Aaron's Reviews | Glassdoor

Aaron's Reviews

Updated April 25, 2017
881 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Aaron's CEO John Robinson
John Robinson
188 Ratings

881 Employee Reviews

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More Pros and Cons

  1. "Facility manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Facility Manager in Atlanta, GA
    Current Employee - Facility Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aaron's full-time (Less than a year)

    Pros

    Family oriented, flexible, benefits, company events. It's a great place to work. I would recommend open positions to those seeking other opportunities.

    Cons

    Can't think of any at the moment. This company has a great CEO who understands life situations happen. I think it's going to be a good company for me to advance at.

    Advice to Management

    Keep being supportive and flexible with your employees.


  2. "Good not great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Technician in Philadelphia, PA
    Current Employee - Product Technician in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Aaron's full-time (More than a year)

    Pros

    Good hours and room to learn

    Cons

    No pay increase for awhile

    Advice to Management

    Learn to respect your employees especially the one's who give everything


  3. "Hmmm"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Van Wert, OH
    Current Employee - Customer Service Representative in Van Wert, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Aaron's full-time (More than a year)

    Pros

    Good Benefits/ PTO
    Unlimited bonus opportunity

    Cons

    Low pay
    Management has their heads up their rears

    Advice to Management

    Get your heads out of your rears. If your going to raise the standard hiring wage, raise all of your employees accordingly.


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  5. "Sales manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Positive Outlook

    I have been working at Aaron's full-time (More than a year)

    Pros

    Full-time job, with benefits and overtime gours included to schedule. Paid off major holidays

    Cons

    Hours are from open to close.


  6. Helpful (1)

    "Great company to work for if you are driven and have strong work ethic."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Austin, TX
    Current Employee - General Manager in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Aaron's full-time (More than 3 years)

    Pros

    Great bonuses, off major Holidays and Sundays. If you are going to work RTO Aaron's is by far the best.

    Cons

    No work life balance. Expect to work anywhere from 45 to 85 hours a week. On average you will most likely work 50 hours depending on business.


  7. "Customer Accounts Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kennett, MO
    Current Employee - Anonymous Employee in Kennett, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aaron's full-time (More than 3 years)

    Pros

    Great regional manager that I work for.

    Cons

    Have to keep a positive mentality each day.


  8. "Good Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Jackson, MS
    Former Employee - Sales in Jackson, MS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Aaron's full-time (Less than a year)

    Pros

    Great learning experience. Managers were very helpful in training.

    Cons

    Store closed, but was offered another position within the company

    Advice to Management

    Keep a more open line of communication


  9. "Audit Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Audit Analyst in Atlanta, GA
    Current Employee - Audit Analyst in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Aaron's full-time (Less than a year)

    Pros

    Very stable and secure, the job keeps you busy.

    Cons

    Not a lot of rome for promotion


  10. "Burned out by this dead-end business."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Atlanta, GA
    Current Employee - Sales Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Aaron's full-time (More than 3 years)

    Pros

    Steady Hours, paid vacations, at least 6 paid holidays per year, 401k, and health insurance. Also opportunities for bonuses, and commission.

    Cons

    Long hours...You honestly feel as if you live there. Work every Saturday unless you ask for that day off in a few weeks advance. If you want commission, you have to sign up at MINIMUM 60 new customers each month. It's the same across the board whether you work in a consistently busy store or one that always has low foot traffic. My particular position is three jobs in one...and my store has been short handed for almost a year...I'm just expected to do the work of three people. Aaron's pays the marketing team way more than me, but I am still expected to use my personal vehicle to drive around town (on the clock but they aren't paying for mileage) and take flyers to other businesses to try and get more customers. They also expect you to make sales calls to try to get previous paid-out customers to come back...you can call 100 people and 3 might say "maybe" but they've yet to come in. This company targets low-income and low-educated people. People that want that fancy 4K tv, but instead of working to save for it, they come in when they have some spending money and make a one month payment and get it delivered within two days (or take it home), just to realize a month later when they're a week past due, that they can't come up with this payment every month for a 12, 18, or 24 months. So they bring it back missing the remote (which isnt cheap to replace) or they demand you to come get it...then you pick it up and it's roach infested. Guess who has to clean it? And smell roaches? (Yeah...they have a distinct smell) and touch this nasty stuff? Me. I've had roaches crawl off of merchandise as I'm carrying it out of a customers home, onto my skin. Onto. My. Skin. For $11.11 an hour?

    Advice to Management

    Stop making it so easy for people to just up and return merchandise. It's hard to resell something when it smells like the dump even after you've rug doctored it 3 times. Allow the accounts department to speak to these delinquent account holders like they are adults who are STEALING. When you don't renew your lease agreement, you are committing theft. Hold them accountable instead of holding their hand and letting them lie about not having any money. Your slogan is "Own it"....you so desperately want us sales people to make the customer feel as if they own it...but then we beg them for a payment 30 days later. That is complete madness.


  11. "Decent enough job"

    Star Star Star Star Star
    Former Employee - Customer Service in Rock Hill, SC
    Former Employee - Customer Service in Rock Hill, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Aaron's full-time

    Pros

    Easy work... mindless- Basic entry level type work for what it is

    Cons

    Poor Management - Situation was not always pleasant to deal with...


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