Nepotism, toxicity & poor policies - Anonymous employee Capital One Employee Review

I have never seen a company with a less inspiring set of leaders who think they are communicating a compelling vision, but in fact create confusion. All from the “strategy analyst” background, this leadership team do not appreciate diversity of thought or strategic minds. There is a clear culture of nepotism. Strange inside cliques have formed in various teams and at various levels creating toxic and damaging environment for anyone outside of these groups. The antiquated ways of thinking and doing things will damage your career if you ever want to leave capital one. Micromanagement in the preferred style of leadership. Performance management cripples the organisation and many teams with leaders with low integrity will stretch truths or outright lie to inflate their teams’ performance at the expense of genuine high performers. HR push bell curve for bonus which is fine, but they now also use that to implement PIPs and exit plans which is ethically questionable. When you share honest feedback on associate surveys you are reminded it makes everyone look bad. Worst of all, for an organisation that serves a highly vulnerable audience, barely even lip service is paid to caring for customers. All in all, avoid at all costs.