Fuze Reviews | Glassdoor

Fuze Reviews

Updated September 17, 2018
249 reviews

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4.3
StarStarStarStarStar
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Fuze CEO Colin Doherty
Colin Doherty
51 Ratings

249 Employee Reviews

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Pros
  • "Work/life balance is a real thing" (in 11 reviews)

  • "Free lunch Fridays and Pizza Thursdays" (in 20 reviews)

Cons
  • "The work life balance can be off though, people work a lot and you've gotta find the time to get it done" (in 6 reviews)

  • "This is a blame game company, no one takes responsibility for their actions and senior management doesn't do anything to support the staff" (in 8 reviews)

More Pros and Cons

  1. "An amazing workplace, great benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Escalation Engineer
    Current Employee - Escalation Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time (More than a year)

    Pros

    A truly enjoyable atmosphere, either working remotely and interacting over our platform or in the office.

    Company events, stocked kitchen and frequent catering.

    An amazing management team, promotions from within the company are frequent.

    Cons

    There are no cons to working here.

    Advice to Management

    Keep doing what you're doing, it works!


  2. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Fuze full-time (More than a year)

    Pros

    Great Flexibility and friendly employees

    Cons

    Lack of strategy overall goals

    Advice to Management

    Determine priorities to success and drive towards it

  3. Helpful (2)

    "Support Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Boston, MA
    Current Employee - Technical Support Engineer in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time (Less than a year)

    Pros

    Great place to work
    nice work culture & values

    Cons

    nothing really negative just sometime get really busy


  4. Helpful (1)

    "Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Fuze full-time (More than 3 years)

    Pros

    Great CEO he definitely has a vision for the company and I think will some day get the company to an IPO. Flexible work schedule, beer and wine Thursdays, commuter reimbursement. Some departments work really hard for the company.

    Cons

    The benefits are terrible and don't look to be getting any better. The communication between departments is horrible and has been like that for 12 years. This is a blame game company, no one takes responsibility for their actions and senior management doesn't do anything to support the staff.

    Advice to Management

    Start to value the employees that work hard to move the company into the future. The staff is leaving and it is because departments don't get recognized for their work. Additionally, there are members of the staff who are above everyone else including the executives, doesn't work when you are trying to be collaborative. This company is two steps forward and three steps back, always.


  5. "Senior manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time (More than a year)

    Pros

    Great people, collaborative place to work! Strong leadership! A global company with excellent international integration~

    Cons

    Can't really think of any at this time.

    Advice to Management

    Stay on this path - you are doing great!


  6. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Boston, MA
    Current Employee - Director in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time

    Pros

    Great culture––an environment where I feel empowered and where the leadership and my colleagues are incredibly collaborative and smart.

    Cons

    I can't think of any cons.


  7. "Great company and product"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time (More than 5 years)

    Pros

    Great product with a huge market.
    Really good management, very transparent
    Good work/life balance with the option to WFH

    Cons

    No 401(k) match and medical benefits in CA

  8. Helpful (1)

    "Strong Momentum + Outanding Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time (More than a year)

    Pros

    Excellent product, highly collaborative culture, large market opportunity. Fuze is taking on Microsoft and Cisco -- and winning big deals around the world. Strong leadership team that brings lots of experience and maturity. This is a great place to work and build a career. People here at Fuze are very responsive, helpful, smart and fun to work with.

    Cons

    Benefits are good (not great); some agile, smaller competitors (like Slack and Zoom) are a threat.

    Advice to Management

    Continue to scale the business; invest in manager training; remain innovative and disruptive against a backdrop of slow-moving giant market leaders (like Microsoft, Cisco and Avaya).


  9. "Great opportunity at high-growth company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Boston, MA
    Current Employee - Marketing in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time (More than 3 years)

    Pros

    Great experience for those starting their career since you have an opportunity to work on several, cross-functional projects. The executive team takes feedback from the frontlines seriously and has put in many great improvements throughout the past 12 months including more communication and transparency. They also rolled out a new women's network to connect people across the company and champion leadership, growth, and development opportunities.

    Cons

    Some areas of the company still need catching up but overall we are making progress.

    Advice to Management

    Keep focusing on the long term goals!


  10. "Good Company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fuze full-time

    Pros

    Career growth, salary, interesting product

    Cons

    Lots of management turnover


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