Southwest Airlines interviews FAQs
- Customer Service applicants have rated the interview process at Southwest Airlines with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 77.7% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service roles take an average of 37 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at Southwest Airlines overall takes an average of 64 days.
- Common stages of the interview process at Southwest Airlines as a Customer Service according to 13 Glassdoor interviews include:
Phone interview: 27%
One on one interview: 23%
Drug test: 20%
Background check: 17%
Skills test: 10%
Personality test: 3%
Here are the most commonly searched roles for interview reports -
- Flight Attendant(723) ;
- Ramp Agent(526) ;
- Customer Service Representative(187) ;
- Customer Service Agent(167) ;
- Operations Agent(110) ;
- Intern(99) ;
- Manager(70) ;
- Customer Service Supervisor(55) ;
- CSA - Customer Service Associate(54) ;
- Ramp Supervisor(53) ;
- Airline Pilot(50) ;
- Captain(47) ;
- Analyst(45) ;
- Customer Service(43) ;
- Senior Software Engineer(38) .