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Fuze Reviews
Updated May 23, 2023
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Found 455 of over 465 reviews
73% Recommend to a Friend
72% Approve of CEO
Found 447 of over 465 reviews
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Recommend to a Friend
Approve of CEO
Brian Day
117 Ratings
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Top Review Highlights by Sentiment
Pros
- "Great people across the global who are willing to support each other no matter the time and effort required." (in 50 reviews)
Cons
- "management is awful at communicating a clear understanding of company direction and reasons for the direction." (in 15 reviews)
- "While Upper Management is open to conversations very little happens from the comments." (in 7 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Fuze and is not affected by filters.
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- Former Employee★★★★★
Fuze was a grearplace
Mar 18, 2022 - Senior Network Implementation EngineerRecommendCEO ApprovalBusiness OutlookPros
Fuze was very people focused
Cons
Fuze was bought out by 8x8
- Former Employee★★★★★
Great company with lots of job potential
May 1, 2023 - Enterprise Customer Success Manager in Boston, MARecommendCEO ApprovalBusiness OutlookPros
Transparent on expectations and growing company.
Cons
Financially not a high-profiting company.
- Former Employee, more than 8 years★★★★★
Good until it wasn't
Mar 21, 2023 - Senior Network Consultant in Fitzwilliam, NHRecommendCEO ApprovalBusiness OutlookPros
Great company culture Decent benefits Very flexible work from anywhere policy
Cons
Executive leadership was not as strong as it could have been.
- Former Employee★★★★★
Execs sold the company for scraps and took everything
Mar 13, 2023 - SalesRecommendCEO ApprovalBusiness OutlookPros
None come to mind unfortunately
Cons
Executives gave themselves massive bonuses and RSU grants while secretly diluting employee options to being worthless.
- Former Employee★★★★★
Pros
Good team to work with
Cons
Company was run into the ground
- Former Employee★★★★★
Pros
This was by far the worst company that I have ever had the displeasure of working for.
Cons
Tone deaf CEO incapable of speaking to an audience, let alone running a company anywhere other than the ground. Incapable and lazy management that was unwilling and unable to train and develop a net new team. Its almost as if they took their leadership courses at clown college, but I’m not even sure they’d get accepted there. Manager would call in from a different location every week while simultaneously ghosting on meetings or canceling them altogether. Manager would funnel all inbound leads to his favorite sales rep, regardless of territory, then lie to our face saying they were PGed by the rep - as if we weren’t watching the inbound lead queue like a hawk for the entirety of our employment. Company alienated their entire channel by failing to pay partners then couldn’t understand why no partners would do business with them. Leadership sold the business for pennies, pocketed millions, and left employees shares virtually worthless while simultaneously chanting “Rah rah were gonna go public!”. - yeah, there was never a single employee that believed this. I can walk away confidently saying that this place taught me absolutely nothing other than how to NOT run a team or a business.
Continue reading - Former Employee, more than 3 years★★★★★
We got nothing when the company sold.
Nov 1, 2022 - Technical Support EngineerRecommendCEO ApprovalBusiness OutlookPros
Met a lot of good people, learned about telephones and voip
Cons
company was valued at 1.5 billon a few years ago. company was so mismanaged that they went through three CEO's in a very short time. company was sold to 8x8 for 250 million, and all the employees stock turned into garbage, save management.
- Former Employee, more than 5 years★★★★★
Good career advancement opportunities
Oct 17, 2022 - Customer Support ManagerRecommendCEO ApprovalBusiness OutlookPros
Career advancement opportunities Good company culture
Cons
Hectic, chaotic and stressful. Leadership lacked vision and honesty around where the company was going
- Former Employee★★★★★
Pros
relaxed work from home policy
Cons
no 401k match at all
- Current Employee★★★★★
Pros
It was a good company while it lasted
Cons
None really come to mind
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Fuze Reviews FAQs
Fuze has an overall rating of 3.9 out of 5, based on over 465 reviews left anonymously by employees. 73% of employees would recommend working at Fuze to a friend and 55% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.
73% of Fuze employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Fuze 4.2 out of 5 for work life balance, 4.0 for culture and values and 3.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Fuze to be benefits, career development, culture and the cons to be compensation, senior leadership, management.
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