Neustar Reviews
Updated Jul 9, 2020
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
- Current Employees
- Freelance
- Intern
- Part-time
- Full-time
- Contract
- Worldwide
- United States - All Cities
- - Virginia
- - Washington, DC Area
- - Norfolk, VA Area
- - Tysons Corner, VA
- - California
- - Los Angeles, CA Area
- - San Diego, CA Area
- - San Francisco, CA Area
- - San Jose, CA Area
- - Colorado
- - Denver, CO Area
- - Connecticut
- - Willimantic, CT Area
- - District of Columbia
- - Illinois
- - Champaign, IL Area
- - Chicago, IL Area
- - Sterling, IL Area
- - Kentucky
- - Louisville, KY Area
- - Warfield, KY
- - Massachusetts
- - Boston, MA Area
- - Nebraska
- - Sterling, NE
- - New York State
- - New York City, NY Area
- - Rochester, NY Area
- - Pennsylvania
- - Philadelphia, PA Area
- - Utah
- - Provo, UT Area
- - Washington State
- - Seattle, WA Area
- Australia - All Cities
- - Victoria
- - Melbourne, Australia Area
- Costa Rica - All Cities
- - Heredia
- - San Jose, Costa Rica Area
- - San Jose
- India - All Cities
- - Karnataka
- - Bangalore, India Area
- - Bangalore Rural
- - Telangana
- - Hyderabad, India Area
- Indonesia - All Cities
- - Central Sulawesi
- - Emea
- Israel - All Cities
- - Haifa
- - Haifa, Israel Area
- Japan - All Cities
- - Tokyo
- - Tokyo, Japan Area
- South Africa - All Cities
- - Free State
- - Virginia
- United Kingdom - All Cities
- - England
- - London, UK Area
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian
"Neustar is a good company to work for, with great benefits and plenty of opportunity" (in 49 reviews)
"Everyone on my team works hard but also seems to be able to maintain a good work/life balance" (in 40 reviews)
"Work life balance is not that great, sometimes it gets hectic" (in 25 reviews)
"Upper management just make promises to client without using their head; timeline does not make sense for people on the ground doing all the work;" (in 25 reviews)
- Helpful (3)
"After 5 years here, I have never regretted joining the Neustar Team!"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Neustar full-time for more than 5 years
Pros
Truly care about employees, benefits are AMAZING, current leadership seeks to understand, love the work hard/play hard culture.
Cons
If you do not adapt to change well (are you resilient?), then Neustar may not be a good fit for you.
Continue readingThank you for taking the time to leave a review and we truly appreciate your commitment to grow with us for the past five years. Your insight and feedback is greatly appreciated. Hearing it directly from our employees is valuable and essential for our growth. Thank you! - Carey Pellock, Chief Human Resources Officer
"Great benefits but HR is terrible."
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookNo opinion of CEOI have been working at Neustar full-time for more than 3 years
Pros
Great benefits Great cafeteria Friendly managers Decent people- for the most part
Cons
Money minded decisions at the expense of individuals Lack of process sometimes, management is not formalized Lack of templates to succeed at work. HR is terrible at connecting individuals with internal openings. Client relationship is only a facade, internal teams have their own opinion about vendors and clients. It sometimes seems like a frat house popularity contest.
Continue readingNeustar Response
June 23, 2020 – Chief Human Resources Officer
Thank you for your feedback. It is important to hear what we are doing well and what we need to improve on. We are unhappy to hear your feelings about issues with our account management/sales and HR teams. Likewise, your comments regarding employee development and recognition indicated you are not feeling appreciated or valued. These are important issues and we would like to discuss these and any other concerns you may have. We would appreciate hearing more so we can work to improve Neustar and your employment with us. Please reach out to your HR Business Partner, or even myself at your earliest convenience. - Carey Pellock, Chief Human Resources Officer
"Good times"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I worked at Neustar full-time for more than 5 years
Pros
Collegial, financially rewarding, professional growth opportunity
Cons
Corporate identity crisis that was not managed and communicated downstream very well
Neustar Response
June 23, 2020 – Chief Human Resources Officer
Thank you for taking the time to provide a review. Your input matters to us and is greatly appreciated. -Carey Pellock, Chief Human Resources Officer
"Had it’s heyday but SF is terrible now"
I worked at Neustar full-time
Pros
Had smart, talented, and dedicated people once. Work life balance depending on the team.
Cons
Technology in SF is run by a misogynist. Leadership and HR haven’t done anything about it.
