Fuze Reviews
Updated May 18, 2022
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Found 433 of over 449 reviews
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Top Review Highlights by Sentiment
Pros
- "Great people across the global who are willing to support each other no matter the time and effort required." (in 53 reviews)
Cons
- "management is awful at communicating a clear understanding of company direction and reasons for the direction." (in 15 reviews)
- "While Upper Management is open to conversations very little happens from the comments." (in 7 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Fuze and is not affected by filters.
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- Former Employee★★★★★
Pros
Fuze was very people focused
Cons
Fuze was bought out by 8x8
- Former Employee★★★★★
Pros
This was by far the worst company that I have ever had the displeasure of working for.
Cons
Tone deaf CEO incapable of speaking to an audience, let alone running a company anywhere other than the ground. Incapable and lazy management that was unwilling and unable to train and develop a net new team. Its almost as if they took their leadership courses at clown college, but I’m not even sure they’d get accepted there. Manager would call in from a different location every week while simultaneously ghosting on meetings or canceling them altogether. Manager would funnel all inbound leads to his favorite sales rep, regardless of territory, then lie to our face saying they were PGed by the rep - as if we weren’t watching the inbound lead queue like a hawk for the entirety of our employment. Company alienated their entire channel by failing to pay partners then couldn’t understand why no partners would do business with them. Leadership sold the business for pennies, pocketed millions, and left employees shares virtually worthless while simultaneously chanting “Rah rah were gonna go public!”. - yeah, there was never a single employee that believed this. I can walk away confidently saying that this place taught me absolutely nothing other than how to NOT run a team or a business.
Continue reading - Former Employee★★★★★
Pros
Product-market fit, large and fast-growing market, decent compensation
Cons
Internal politics/empire-building unduly impacted decision making
- Current Employee, less than 1 year★★★★★
Pros
I met a few incredible people
Cons
Where to start…I was sold a pipe dream to come here. Sacrificed a lot just to find out the business is in a terrible state. CEO couldn’t pull a word of honesty out if he tried and continued to beat around how much of an awful place the business was in. Promised a raise that was never received only for Fuze to be acquired by 8x8. Once that sale was final, the entire team kept saying “Welcome to the team” and “We are excited to work with”…then they lay everyone off. The entire Fuze executive team made good out of the acquisition while employee shares went to being worthless. When the going gets tough, Brian Day and the execs will bail. Beware of any other company Brian Day is heading up (although you might find it difficult to see him leading another company again anytime soon). I’d stay away from this business, save yourself. Poor communication and empty promises
Continue reading - Current Employee★★★★★
Pros
Great culture. Understanding management and great benefits
Cons
Recently taken over by 8x8 and going through changes
- Former Employee, more than 3 years★★★★★
Pros
Large total addressable market sales enablement and development
Cons
CEO Brian Day lied to everyone and ran the company into the ground
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Met a lot of awesome people there that I'm still friends with today
Cons
1. we literally went 6 months without paying partners 2. sales leaders drove an insanely restrictive process that didn't allow our prospects to "try & buy" which is literally how this industry buys 3. spent money like drunken sailors 4. product development road map was HORRIFIC 5. This telco world is VERY partner centric, fuze alienated all partners Harvard will someday write a business review about the rise and fall of the company
- Former Employee, less than 1 year★★★★★
Pros
Can work Remote FTO is a plus Sick day when needed Good location to work Good people to work with
Cons
Pay is not great Advancement requires status Snacks is always low Less Holidays then normal company Job security is not secure
- Former Employee★★★★★
Pros
Great company Great product Flexible work life
Cons
Poorly executed financially and never hooked up in the Partner space.
- Former Employee★★★★★
Pros
Great I’m all aspect. Grate benefits
Cons
Lack promoting within and raises.
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Fuze Reviews FAQs
Fuze has an overall rating of 3.9 out of 5, based on over 449 reviews left anonymously by employees. 74% of employees would recommend working at Fuze to a friend and 52% have a positive outlook for the business. This rating has decreased by -8% over the last 12 months.
74% of Fuze employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Fuze 4.2 out of 5 for work life balance, 4.0 for culture and values and 3.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Fuze to be benefits, career development, culture and the cons to be compensation, senior leadership, management.
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