For the first time I am able to say I love my job! - Lead User Experience Designer Capital One Employee Review

5.0
Oct 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Capital One has invested greatly in the working environment with the new offices in the White Collar Factory right on Old Street roundabout. This provides a fantastic working environment both inside and outside the office. The culture is great and not like other banks. Flexible working is available and well utilised by the team. The organisation is investing in design and the mission to change banking for good is evident and clearly present. The work is challenging and innovative which makes coming to work exciting and highly rewarding.

Cons

The disconnect between the Nottingham and London office can be a little frustrating. However the way technology is adopted in the business its made less painful. The interview process was a bit daunting but its clear that it works to create a great overall team. Salary, whilst competitive is on the low side but to be fair the other benefits and opportunity for progression are up for grabs.

Explore other reviews about Capital One

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, supportive leadership, and meaningful creative work with opportunities to learn and grow.

Cons

There can be a learning curve due to the size of the organization and the number of internal tools and processes.

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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