Aaron's Reviews | Glassdoor

Aaron's Reviews

Updated November 14, 2018
1,118 reviews

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2.8
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Aaron's CEO John Robinson
John Robinson
304 Ratings

1,118 Employee Reviews

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Pros
Cons
  • "Work life balance sucks sometimes" (in 58 reviews)

  • "Working in the Accounts department requires long hours but you are made aware of that up front" (in 146 reviews)

More Pros and Cons

  1. Featured Review

    "Customer Accounts Advisor / Manager Trainee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager Trainee in Independence, MO
    Current Employee - Assistant Manager Trainee in Independence, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aaron's full-time (More than a year)

    Pros

    Guaranteed 5 hours overtime weekly, nice sales incentives, small but obtainable bonuses, knowledgeable and patient managers, nice work environment.

    Cons

    Just moving stuff. I'm a desk jockey by nature so moving furniture isn't always my favorite lol. In my position it is not frequent so I don't mind too much.

    Advice to Management

    Tell others your story! No company is perfect but I like to think that you are a bit above most in quality


  2. "Sales and lease manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales and Leasing Manager in Cumberland, MD
    Current Employee - Sales and Leasing Manager in Cumberland, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aaron's full-time (More than a year)

    Pros

    Mu customers were great and the team I worked with were considered family.

    Cons

    Working 60 hours a week and no benefits

    Advice to Management

    Could use a little bit more organization

  3. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Huntsville, TX
    Current Employee - Sales Manager in Huntsville, TX
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Aaron's full-time (Less than a year)

    Pros

    You can continue to develop training. They have a diverse training program.

    Cons

    Terrible Work-Life Balance. Weird hour splits make it hard to do anything outside of work

    Advice to Management

    Bonuses should be based on more than just NCD's


  4. "Very good company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Very good benefit and pay

    Cons

    Actually not flexible at all


  5. "Customer Accounts Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Account Manager in Vidalia, LA
    Current Employee - Customer Account Manager in Vidalia, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aaron's full-time (More than a year)

    Pros

    45 hours guaranteed with nice 401k and insurance.

    Nice environment and co-workers

    Sales incentive and bonus opportunities (in one year I've gotten my bonus 7 times).

    Combination of desk work and heavy lifting. Lost 50 pounds since starting.

    You will make friends with some of your customers you see every month.

    Cons

    Gross environment sometimes. People we have to return merchandise from are not living well.

    If others in your store are not doing there job properly you have to step in and help, hindering your own work and chance at monthly bonus.

    Sometimes you have to play hard ball and return things from people that they need. The company has a fairly lax process on getting people to pay unless they are a new customer. I try to help everyone I can if I can keep in touch with them, but sometimes you have to make hard choices.

    Advice to Management

    This company seems to want to have its cake and eat it to. They are constantly pushing out 0/5/10 dollar down deals that only get people a half a month before they have to pay, and then give them no lee way if they are new customers.


  6. "Store Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Aaron's full-time

    Pros

    Willing to innovate
    Competitive pay
    Decent benefits

    Cons

    Ego driven leadership
    Poor change management skills among most leaders


  7. "Sales Representative and Product Technician"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aaron's full-time (More than a year)

    Pros

    Coworkers were generally nice and supportive and there was a sense of camaraderie, fellowship, and a team dynamic. On-site management usually very supportive and friendly but varied by location.

    Cons

    PT days can be very long with little to no breaks.
    Upper management places very high emphasis on cold calls and occasionally very unreasonable goals and deadlines

    Advice to Management

    Understand that there are some customers who can be convinced to buy something, but there are others, many of which, that do not want to make any purchases, especially when cold called.

  8. Helpful (1)

    "Unfair Treatment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Charlotte, NC
    Former Employee - General Manager in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Aaron's full-time (More than a year)

    Pros

    Pay was good, as was the bonus structure. Learned alot about collections.

    Cons

    Required to work until 9pm, even when you're performing well above and beyond what is asked of you.

    Advice to Management

    Don't punish everyone for the shortcomings of others.


  9. "Full of Changes an Excitement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CCR in Layton, UT
    Current Employee - CCR in Layton, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Aaron's full-time (Less than a year)

    Pros

    The difference in conversation with customers

    Cons

    The difference challenge you face everyday

    Advice to Management

    Communicates Plays A Great Deal on The Job


  10. "It’s the same stuff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Evanston, WY
    Current Employee - Delivery Driver in Evanston, WY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aaron's full-time (Less than a year)

    Pros

    Always know what your days are gonna look like

    Cons

    We have a lot of down time.... not really bad though we keep ourselves busy cleaning and repairing product


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