MICROS Systems Reviews | Glassdoor

MICROS Systems Reviews

Updated July 3, 2017
301 reviews

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2.6
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MICROS Systems President & CEO Peter A. Altabef
Peter A. Altabef
67 Ratings

301 Employee Reviews

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Pros
  • work with great people who come from a hospitality background (in 11 reviews)

  • MICROS was a great place to work (in 10 reviews)

Cons
  • zero work-life balance, in particular fo shifted jobs (in 13 reviews)

  • NO training for new employees, unstructured work environment, unprofessional upper management, no incentives, low morale, no room for growth (in 12 reviews)

More Pros and Cons

  1. "Great Place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MICROS Systems full-time

    Pros

    very nice people to work with

    Cons

    Micros should've sold to Oracle

    Advice to Management

    none


  2. "Great job right out of college"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MICROS Systems full-time

    Pros

    MICROS has the best support team to set you up prior to being onsite to install and train. The management team was very insightful and helped motivate the team. Flexible with work at home to program the system, but also had office time to take care of customer issues.

    Cons

    There can be some very long days when you "go live." There's also a lot of travel with your own vehicle, so make sure you set some money aside for repairs, if necessary.

  3. Helpful (2)

    "Good entry level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at MICROS Systems full-time (More than 3 years)

    Pros

    Large enough to have opportunities but small enough to feel needed

    Cons

    Cliquish and management showed favoritism


  4. Helpful (3)

    "No structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Analyst in Columbia, MD
    Current Employee - Customer Support Analyst in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Unlimited sick time and free drinks.

    Cons

    NO training for new employees, unstructured work environment, unprofessional upper management, no incentives, low morale, no room for growth.

    Advice to Management

    Hire trainers for new employees, then please quit and let someone with real leadership skills run the customer support department.


  5. Helpful (1)

    "Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support in Columbia, MD
    Former Employee - Technical Support in Columbia, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at MICROS Systems (More than 5 years)

    Pros

    I worked for Micros for 8 years
    I liked it, good company, good start

    Cons

    outdated environment, many co workers do not care

    Advice to Management

    Upgrade work place


  6. Helpful (2)

    "MANAGER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Baltimore, MD
    Former Employee - General Manager in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at MICROS Systems (More than 10 years)

    Pros

    MICROS was a great place to work

    Cons

    Oracle bought MICROS and everything went down hill

    Advice to Management

    do not let oracle influence your business decisions


  7. "Retail POS-Software Development"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MICROS Systems full-time

    Pros

    Great Place To Start A Career

    Cons

    After a while, tasks become repetitive

  8. "Implementation Consultant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great people to work with, some challenging work to keep motivated, great clients/customers to work with

    Cons

    Management does not appreciate their employees, Managers have their favorites that get treated well while the rest are treated like crap, no work/life balance

    Advice to Management

    Treat all employees equally, give raises for good work, demote or fire for bad work, pay people for being on call support during non work hours, give bonuses to employees who truly deserve it


  9. Helpful (4)

    "Micros System Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Huntington Beach, CA
    Former Employee - Project Manager in Huntington Beach, CA
    Negative Outlook
    Disapproves of CEO

    I worked at MICROS Systems (More than 10 years)

    Pros

    Great products. MICROS had the best Point-of-Sale system in the market.
    Technical staff was top notch.
    Good company to work for.

    Cons

    No uniform structure from district office to district office.
    Focused more on sales.
    Lack of formal training for no sales staff

    Advice to Management

    Should have not sold company to Oracle.
    Customer satisfaction is low, and major account customers are leaving the product, and going to other vendors.


  10. Helpful (3)

    "Implementation Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Specialist in Denver, CO
    Former Employee - Implementation Specialist in Denver, CO

    Pros

    Not a lot of pros. Some good people work there.

    Cons

    Bad management, lots of turnover

    Advice to Management

    Better pay, allow some work from home.


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