Overall a good place but a roller coaster ride - Senior Manager Capital One Employee Review

3.0
Aug 16, 2010
Recommend
CEO approval
Business Outlook

Pros

1) Good pay and benefits 2) Good vacation/time off 3) Good flex time and work/life balance 4) Beautiful campus with basketball, gym, tennis and walking trails 5) Richmond has low cost of living PLUS great schools and very little commute time

Cons

- terrible performance management system - most people leave because of this- - high stress and competative environment - got to watch your back - tons of bueracracy and unnecessary process especially in IT - If you lose your job there is nothing else in Richmond and you have to move to DC or other big metros - Management is cutting pay and benefits - no raises in past 3 years, 401K cut down, training slashed, and hundreds of jobs gone offshore. You make one mistake and you are out, labelled as a "poor performer".

Explore other reviews about Capital One

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work, 10/10

Cons

none to think of, amazing!

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

2
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