Good place to work overall. - Branch Manager Capital One Employee Review

4.0
Oct 9, 2011
Recommend
CEO approval
Business Outlook

Pros

Good environment from peer perspective - overall positive environment. Larger company provides a fair amount of internal opportunities to progress within an organization as opposed to outside.

Cons

Somewhat top heavy in management and not connected to the field - relies too much on analysis and marketing without validation of either numbers or results. Tends to be somewhat of an incestuous business with little opportunity to change old habits.

Explore other reviews about Capital One

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, supportive leadership, and meaningful creative work with opportunities to learn and grow.

Cons

There can be a learning curve due to the size of the organization and the number of internal tools and processes.

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

1
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