Reservation Sales Agent applicants have rated the interview process at American Airlines with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 73.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Reservation Sales Agent roles take an average of 59 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at American Airlines overall takes an average of 52 days.
Common stages of the interview process at American Airlines as a Reservation Sales Agent according to 6 Glassdoor interviews include:
Phone interview: 23%
IQ intelligence test: 15%
Group panel interview: 15%
Other: 8%
Presentation: 8%
Skills test: 8%
Drug test: 8%
One on one interview: 8%
Personality test: 8%
Here are the most commonly searched roles for interview reports -
I applied in-person. I interviewed at American Airlines
Interview
They didn’t let you know the entire process in the email. There are five stages. Don’t underestimate the voice call exam (they don’t explain anything) city code exam takes long to learn
I applied online. The process took 3 months. I interviewed at American Airlines (New York, NY) in Nov 2022
Interview
The interview process is average. Proximately 4 stages. Assessment test, Interview, states codes, and final interview. The states codes more challenging because you do not get sufficient time to study.
I applied online. I interviewed at American Airlines in Feb 2020
Interview
It was intimidating and complex. Had to learn all their destinations and the abbreviations for each within a 4 day period. They test was straightforward and included a basic grammar assessment.