Support Manager Interview Questions | Glassdoor

Support Manager Interview Questions

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How would you handle a patient who is in a crisis and its 5 minutes away from the time your shift ends?

1 Answer

I would handle the crisis the patient is facing. The client's needs are more important to resolve.

What would you do if you were faced with a problem that you could not solve.

2 Answers

How will you balance your family and home life with working a night shift?

3 Answers

I walked into a trap about my management ability ie. I explained my strengths in such a way it looked like a weakness. I spent a few minutes having to backtrack.

1 Answer

Tell us how you solved a difficult problem

1 Answer

What do you want to get out of this job?

1 Answer

Asked two times and after I blew them off, they relented.

1 Answer

They were worried about how to interact/control the requests from their one major customer.

1 Answer

Tell me about a time when a customer was unreasonable and how you handled it.

1 Answer

How do you see yourself fitting into the organization?

1 Answer
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