MICROS Systems Reviews | Glassdoor

MICROS Systems Reviews

Updated February 15, 2017
295 reviews

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Full-time Part-time

2.4
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MICROS Systems President & CEO Peter A. Altabef
Peter A. Altabef
64 Ratings

295 Employee Reviews

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Pros
  • Great people to work with, some challenging work to keep motivated, great clients/customers to work with (in 11 reviews)

  • Lots of travel to top global hotel companies (in 6 reviews)

Cons
  • zero work-life balance, in particular fo shifted jobs (in 13 reviews)

  • NO training for new employees, unstructured work environment, unprofessional upper management, no incentives, low morale, no room for growth (in 12 reviews)

More Pros and Cons

  1. "Salary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support in Columbia, MD
    Former Employee - Technical Support in Columbia, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at MICROS Systems (More than 5 years)

    Pros

    I worked for Micros for 8 years
    I liked it, good company, good start

    Cons

    outdated environment, many co workers do not care

    Advice to Management

    Upgrade work place


  2. "No structure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Analyst in Columbia, MD
    Current Employee - Customer Support Analyst in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Unlimited sick time and free drinks.

    Cons

    NO training for new employees, unstructured work environment, unprofessional upper management, no incentives, low morale, no room for growth.

    Advice to Management

    Hire trainers for new employees, then please quit and let someone with real leadership skills run the customer support department.


  3. Helpful (2)

    "MANAGER"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Baltimore, MD
    Former Employee - General Manager in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at MICROS Systems (More than 10 years)

    Pros

    MICROS was a great place to work

    Cons

    Oracle bought MICROS and everything went down hill

    Advice to Management

    do not let oracle influence your business decisions


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  5. "Retail POS-Software Development"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MICROS Systems full-time

    Pros

    Great Place To Start A Career

    Cons

    After a while, tasks become repetitive


  6. "Implementation Consultant"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great people to work with, some challenging work to keep motivated, great clients/customers to work with

    Cons

    Management does not appreciate their employees, Managers have their favorites that get treated well while the rest are treated like crap, no work/life balance

    Advice to Management

    Treat all employees equally, give raises for good work, demote or fire for bad work, pay people for being on call support during non work hours, give bonuses to employees who truly deserve it


  7. Helpful (4)

    "Micros System Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Huntington Beach, CA
    Former Employee - Project Manager in Huntington Beach, CA
    Negative Outlook
    Disapproves of CEO

    I worked at MICROS Systems (More than 10 years)

    Pros

    Great products. MICROS had the best Point-of-Sale system in the market.
    Technical staff was top notch.
    Good company to work for.

    Cons

    No uniform structure from district office to district office.
    Focused more on sales.
    Lack of formal training for no sales staff

    Advice to Management

    Should have not sold company to Oracle.
    Customer satisfaction is low, and major account customers are leaving the product, and going to other vendors.


  8. Helpful (2)

    "Implementation Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Specialist in Denver, CO
    Former Employee - Implementation Specialist in Denver, CO

    Pros

    Not a lot of pros. Some good people work there.

    Cons

    Bad management, lots of turnover

    Advice to Management

    Better pay, allow some work from home.


  9. Helpful (1)

    "Overall not a bad company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Implementation Specialist in Columbia, MD
    Former Employee - Senior Implementation Specialist in Columbia, MD

    I worked at MICROS Systems (More than 5 years)

    Pros

    Working on-site, with very little interaction to the corporate office. Being able to keep airline miles and rental credits! Corporate AMEX. The benefits were really good. Shortly after I left, they were purchased by Oracle.

    Cons

    The Expense Reporting process was antiquated and time consuming. 12 day installs, sometimes back to back installs. Very little work/life balance.

    Advice to Management

    Value your employees and realize they are the face of the company and reward them equally. Provide more training to the struggling employees.


  10. Helpful (6)

    "micros hospitality"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbia, MD
    Current Employee - Anonymous Employee in Columbia, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at MICROS Systems full-time (More than 3 years)

    Pros

    Unlimited sick leave, decent benefits, some good co-wokers, flexible time, steady challenging work environment.

    Cons

    Low salary, Overworked and underappreciated.
    People are overloaded with works, tasks, and projects who worked hard to get them done per schedule will get more works to do where the people who aren't or who pretend to Do not get reprimanded at all so works aren't allocated to people fairly. Empty promise.
    Hard to get promoted now.
    Couple senior directors are horrible.
    no raise.
    bonus is out of the door.

    Advice to Management

    Hire enough people. Train them. Invest in their future. Appriciate their hard working.


  11. "Support Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Support Analyst in Orlando, FL
    Current Employee - Support Analyst in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MICROS Systems full-time (More than a year)

    Pros

    Steady work schedule, unlimited sick time, fairly decent time off

    Cons

    Low salary, no raises, not alot of room to grow, no management training program, PTO caps at 18 or 19 days

    Advice to Management

    institute a management training program in order to hire from within, think about regular raises,



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