Altisource Reviews | Glassdoor

Altisource Reviews

Updated July 28, 2017
792 reviews

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2.9
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Altisource CEO William B. Shepro
William B. Shepro
347 Ratings

792 Employee Reviews

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Pros
  • Easy to maintain work life balance (in 60 reviews)

  • The company provides a great work environment and I really enjoy working with my co-workers (in 48 reviews)

Cons
  • No work life balance (Flexibility is a curse in disguise) (in 48 reviews)

  • Anytime Firing, No Work Life Balance, (in 23 reviews)

More Pros and Cons

  1. Helpful (2)

    "Principal Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Software Engineer in Boston, MA
    Former Employee - Principal Software Engineer in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Altisource full-time (More than a year)

    Pros

    There was a Vision for investing in technology,
    opportunity to learn new things and can work latest and greatest of the technologies.

    Cons

    Always some financial pressure and lay-offs as the major revenue come from only one of the customer.
    Less customer/clients for many of the divisions
    Too much diversification, Jack of all trades in real estate domain but not perfect any area, eg: Hubzu, Owners.com, mortgage builder, Pointillist, Lenders One etc....


  2. "Software Engg."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Altisource full-time

    Pros

    Good work life balance overall.

    Cons

    No learning in the company.

    Advice to Management

    be active and help your employes

  3. Helpful (1)

    "Manager, Construction Field Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Altisource full-time (Less than a year)

    Pros

    Flexibility , great team, work out of house, great technology . Best job I ever had! Better than a public agency gig

    Cons

    Not the highest pay rate but decent. Layoff restructuring frequent with lack of communication and sudden

    Advice to Management

    Give people a heads up before you go on a mass layoff to plan for their family


  4. Helpful (6)

    "Regulatory mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Boston, MA
    Former Employee - Director in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Altisource full-time (More than a year)

    Pros

    Good work life balance, reasonable pay

    Cons

    The company is going through a lot of downsizing across all levels. The CSO, COO, CTO and many other executives had to depart in the past few months. The headquarters are in Luxembourg and most of the operations are in India. There are some locations in the US with the largest offices in Boston, Atlanta and Los Angeles. There is a huge disconnect between the various locations, both in direction and culture.

    The company spun out of Ocwen in 2009 aspiring to be technology company. The founder of the company William C. Erbey was forced to quit in 2015 and the journey has been downhill from there. William C. Erbey was a visionary in the industry and his absence is what is damaging the company.

    The current management is very inexperienced. Most of the executives and VPs and SVPS were low or middle level managers in their jobs prior to Altisource. They tried hiring senior level leadership during the last 2 years but most of them have been frustrated by the regulatory troubles of the company.

    They have acquired a lot of small firms in the recent past trying to get a foothold in the industry. The revenues from the acquisitions are not enough to account for loss of Ocwen revenue.

    Attrition of talent is a major problem as capable technical staff keep leaving or are let go. Most of the development work is outsourced to India. The engineering teams in Bangalore are mediocre at best. There is not even a single IIT graduate in the technology teams.

    The environment is very demoralizing after several rounds of layoffs, The outlook is also very negative. Senior leadership in Boston openly speculate about the viability of the company given the predicament of their biggest customer Ocwen.
    Ocwen and Altisource have a lot of common ownership and are very closely held stocks. It is hard to understand why the leaders would talk so lowly about their biggest customer.

    Advice to Management

    More of an advice to the board. The company needs new executive leadership.


  5. Helpful (1)

    "Great Company depending on what you value..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I worked at Altisource full-time (Less than a year)

    Pros

    Benefits, great people, lots of opportunity to learn

    Cons

    TERRIBLE communication between departments, TOO MUCH TURNOVER, typical corporate atmosphere

    Advice to Management

    Invest more into the people you already have on your team, make room and PLANS for their growth rather than focusing on always being ready to replace people because they are "not a good fit", upper level management needs to be more connected to the ground level work being done


  6. Helpful (2)

    "Lots of learning Scope"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Altisource full-time (More than 3 years)

    Pros

    you will be given multiple opportunities to prove yourself. Great minds and always there to help when in need. CTO has open door policy and he is always there to help you.

    Cons

    Sometimes crazy deadlines that can be easily met.

    Advice to Management

    Invest more on training employees.

    Altisource Response

    Jul 8, 2017 – VP of HR

    Thanks for your feedback. We have just hired a new Director of Learning and Development and are continuing to invest in new strategies to provide additional training and growth opportunities... More


  7. Helpful (1)

    "decent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Altisource full-time

    Pros

    the hours were flexible and the pay was decent

    Cons

    management was not great, alot of the technical people were abroad

  8. Helpful (1)

    "Good pay, good tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Altisource full-time (More than a year)

    Pros

    They pay well, in return of good technical expertise. The Boston team is very friendly and knowledgeable. You can learn a lot. Work hours are flexible as long as you get the work done.

    Cons

    The business goals are not so clear and keep getting updated quickly. The offshore-onshore model is different.

    Advice to Management

    Spend more time connecting with employees.

    Altisource Response

    Jul 8, 2017 – VP of HR

    Thanks for your feedback. We are always opportunities to connect the business goals across the enterprise. So many exciting new things happening.

    Bradford Wilkins
    Vice President, Human... More


  9. Helpful (2)

    "It's just okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Post Closer
    Current Employee - Post Closer
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Altisource full-time (Less than a year)

    Pros

    The people on the bottom of the totem pole are the most knowledgeable in the company.

    Cons

    Middle management sometimes does not know how to do the job. Executives do not stand by their employees. Offshore counterparts makes the work frustrating and overly complex process.


  10. Helpful (84)

    "Fast growing, Evolving, Global Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Altisource has many new divisions and leaders and is really making an impact as we evolve into a Real Estate Solutions Company. If you ever desired to get involved with entrepreneurs who have the chance to build something, Altisource is the place. Our newly launched website more accurately reflects all the different offerings, so check us out! Altisource will continue to evolve and be an industry leader.

    Cons

    Growing pains are always felt, but I feel it has been well worth it! Building does take hard work, but the payoffs are starting to materialize!

    Advice to Management

    My challenge to leadership is to continue to improve communication with the Business Units and teams. Rally cries from the top tend to motivate and encourage those in the trenches.

    Altisource Response

    Aug 31, 2016

    We are glad you're enjoying the ride as much as we are. Indeed, a growing company is always evolving - making mistakes and making improvements. Empowerment to innovate and iterate are critical to... More


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