Its but good. We'll see how the Aetna merger shakes things up. - Sales Manager Humana Employee Review

4.0
Sep 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Great pay and 401k. Good caring people. Truly wanting to change the way we deliver quality outcomes in people's lives.

Cons

Too many moving pieces and no direct guidance on how to solve issues. Passing the buck. Promotions scarce. Incompetent leaders in many areas with little to no education. People pleasers. Customer service is a joke. Too compliant driven which handicaps anyone from actually doing a good job by customers. No accountability for poor performance in senior products operations. Sales always delivers, yet we are always underperforming on p and l which further hinders sales.

Explore other reviews about Humana

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good leadership, great associates

Cons

I dont have any at this time

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is excelent. Culture is friendly, and professional

Cons

Managment can not get out of thier own way. So much waiste. The only reason the firm does so well is that its competition is as bad as they are.

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