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MICROS Systems

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MICROS Systems

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MICROS Systems Reviews

Updated May 13, 2022

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Found 312 of over 317 reviews

2.6
37%
Recommend to a Friend
63%
Approve of CEO
MICROS Systems President & CEO Peter A. Altabef
Peter A. Altabef
72 Ratings

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Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
Cons
  • "Recently 3 people left this department as a result of poor management.(in 40 reviews)
  • "Pay is low and increases can be hard to come by, although no company just gives away pay increases.(in 24 reviews)
  • "no training AT All(in 17 reviews)
  • "Salary is not competitive and the only way to get a rise is to get promoted.(in 11 reviews)
  • "The managers here understand that the schedule is ridiculous but all are too cowardly to raise the point with the CEO.(in 9 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Gender

This rating reflects the overall rating of MICROS Systems and is not affected by filters.

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  1. 5.0
    Former Employee

    Great company. Great work/home balance

    Nov 19, 2014 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Knowledgeable, caring management. Great work/home balance. Excellent pay and benefits

    Cons

    I really do not have any cons

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  2. 1.0
    Former Employee, more than 5 years

    Worst company I ever worked for

    Jan 13, 2022 - Customer Support Representative in Scottsdale, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Learned some genuine business skills. Made some long-term friends.

    Cons

    1. They kept the lights and AC turned off after 5 to save money. In AZ. They did this for the 7 years I worked for them. 2. You could not get promoted out of support the way the review program was set up. In order to get promoted, you had to have at least a 3.5 on your last review. How, here's the kicker. Your raise was tied to your review score. If you score a 3, you get a 3% raise, etc. Management told my boss he could not give more than a 3% raise, which means on my review, I got a 3. The review means nothing, its just tied to how much they are allowed to give out for raises. Remember, you can't get promoted unless you have at least a 3.5 on your last review.....which no one gets, because they're not going to spend the money on that. It was really, really messed up. And the reason I left. 3. Perpetually understaffed which made it impossible to give good customer service. Hold times for customers were usually 20-30 minutes. 4. No respect for a scheudle. They would schedule you to get off at 11pm only to come back at 6 AM. This happened all the time.

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  3. 3.0
    Former Employee, more than 3 years

    Criticism

    Oct 15, 2018 - Opera Support in Columbia, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The stability is really good the culture is great solid management

    Cons

    no raises for annual performance the more you increase you knowledge base the more work you receive not much room for professional growth

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  4. 2.0
    Former Employee

    Coordinator

    Aug 17, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    very casual and relaxed working environment

    Cons

    company got bought out unfortunately

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  5. 3.0
    Former Employee, more than 5 years

    Consultant

    Jun 13, 2018 - Consultant in Columbia, MD