Altisource Reviews | Glassdoor

Altisource Reviews

Updated September 19, 2018
1,017 reviews

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2.9
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Altisource CEO William B. Shepro
William B. Shepro
457 Ratings

1,017 Employee Reviews

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Pros
  • "Easy to maintain work life balance" (in 73 reviews)

  • "Work environment is good, cab facility for all shifts" (in 59 reviews)

Cons
  • "less work life balance, too many layoffs" (in 59 reviews)

  • "No job security at all, no matter how many years u worked with altisource, they just don't care" (in 36 reviews)

More Pros and Cons

  1. Helpful (4)

    "Current Employee - Corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Altisource full-time (More than a year)

    Pros

    Great place to drive your personal growth and career path. I have worked hard since I've been here (over a year now) and have had the pleasure of working alongside smart, inspiring and equally driven colleagues who have supported my workload and made it a fun environment to work hard/play hard in! Never found myself micro-managed - if you are willing to collaborate in this environment then you will find it rewarding, challenging and enjoyable. I have found it's important to be clear and vocal on personal stretch goals - and upper management are always responsive to such requests (in general the environment and working culture is very responsive to what you put into it).

    Cons

    None! I love the people that I work with, and I would encourage anyone considering working here to come and explore it for yourself.

    Advice to Management

    Keep up the open forums between upper management and all levels of the company - transparency wherever possible will keep this a great place to work!

    Altisource Response

    Feb 27, 2018 – VP of HR

    Thank you for your feedback. This is consistent with the company I experience every day and we strive to have for all employees.

    Bradford Wilkins
    Vice President, Human Resources... More


  2. "Work culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior UI Developer
    Current Employee - Senior UI Developer
    Doesn't Recommend
    Approves of CEO

    I have been working at Altisource full-time (More than a year)

    Pros

    flexible timings , free cab facciclity , WFH option

    Cons

    No vision for top management
    Lay off may happen anytime with out any reason

  3. "Flexible work environment; interesting work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Altisource full-time

    Pros

    Work from home options are available depending upon your role; free snacks

    Cons

    Company was not stable and layoffs were stressful.


  4. Helpful (2)

    "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Atlanta, GA
    Former Employee - Associate in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Altisource full-time (More than a year)

    Pros

    Loved the agents that I worked with.

    Cons

    Not enough time in a day to complete your work.

    Advice to Management

    Don't add work to overworked employees.


  5. Helpful (5)

    "Overworked and underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Altisource (More than 3 years)

    Pros

    The Industry and resources are exceptional. Coworkers made the day, week, years enjoyable.

    Cons

    Very overworked, and very under paid. No salary increases for 3 yrs, and the small bonuses were cut less by than half about 1yr ago. You spend all your personal time continuously studying for tests and Skillports with no incentives. Last manager , a micro manager and didn't consider, all the overtime hours put in.


  6. Helpful (1)

    "Lack of competence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Altisource full-time (More than a year)

    Pros

    Competitive pay, decent benefits, great coworkers.

    Cons

    There is zero transparency, direction, or motivation comings from the boys in Luxembourg. The motto "one altisource" might be the biggest oxymoron since every business unit acts very much independently and even worse, competes with each other in many cases.

    Advice to Management

    Move to the states, be more hands-on, and make sure senior leaders have a proper background for the job they're doing. I don't think a background in call centers gives you much of a strategic vision to run a brokerage. Additionally, if people quit or are let-go, replace them instead of assigning all their tasks to other employees. Whenever this happens, employees are not offered pay raises to reflect the increased work load. This shows a huge lack of respect for your employees, customers, and investors. Shepro seems like a smart guy, but it feels like he turns a blind eye to everything crumbling beneath him.


  7. Helpful (4)

    "RUN AWAY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Altisource full-time (More than a year)

    Pros

    Not much here.. really liked my coworkers.

    Cons

    Evil, condescending leadership at the highest levels. Commonplace to be verbally assaulted by VPs here. Active discrimination practices with use of Wonderlic and PI. No room for growth or advancement. Lower than market level pay. Long hours, guilt tripped if you leave the office before 6:30pm. Also guilt tripped if you took PTO.

    Advice to Management

    Shut down. The financial performance of this company is dismal anyway, no use prolonging the inevitable.

  8. Helpful (4)

    "Company lacks vision"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Altisource full-time

    Pros

    Tech stack is amazing and technical talent is at it's best

    Cons

    Senior leadership lacks vision and strategy


  9. Helpful (1)

    "Senior Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Altisource full-time (More than 3 years)

    Pros

    Delegated responsibility gave flexibility in doing the work

    Cons

    Low cost provider, sources work overseas when possible


  10. Helpful (6)

    "Don't Say We Didn't Warn You"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Altisource full-time

    Pros

    You used to be able to get free snacks at work.
    You used to be able to take paid time off.

    Cons

    Here's a great example of how management conducts itself.
    They laid off scads of staff who are being retained for a short period of time to complete projects. The next week, we receive a "motivational" email with a link to an article about what to do when you feel like complaining at work.
    This is the type of callous interaction you can expect.

    There is an underlying theme of male superiority. They only listen to their own kind, so if you need something done, you need to find a white man so that they can pretend they came up with it.

    Advice to Management

    Be more transparent with your staff, they are afraid. They're afraid of losing their jobs, they're afraid of being yelled at, they're afraid of being publicly shamed in front of their peers. This happens every day, and there's no excuse for you to not realize this is happening. You created this environment.


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