BlackBerry Customer Technical Support Interview Questions | Glassdoor

BlackBerry Customer Technical Support Interview Questions

1 Interview Review

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Customer Technical Support Interview

Anonymous Interview Candidate in Irving, TX
No Offer
Negative Experience
Easy Interview

Application

I applied online. The process took 1 day. I interviewed at BlackBerry (Irving, TX) in November 2010.

Interview

Phone Interview:
Internal recruiter phone interview was very thorough and professional.
Group / Panel Interview:
The questions asked were hypothetical without a right or wrong answer with little feedback as to whether or not the answer given was correct.
Panel did not appear to have adequate knowledge of the area of expertise they were interviewing for.
Interview was not very professional and the panel wasn't friendly or organized.
Didn't ask questions pertinent to the position.

Interview Questions

  • What would you do if a customer called in demanding a solution that was against policy and threatening to call CEO if you didn't do what they demanded.   1 Answer
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