Guest Relations applicants have rated the interview process at Walt Disney Company with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 70.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Guest Relations roles take an average of 43 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Walt Disney Company overall takes an average of 32 days.
Common stages of the interview process at Walt Disney Company as a Guest Relations according to 6 Glassdoor interviews include:
Phone interview: 38%
Background check: 25%
Skills test: 13%
Presentation: 13%
Personality test: 13%
Here are the most commonly searched roles for interview reports -
They are all about how you connect with guests and how you deliver the disney experience. A big thing they focus on is customer service experience and how you handle challenging interactions
Interview questions [1]
Question 1
Tell me about a time that you had to make something right for someone when it wasn’t necessarily your fault?
I applied online. The process took 2 months. I interviewed at Walt Disney Company (Orlando, FL) in Feb 2024
Interview
It did it through the DCP and it was a virtual interview. Ask me about my current experience with the program and what I learned from it. The interview lasted about 45 minutes. We also talked about my personal life and how that might help me with the job.
Interview questions [1]
Question 1
What is something from my current role that makes you feel you would be a good fit for Guest relation's ?
I applied online. The process took 4 weeks. I interviewed at Walt Disney Company
Interview
The interviewer was super nice and is like chart with a friend. Mostly is sharing your experience and what you can bring this position. They focus on your past experience and how will you handle client's expectation.
Interview questions [1]
Question 1
Please introduce yourself and your work experience