Aaron's Reviews | Glassdoor

Aaron's Reviews

Updated June 4, 2018
1,058 reviews

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2.9
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Aaron's CEO John Robinson
John Robinson
280 Ratings

1,058 Employee Reviews

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Pros
Cons
  • "Work life balance, always changing" (in 55 reviews)

  • "Working in the Accounts department requires long hours but you are made aware of that up front" (in 140 reviews)

More Pros and Cons

  1. Featured Review

    "Customer Accounts Advisor / Manager Trainee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager Trainee in Independence, MO
    Current Employee - Assistant Manager Trainee in Independence, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aaron's full-time (More than a year)

    Pros

    Guaranteed 5 hours overtime weekly, nice sales incentives, small but obtainable bonuses, knowledgeable and patient managers, nice work environment.

    Cons

    Just moving stuff. I'm a desk jockey by nature so moving furniture isn't always my favorite lol. In my position it is not frequent so I don't mind too much.

    Advice to Management

    Tell others your story! No company is perfect but I like to think that you are a bit above most in quality


  2. "Quality Assurance Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Assurance Analyst in Atlanta, GA
    Current Employee - Quality Assurance Analyst in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aaron's full-time (Less than a year)

    Pros

    Great Hours, Good Pay, Nice People, Great Benefits

    Cons

    None so far I really like this job

  3. "Customer accounts manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Decent schedule for retail sundays off usually half days on saturday

    Cons

    Tough job in general anything with collections is typically rough.


  4. Helpful (1)

    "I Love Aaron's culture, bit the management is making me feel inclined to leave."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Chalmette, LA
    Current Employee - Sales Manager in Chalmette, LA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Aaron's full-time (More than a year)

    Pros

    Great courses for learning sales, good healthcare benefits, employee discount, open opportunities, growth potential. Commission possibilities.

    Cons

    Poor management, unpaid maternity leave, favoritism, the position I'm in has the most responsibility in the company, if you aren't growing in customers, you get less hours.

    Advice to Management

    Be open yo everybody, keep your profession and personal life separate, stop showing favoritism, develop your emplyees.


  5. Helpful (2)

    "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in North Charleston, SC
    Former Employee - General Manager in North Charleston, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Aaron's full-time (More than a year)

    Pros

    Good pay and bonuses are fairly easy to obtain. Family based business.

    Cons

    No work/life balance, working 55-70 hours per week. Expensive health insurance.

    Advice to Management

    Don't make your stores that have the lowest collections percentage in the company, work until 9pm each night. Reward them for doing well!


  6. Helpful (1)

    "Customer service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aaron's full-time (More than 3 years)

    Pros

    Great company with full benefits.

    Cons

    No room for growth unless someone quits. Pay is not competitive and raises are around 15 cent a year if your lucky. Commission requires you hit a goal even though you earn that money. Also they are constantly implementing new policies that you can't keep track.

    Advice to Management

    Up the pay.


  7. "Customer Accounts Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aaron's full-time

    Pros

    Very Good work environment

    Cons

    The pay isn’t all that great

  8. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Aaron's full-time

    Pros

    Decent pay for someone with no college degree.

    Cons

    Long hours and can be stressful most of the time


  9. "Sales and lease manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales and Leasing Manager in Cumberland, MD
    Current Employee - Sales and Leasing Manager in Cumberland, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aaron's full-time (More than a year)

    Pros

    Mu customers were great and the team I worked with were considered family.

    Cons

    Working 60 hours a week and no benefits

    Advice to Management

    Could use a little bit more organization


  10. Helpful (1)

    "General manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Baton Rouge, LA
    Former Employee - General Manager in Baton Rouge, LA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Aaron's full-time (More than 5 years)

    Pros

    Benefits and pay are excellent

    Cons

    Too many hours, absolutely no family time. You have to trade for family for this job in order to succeed. There isn't a genuine concern for employees or even customers.

    Advice to Management

    Listen to your store level staff. Your profit as a whole has been on a constant decline for the last few years. Do something different. Listen to those on the front line instead of constantly replacing your upper executives.


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