Tech Support Engineer Interview Questions | Glassdoor

Tech Support Engineer Interview Questions

22

Tech support engineer interview questions shared by candidates

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How do you respond to an angry customer?

2 Answers

Respond in a calm fashion, express that you understand their frustration. take the pertininent information down, and inform them that you will speak to your manager regarding this.

and you don't care

very detailed Internet protocol level questions

1 Answer

I was asked to recall some event in my life where I had to use problem-solving skills to figure something out.

1 Answer

Question like do you have any experience on fixing computer or laptop. No specific on how or what issue.

1 Answer

What are your strengths and weaknesses? What is your favorite class in school? How did you handle a difficult customer?

General knowledge of google apps questions. About the product and the company.

Previous work experience

1 Answer
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