MICROS Systems Reviews | Glassdoor

MICROS Systems Reviews

Updated October 11, 2017
306 reviews

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2.7
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MICROS Systems President & CEO Peter A. Altabef
Peter A. Altabef
68 Ratings

306 Employee Reviews

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Pros
  • work with great people who come from a hospitality background (in 11 reviews)

  • It was a great place to work with my former manager (in 11 reviews)

Cons
  • zero work-life balance, in particular fo shifted jobs (in 13 reviews)

  • NO training for new employees, unstructured work environment, unprofessional upper management, no incentives, low morale, no room for growth (in 12 reviews)

More Pros and Cons

  1. "Presales Solution Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Solutions Engineer
    Former Employee - Senior Solutions Engineer
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at MICROS Systems full-time (More than 5 years)

    Pros

    -Strong product portfolio
    -Modern technology
    -Good positioning for both business and IT audience

    Cons

    -Product Management is not in touch with Sales enough
    -Product direction is not coming from direct customer interactions
    -Integration to rest of the suite needs to be stronger

    Advice to Management

    Better collaboration amongst various teams


  2. "Great career start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Specialist in Elk Grove Village, IL
    Former Employee - Implementation Specialist in Elk Grove Village, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MICROS Systems full-time (More than a year)

    Pros

    The amount of knowledge you will acquire about the hospitality industry and technology will allow you to pave a great career path.

    Cons

    The hours are horrible and not conducive to family life. Great if you are starting out of college. They need a better structure to facilitate skill growth.

    Advice to Management

    Listen to your employees and try to improve process from their recommendations. They are on the front lines every day.

  3. "Implementation Specialist IHG"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MICROS Systems full-time

    Pros

    Travel all over the country, all expenses paid

    Cons

    Lack of professional relationship with HQ


  4. "When new boss came boo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    It was a great place to work with my former manager.....most of my coworkers were awesome with the exception of one lady

    Cons

    They don't listen to complaints and in my experience I was bullied by ine person and no one did anything about it and I reportrd it more than 3 x

    Advice to Management

    Treat your employees well and they will treat your clients better


  5. "Great Place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MICROS Systems full-time

    Pros

    very nice people to work with

    Cons

    Micros should've sold to Oracle

    Advice to Management

    none


  6. "Great job right out of college"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MICROS Systems full-time

    Pros

    MICROS has the best support team to set you up prior to being onsite to install and train. The management team was very insightful and helped motivate the team. Flexible with work at home to program the system, but also had office time to take care of customer issues.

    Cons

    There can be some very long days when you "go live." There's also a lot of travel with your own vehicle, so make sure you set some money aside for repairs, if necessary.


  7. Helpful (2)

    "Good entry level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbia, MD
    Former Employee - Anonymous Employee in Columbia, MD
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at MICROS Systems full-time (More than 3 years)

    Pros

    Large enough to have opportunities but small enough to feel needed

    Cons

    Cliquish and management showed favoritism

  8. Helpful (3)

    "No structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Analyst in Columbia, MD
    Current Employee - Customer Support Analyst in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Unlimited sick time and free drinks.

    Cons

    NO training for new employees, unstructured work environment, unprofessional upper management, no incentives, low morale, no room for growth.

    Advice to Management

    Hire trainers for new employees, then please quit and let someone with real leadership skills run the customer support department.


  9. Helpful (1)

    "Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support in Columbia, MD
    Former Employee - Technical Support in Columbia, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at MICROS Systems (More than 5 years)

    Pros

    I worked for Micros for 8 years
    I liked it, good company, good start

    Cons

    outdated environment, many co workers do not care

    Advice to Management

    Upgrade work place


  10. Helpful (2)

    "MANAGER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Baltimore, MD
    Former Employee - General Manager in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at MICROS Systems (More than 10 years)

    Pros

    MICROS was a great place to work

    Cons

    Oracle bought MICROS and everything went down hill

    Advice to Management

    do not let oracle influence your business decisions


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