Client representative Interview Questions


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Client Service Representative was asked...March 24, 2015

How would you respond to an angry client?

4 Answers

Excuse me but may I help you find something! Your looking for

I'm sorry that your having a bad day but may I help you find something?

May I help you find something no okay you guys have a wonderful day

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They asked me a question about how do I stay current with the financial news.

3 Answers

If you don't have an answer, it could show that you are not prepared.

I watch CNN, Mad Money and listen to Dave Ramsey. I also subscribe to AARP because they have great retirement info. Less

I watch Fox Business and MSNBC business with a little MAD Money by Jim Cramer.

Standard Chartered Bank

can i work under pressure

2 Answers

Pressure without job is not a job


Stryde Management

Do you mind if we take off our masks?

2 Answers

Sounds exactly like my experience during the interview. Was also immediately asked about masks which took me by surprise. Less

No, I would prefer not to.

Echo Global Logistics

What is your previous logistics experience?

2 Answers

good to know..

I told them my previous logistics experience.

Echo Global Logistics

Name a time where you had to overcome adversity

2 Answers

Used example from previous work experience

The only time is when the sales are loo.

Quest Diagnostics

Why do you deserve this position?

2 Answers

First I am a very hard worker and if I dont have answer for the question a person may have I look for the I make sure i put my all into my job that's why i think i deserve this position Less

Because I’m a hard worker a

First Insurance Corporation

What would make you an ideal candidate for this position?

2 Answers

I’m sorry I down voted this, I did not mean to!

I have experience in a sales position and am very comfortable with what the job entails. I believe with my background that I would make a great fit. Less


If given the opportunity, how would you see yourself in a leadership role with our company and the clients that they represent.

2 Answers

"I would fit in well, I believe that i would do well in that position given my past involvement in other fields." Less

Do they drug test?


How would you handle a very upset client in the lobby?

2 Answers

Always remember that you don't know what else this person is going through. Make sure they sure they know they are being heard and that they are being met with emphathy Less

Let the client speak, ask client to sit with me to discuss the problem and talk it through. Be very empathetic when dealing face-to-face with a customer. Work through options to resolve the issue with the customer. Less

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