming with management unlikely to help. My last manager tried to change and add to my job roll to the point I couldn't do it.

    Advice to Management

    Get branch managements act together. Stop trying to implement safety and organization initiatives meant to micromanage employees, make sure employees get incentives when earned. Don't exclude non-metro locations from company activities. Find a way to lower cost of benefits to employees.


  10. "Field technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Rentals full-time

    Pros

    Grest company to work for. They take care of there employees

    Cons

    No cons about them so far I would recommend anyone to apply for a position

    Advice to Management

    Keep up the good work like always. We are number one!!!


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