Patient Experience Representative applicants have rated the interview process at Boston Children's Hospital with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 62% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Experience Representative roles take an average of 22 days to get hired, when considering 26 user submitted interviews for this role. To compare, the hiring process at Boston Children's Hospital overall takes an average of 27 days.
Common stages of the interview process at Boston Children's Hospital as a Patient Experience Representative according to 26 Glassdoor interviews include:
One on one interview: 29%
Phone interview: 18%
Group panel interview: 16%
Background check: 11%
Drug test: 7%
Presentation: 7%
IQ intelligence test: 4%
Other: 4%
Skills test: 4%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Boston Children's Hospital (Boston, MA) in Feb 2016
Interview
After applying on-line, I received a call from a recruiter asking me to meet with him to discuss possible jobs I would be a fit for. I applied online to those jobs and scheduled an interview for the next week. The interview was brief and the next day I was required to submit 5 references. After that I never heard back.
Interview questions [2]
Question 1
Describe a time when you had to change your style of communicating to fit the person you were speaking with.
I applied online. I interviewed at Boston Children's Hospital
Interview
interviewed with HR and then manager, asked to talk about background and then to provide examples of situations you've encountered and how you handled them, as well as personal qualities
I applied online. I interviewed at Boston Children's Hospital (Boston, MA) in Jul 2025
Interview
Was nice, went smoothly, interviewer was enthusiastic and seemed to enjoy her job, hospital seems very well-organized. Also seems like they cycle through many applicants for PERs often so they are looking for PERs who are willing to stick for a long time
Interview questions [1]
Question 1
How do you handle situations when you have made a mistake at work? Pretty standard questions
I interviewed at Boston Children's Hospital (Boston, MA)
Interview
Now are using AI phone screening which is a bit impersonal and they ask if you want to speak to a real rep. I didn't speak to a real rep because I was worried that I would be disconnected.