Fuze Reviews

Pros

Being in sales, my review has that slant.
- Awesome market potential. $30 Billion addressable market with low penetration by top players
- Product with major competitive differentiation
- Strong sales culture. Value based sales program that differentiates from low-quality competition.
- Incoming senior leadership (CEO, CFO, Legal, HR, CIO, etc) are great leaders and have company poised for an IPO
- Opportunities for promotion with consistent performance. Some people have been promoted twice in 2.5-3 years. Great work is rewarded with great compensation and future opportunities
- With a growing company, many options for jobs outside of the one hired to perform.
- Flexible work locations

Advice to Management

Follow Colin's lead. He knows what he is doing.
Always enable the sales team but not to the detriment of other departments.
Open more Fuze offices in major cities with local sales and implementation teams.

Pros

- Fast-growth ... which means tons of career opportunity for Fuzers
- Open, collaborative and transparent culture
- I feel that the leadership team is invested in developing people -- training, regular performance reviews, compensation discussions, company-wide updates, etc.
- I love what we do -- bringing modern communications to our customers via the cloud.
- It's a fun place to work, especially in our cool new Copley Sq offices
- Incredibly large market, dominated by slow-moving dinosaurs like Cisco, Avaya and Microsoft. We are seen as the innovative disruptor in the marketplace.
- Talented and experienced exec team. I am especially impressed by the Brians -- CFO and CMO, and CEO Colin. This is a welcome change from the previous regime of crazy, angry people who were all fired for burning through too much money and bad/dishonest behavior.

Advice to Management

- Continue to invest in product innovation. This is a very fast-moving category. We must stay ahead and continue to lead the market.
- We really need to rebuild the sales org as soon as possible. I'm excited that we have a new sales leader. But we need more sales capacity to continue our growth.
- Customer care and support need more attention. We have tons of happy customers, but we need to do a better job of working with them to get problems resolved quickly.

Pros

Sharp people, resources, and decent product. Sales methodology when applied properly works well.

Advice to Management

Place increased focus on regional challenges and have an increased sense of urgency when it comes to getting leadership in place.

Pros

Great opportunity in a hot market
Fast growing company with plenty of room for growth
Management gets involved with the deals; not spreadsheet managers
Great coaching from management; if you are coachable and looking to be coached then this is the place for you.
Pay is great and quota is realistic...lots of reps hitting their numbers
Management is willing to go the extra mile to get deals done

Advice to Management

Continue to work toward the common goal(s) and continue with the development sessions.

Pros

Fast paced company positioned at the forefront of an inevitably emerging market. Relatively new upper management with goals of creating a sustainable situation that can handle current challenges at hand and achieve future growth. Countless opportunities for employees to gain real workplace experience on a daily basis. Truly great product which underlies my belief in this company.

Advice to Management

Learn from the lessons of the past and continue to strengthen back end processes that will be able to handle tomorrows challenges . More open collaboration and flow of information between departments (middle mgmt), every step in the process has the potential to have a positive or negative future impact on someone else down the line. Don't undervalue the talent and first hand Fuze experience of the current employees - make the effort to engage and listen to people to better understand what they are facing.

Pros

Great product, market outlook is strong. Has a wide variety of customers

Advice to Management

figure out a strategy and execute on that plan.

Pros

- Great group of people - very smart talented folks, but also a lot of fun to work with
- Fast pace environment - working with cutting edge technology, constantly pushing to make things more better
- Work-life balance - flex time off, work from anywhere policy, and no guilt in taking advantage of the policies
- New management teams seems really solid - they're open and transparent with monthly update meetings, very accessible to any employee, putting the right things in place for the future
- Awesome new hq in copley w/ nice perks - free snacks, lots of social events, etc.

Advice to Management

Keep doing what you're doing by being transparent and keeping a regular dialogue in place.

Pros

The company is growing rapidly. A very laid back environment.

Pros

A company where old and new employees want it to succeed and we all push towards the same objective, making our product better day after day and having our customers happy.

Pros

-Hard work and dedication = promotion and merit in this company
-Lots of learning opportunities if you're open to wearing multiple hats
-The people can be fun, great individuals, hard-working, and helpful
-Senior management, while mostly new, seems invested in bringing the company public and taking their roles seriously, establishing processes and guidelines that a company 10 years old should have had from the on-set

Advice to Management

Focus on streamlining the customers' turn up process through what Sales actually sells, to the services provisioned, and the hand off to Support.