Neustar Response
June 23, 2020 – Chief Human Resources Officer
Thank you for taking the time to provide a review. It sounds like you had a bad experience with us. I am very sorry for that. We have specific escalation processes for complaints and wish you had utilized these prior to your departure. We are very proud of our San Francisco team. They are consistently recognized as leaders by their peers through our Values Recognition program as well as by their departments. Misogyny, or inequity of any type within Neustar, is not tolerated. We take diversity and inclusion very seriously -- so much so that we recently officially launched a program that will be co-created by our employees and management team. We wish you luck in your future endeavors. -Carey Pellock, Chief Human Resources Officer
"Great people and culture"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookI worked at Neustar full-time for more than 5 years
Pros
The people at Neustar are extremely smart, dedicated and driven to do what's right for clients. New CEO is dedicated to driving a new culture that employees are very much buying into.
Cons
As a result of many acquisitions, there are still some lingering "cliques" within the organization that can be tough to navigate.
Continue readingNeustar Response
June 23, 2020 – Chief Human Resources Officer
Thank you for taking the time to share your experience. We will continue to hold ourselves accountable in our commitment to use our shared culture and values as our guidepost and work together as one Team Neustar. - Carey Pellock, Chief Human Resources Officer
- Helpful (3)
"Current employee"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Neustar
Pros
Competitive pay, good benefits, great company culture.
Cons
None that I can think of.
Continue readingNeustar Response
June 23, 2020 – Chief Human Resources Officer
Thank you for taking the time to provide a review. We are so glad to hear you are having a positive experience. - Carey Pellock, Chief Human Resources Officer
"It was okay"
I worked at Neustar full-time
Pros
They were somewhat flexible with the working schedule
Cons
There was no growth in this small company
Neustar Response
June 23, 2020 – Chief Human Resources Officer
Thank you for your feedback. We are very excited about our Roadmap for Growth. We’ve outlined this, along with the Strategic Priorities that will help us realize our Roadmap and since its introduction, we've met or exceeded all of our goals. In fact, last year we exceeded our profitability goals which enabled us to pay out in excess of 100 percent in bonuses. This year, despite COVID-19, we are on track for another successful year. - Carey Pellock, Chief Human Resources Officer
- Helpful (4)
"Such Amazing Care during this Crisis"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Neustar full-time for more than a year
Pros
Our CEO and EC truly care about the people who work at Neustar. The support for our new working conditions is remarkable. I have been so impressed and delighted at the information shared during our weekly updates from Charlie and his staff. I truly feel like I work in a small startup but actually we are geographically disbursed team of over 1500 employees.
Cons
Nothing to report at this time.
Continue readingNeustar Response
June 23, 2020 – Chief Human Resources Officer
Thank you for taking the time to provide a review. We are incredibly proud of our team showing resilience during these unprecedented times. We will continue to work hard to keep our employees safe, motivated and engaged while we are working from home due to COVID-19. - Carey Pellock, Chief Human Resources Officer
"Great People"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Neustar full-time for more than 8 years
Pros
Neustar has some very talented employees. If you are working in the right group with the right manager, it can be a great excellent company to work for. With new management (since PE buyout), I could see how my group fit in to the overall company plan.
Cons
My contributions were not always recognized, often a male coworker would be given credit for my ideas. Management talks about work/life balance but doesn't back that up with reasonable assignments. After PE buyout, benefits were reduced (401K match doesn't happen until after year closes, decreased vacation time accrual, … ). I didn't find there was support from my management to move to other opportunities within Neustar.
Neustar Response
June 23, 2020 – Chief Human Resources Officer
Thank you for your review and for your more than eight years of service to Neustar. Our people are our most valuable asset at Neustar and I am glad you mentioned them and their talent. Misogyny, or inequity of any type within Neustar, is not tolerated. I wish you had felt comfortable to escalate your concerns while you were with us. We take diversity and inclusion very seriously -- so much so that we recently officially launched a program that will be co-created by our employees and management team. While it is true that our benefits were adjusted as a result of the loss of the NPAC contract and subsequent investments by our private equity partners, our benefits remain among the most generous in the industry. I wish you success in your future endeavors. - Carey Pellock, Chief Human Resources Officer
- COVID-19Helpful (8)
"Solid Company with Great People!"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Neustar full-time for less than a year
Pros
Since joining the Neustar team, I have been very impressed with the company's response to the COVID-19 pandemic. Communication and support from the CEO and the rest of the management team has been regular and consistent throughout with Neustar being one of the first companies to announce that all employees would work remotely until it is safe to return to the office. Everyone on my team works hard but also seems to be able to maintain a good work/life balance. Benefits are solid with relatively low employee premiums for medical and dental insurance.
Cons
In my relatively limited experience, I do not see any major negatives
Continue readingNeustar Response
April 19, 2020 – Chief Human Resources Officer
Thanks for sharing your experiences. It’s reassuring to hear that our work to support our employees during the COVID-19 crisis is meaningful to you. - Carey Pellock, Chief Human Resources Officer
Neustar Response
June 23, 2020 – Chief Human Resources Officer