MedImpact Reviews

Updated Aug 8, 2020

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2.6
35%
Recommend to a Friend
33%
Approve of CEO
MedImpact President and CEO Frederick Howe
Frederick Howe
106 Ratings
Pros
  • "Good Benefits, Nice People, Upward Mobility(in 20 reviews)

  • "Advancement if you are motivated, work life balance, supportive leadership(in 16 reviews)

Cons
  • "The work/life balance that was once touted is all but gone(in 11 reviews)

  • "Bad culture, no one wants to help other than bare minimum(in 6 reviews)

More Pros and Cons
  1. "Best Place I ever worked"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MedImpact full-time for more than 8 years

    Pros

    Flexibility, great co-workers, big family. I have been with MI for almost 10 years and I have nothing but great things to say. I have worked for several health care organizations and MedImpact has been the best by far. Like any other place, they are challenges but the people you work with make the difference. To expand and growth, Management encourages you to look for other positions within the company.

    Cons

    There aren’t any at this time

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  2. Helpful (8)

    "A great culture that degraded over time"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Services Manager 
    Negative Outlook
    Disapproves of CEO

    I worked at MedImpact full-time for more than 10 years

    Pros

    The people were fantastic to work with, maybe the best co-workers I’ve ever had, and I was very impressed with the company’s culture, especially prior to 2-3 years ago.

    Cons

    MI has always had a technology problem and the inability to deploy IT resources where they are needed. The work/life balance that was once touted is all but gone. Everyone is working in the evenings and on weekends to get their work done. Recent years have seen less clients coming on board and the larger, more profitable groups leaving. It all starts at the top. I would say most employees have an unfavorable view of the owner, as he has allegedly forced his company to loan him hundreds of millions, which has resulted in a currently ongoing lawsuit (it included a mandatory buyback program of shares from employees for much less than they were worth). It doesn’t inspire much confidence.

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  3. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook

    I have been working at MedImpact full-time for more than 10 years

    Pros

    Advancement if you are motivated, work life balance, supportive leadership

    Cons

    None at this time thanks

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  4. "Generally a very good place to work."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at MedImpact full-time for more than 5 years

    Pros

    Good learning environment for all

    Cons

    Too many cliques in departments

  5. "Winds of change"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Clinical Pharmacist in San Diego, CA

    I worked at MedImpact full-time

    Pros

    flexible hours, peers were helpful

    Cons

    change in management, inconsistent evaluations.

  6. Helpful (2)

    "Specialty Hub CSR"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Negative Outlook
    Disapproves of CEO

    I worked at MedImpact full-time for more than 3 years

    Pros

    Health insurance and PTO rolls over

    Cons

    Everything. I worked for Medimpact for 4 years under different roles. My last year and a half I was working for Medimpact Direct Specialty. That team has so many flaws it disgusts me. If you want to work at a job that has absolutely no accountability, does not welcome new ideas, and will basically beat every ounce of happiness out of you until you are mentally unable to cope, then maybe this job is for you. I have experienced so many horrible things not limited to the way management tears you down. The whole companies work ethic is NOT to help the consumer. It is to help themselves. They would rather continuously pass the problem off instead of stopping and realizing this person has called 10 times and transferred to so many different people.. there is a kink in the system!

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  7. Helpful (7)

    "Needs a full company make over"

    3.0
    Current Employee - Business Analyst 
    Doesn't Recommend

    I have been working at MedImpact full-time for more than 5 years

    Pros

    benefits, good location, awesome coworkers

    Cons

    horrible leadership, layoffs every couple of months, leadership likes to promote incompetence which is discouraging. company continues to lose more and more clients and has failed to address the reasons why. dinosaur aged technology.

  8. Helpful (4)

    "Sinking Ship - Steer Clear"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MedImpact full-time for more than 5 years

    Pros

    People in the trenches are working their tails off.

    Cons

    Lack of Leadership Lack of Support - extraordinarily poor work/life balance Lack of business and technical sophistication Senior Leadership gets unprecedented raises while those doing the work endure salary cuts or just not enough pay with no upward mobility.

  9. Helpful (3)

    "Possible good opportunity"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at MedImpact full-time for more than 5 years

    Pros

    There are many great people here and the company strongly encourages moving to new positions. Some parts of the company have great technology while other areas are very out-dated. There are many opportunities to improve existing processes and I have found Management receptive to such suggestions and solutions. I would cautiously recommend working here, if you will be in a part of the enterprise that may continue to grow (e.g. some central/enterprise/international teams) .

    Cons

    The company has lost some clients in the last few years, so some are expecting a "right-sizing" to be coming. However, there are some areas of the company that are growing and may be hiring, so the picture is not entirely negative.

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  10. Helpful (1)

    "High turnover rate!"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Patient Care Specialist in Tempe, AZ
    Doesn't Recommend

    I have been working at MedImpact full-time for more than a year

    Pros

    PTO caries over Good pay for a call center position Pay raises (small) Work schedule

    Cons

    Call center job Supervisors Co workers Little chance for advancement

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Found 186 reviews