Technical support engineer Interview Questions | Glassdoor

Technical support engineer Interview Questions

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Whats the difference between an API and a SDK

1 Answer

API = application program interface, it is a logical group of functions which can be accessed using specified syntax for operations, inputs, outputs and types. SDK = collection of related API used to develop software packages

You work on 60th floor of 100 story building. You walk into your office and find a bomb sitting on your desk. It reads 90 seconds and is counting down. What do you do?

5 Answers

They will ask you to explain how to put together a PC, and what you know about DNS and basic webhosting. They just want to see if you can do the very basics.

4 Answers

What is the source IP of an end user node requesting a DHCP packet. What are the 4 types of DHCP packets.

4 Answers

Tell me about what happens when you plug in a ethernet cable into a computer

4 Answers

They asked a lot of questions about patterns and math questions. You are not allowed to use a calculator and only have a few seconds for each question if you want to attempt to pass all 50.

4 Answers

what happens exactly when traceroute command is issued?

2 Answers

Do you know what a computer is?

3 Answers

When can you make a phone call?

2 Answers

Nothing difficult or unexpected -- gloves are off and everything is fair game during an interview, for this type of position, when the qualifications and experience required are so diverse. However, I do not like the improv approach to troubleshooting questions during and interview. If the problem written down and is not subject to change on the fly, because it is developing as the interviewee is asking questions, it may be a good tool for assessing a candidates competency.

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