Not much pressure, no growth opportunity, limited income, income is much less than told - Loan Officer Capital One Employee Review

1.0
Jul 26, 2011
Recommend
CEO approval
Business Outlook

Pros

Benefits are good at Capital One - both health benefit and also 401K - otherwise, nothing special about the company.

Cons

I am really disappointed that Capital One is not what it could have been. There are no opportunities for growth and the average sales rep has very below average production - with no help from management or senior management. Operations is also very poorly managed and frankly, it's pretty difficult to get a loan through closing in a timely manner or sometimes to close t all.

Explore other reviews about Capital One

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Note- last year there was 2018, would not allow that option. Employee engagement always high priority.

Cons

Note- last year there was 2018, would not allow that option. Highly focused on sales vs service.

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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