Fuze Reviews | Glassdoor

Fuze Reviews

Updated December 15, 2017
223 reviews

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3.9
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Fuze CEO Colin Doherty
Colin Doherty
29 Ratings

223 Employee Reviews

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Pros
  • Work/life balance is a real thing (in 11 reviews)

  • Free lunch Fridays and Pizza Thursdays (in 20 reviews)

Cons
  • It's a company going through growing pains (in 7 reviews)

  • Since there was no one on the internal team to report this incident to, I just quit (in 7 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Amazing Company, Product, and People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time (More than 3 years)

    Pros

    Being in sales, my review has that slant.
    - Awesome market potential. $30 Billion addressable market with low penetration by top players
    - Product with major competitive differentiation
    - Strong sales culture. Value based sales program that differentiates from low-quality competition.
    - Incoming senior leadership (CEO, CFO, Legal, HR, CIO, etc) are great leaders and have company poised for an IPO
    - Opportunities for promotion with consistent performance. Some people have been promoted twice in 2.5-3 years. Great work is rewarded with great compensation and future opportunities
    - With a growing company, many options for jobs outside of the one hired to perform.
    - Flexible work locations

    Cons

    - With a fast growing company, there are sometimes speed bumps. Fuze has face a few of those and came out stronger each time Colin and team have remedied this situation.
    - I wish I came to Fuze months earlier.

    Advice to Management

    Follow Colin's lead. He knows what he is doing.
    Always enable the sales team but not to the detriment of other departments.
    Open more Fuze offices in major cities with local sales and implementation teams.


  2. "nice company for joining and growing up with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time (Less than a year)

    Pros

    energetic working environment and full of passions around.

    Cons

    Offices locate in the Mall, need control myself not spend all of my salary

  3. Helpful (1)

    "great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Boston, MA
    Current Employee - Sales in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time (More than a year)

    Pros

    great environment to work in
    outstanding company culture
    great leadership
    makes you feel like you are part of something
    provides an environment that offers career growth

    Cons

    past leadership changes led to some high turnover in the sales force, tho the new leadership seems to have that figured out

    Advice to Management

    keep doing what your doing!


  4. Helpful (1)

    "Fuze"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time

    Pros

    Great people to work with!

    Cons

    I have no cons about working here


  5. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great colleagues and Executive team.

    Cons

    Fast paced - not that this is always a bad thing.


  6. Helpful (1)

    "Hitting our stride"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Boston, MA
    Current Employee - Director in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time (More than a year)

    Pros

    Fuze has been a fast growing company in a fast growing market. While we went through some growing pains by growing a bit too fast, a new "grown up" management team has been brought in, and done a great job of putting better processes, metrics, culture, and controls in place. While we still feel like a startup, we've adopted best-practices across the organization to drive better alignment while maintaining flexibility and transparency.

    Cons

    It took a bit of time to patch some of the mistakes of the former regime, but Fuze is in a great position to crush it going into 2018.

    Advice to Management

    Keep doing what you're doing.


  7. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Boston, MA
    Current Employee - Director in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time (Less than a year)

    Pros

    Supportive team atmosphere, great morale, executives care about employees and building a atmosphere where people enjoy their work

    Cons

    Not much really for cons.

  8. Helpful (1)

    "Great Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time (More than a year)

    Pros

    The technology is maturing, in-line with the market opportunity. It's a pleasure to see the platform addressing so many customer needs and requirements

    Cons

    Post-sale Support remains a struggle. More investment required in Customer Success, as this is a challenge today.

    Advice to Management

    Keep listening, and the company will continue to grow from strength to strength


  9. Helpful (3)

    "Customer Success Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Boston, MA
    Current Employee - Customer Success Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze (More than a year)

    Pros

    - Jumpstart your career. Started as entry level sales rep 2 years ago before transitioning to another department.
    - Work/life balance is a real thing. There's a "work from anywhere" policy that allows employees to work remotely; some are 100% remote.
    - Excellent leadership changes in 2017. C-level /VPs are easy to get a hold of and work with. For a private company trying to go public, they are very transparent.
    - Fuze has a head start over competitors. Market has barely scratched surface of what's out there.
    - Headquarters is in Copley Square near both the Green and Orange line. Easy to get to, reimbursement for the subway/bus, walking distance to great restaurants & free beer/wine at the end of the week.

    Cons

    - Back-end technologies like the portal and billing tools need an upgrade.

    Advice to Management

    - Keep up the transparency. It is greatly appreciated.
    - Stay focused on Support and Product development/innovation - "if you build it, they will come."


  10. Helpful (3)

    "Solution Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Consultant in Reno, NV
    Current Employee - Solutions Consultant in Reno, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fuze full-time (Less than a year)

    Pros

    GREAT team, amazing manager, great technology, flexible work schedule, general enthusiasm for the future of the company, established company plenty of room for new starters to contribute to streamlining workflows and improving the overall customer experience.

    Cons

    None to mention at the moment!


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