Crew Member applicants have rated the interview process at Chipotle with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 60.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Crew Member roles take an average of 9 days to get hired, when considering 2,320 user submitted interviews for this role. To compare, the hiring process at Chipotle overall takes an average of 9 days.
Common stages of the interview process at Chipotle as a Crew Member according to 2,320 Glassdoor interviews include:
One on one interview: 34%
Group panel interview: 28%
Background check: 9%
Presentation: 6%
Personality test: 6%
Skills test: 5%
Drug test: 4%
IQ intelligence test: 4%
Phone interview: 2%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 1 week. I interviewed at Chipotle (Oceanside, CA) in May 2013
Interview
If you walk in you get a card that you fill out. Then you go online and fill out an application. Then there is one group interview with the restaurateur and another interview with the assistant. The assistant told me that I would get a call back in 24 hours but when I called them they told me that I was going to get a call back on Friday. So I called them on Friday where they told me that they had filled the position.
Easy, straight forward questions. Started as a group interview and ended up being offered the job along with 2 other people. It was very casual and no pressure. Interviewer was friendly.
Interview questions [1]
Question 1
Explain a time when you handled an upset customer?
Asked questions about what positions work best for you, why you want to work there, what makes you a good fit there, where you see yourself in 5 years. Very simple and open to answer any questions I had
I applied online. I interviewed at Chipotle (Los Angeles, CA) in May 2026
Interview
Very brief, was only asked a few questions. I felt a decision about not hiring me was made before the interviewer even sat down. I suspect the interviewer was not accustomed to interviewing and may actually only standing in for a manager that was not working that day