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"Work life balance can be good; depending on your department" (in 29 reviews)
"Neustar is a good company to work for, with great benefits and plenty of opportunity" (in 47 reviews)
"As state above, my work-life balance was excellent" (in 20 reviews)
"Interestingly they have blessings from upper management" (in 24 reviews)
Helpful (1)
Pros
Wonderful people to work with.
Cons
The changes happening in the company.
Helpful (16)
I have been working at Neustar full-time (More than 5 years)
Pros
Work/life balance was formerly good, no longer so
Better than average compensation
Structured promotion guide through the org
Cons
Recently slashed key benefits (401k, WFH policy, PTO)
Steep attrition rates with little plan to backfill roles
Unprepared training among new hires
Company culture among certain offices and teams is toxic
Limited internal resources to help engagements. There's simply not enough people to service clients correctly.
Significant increase in office politics among team leads
Constant re-orgs, at least one annually for multiple consecutive years
Advice to Management
Properly staff engagements, clients universally hate us a few months into any engagements due to a lack of internal support.
Helpful (10)
I have been working at Neustar full-time (More than a year)
Pros
There are great knowledgeable people working here
Payment is in most cases above average of the industry
Cons
This is a company that is mostly profit driven and where employees are disposable.
New CEO is here and is looking to cut costs by implementing "employee-hostile" but classic corporate tactics such as cutting off benefits and perks like less PTO, drastic changes to the 401k, a new inflexible Work From Home policy, reduced bonuses, etc.
There is a palpable feel that management is more interested in pleasing investors than actually caring for his employees which is contrary to what they constantly preach.
Big layoffs in 2018 and more layoffs are expected on 2019. No replacements are being hired.
Advice to Management
You said you wanted to reduce voluntary attrition? Well, this is definitely not the way to go.
Stop treating employees like they are disposable.
Helpful (4)
I have been working at Neustar full-time (More than 5 years)
Pros
Great people who really care about what they're doing.
Cons
New executive management making some bewildering policy changes.
Helpful (6)
I have been working at Neustar full-time (More than a year)
Pros
Work life balance. Your typical 9-5.
Cons
Hard work not rewarded. Inefficient process. Incompetent leadership.
Helpful (1)
I worked at Neustar full-time (More than 10 years)
Pros
I was at Neustar for over 15 years. My time employed was generally excellent, some good, and a very limited time at good - / fair +. I worked on the NPAC system (in various capacities). I really enjoyed the people I worked with and for, to the point where we became outside-work friends doing things like having meals at each other’s houses, and coordinating pre- or post-meeting activities (e.g., arrive early to enjoy theater before a meeting in NYC, ski the weekend before a meeting in Denver, stay for a beach weekend after a meeting in Miami Beach). As is the case in almost all employment, the people can make or break your experience at a company. I was VERY fortunate in this area.
If you work on something high profile, do a good job, AND have a good supervisor, you'll get rewarded (salary increase, bonus, spot award). This happened to me on several occasions.
For me (and my group), work-life balance was excellent.
Compensation was very good. Benefits excellent. Promotions from within, very common. Remote working is common and acceptable.
Cons
Personally, not much. I reported directly to several VPs, and once to an SVP. They all protected my back, and kept me away from some of the politics going on in the company at the executive level.
However, I did observe other co-workers (not in my group) have issues with managers/directors/VPs that were NOT good supervisors. Poor communication, lack of clarity on job expectations and roles/responsibilities, playing favorites with their staff, etc. So again, your supervisor matters.
As state above, my work-life balance was excellent. However, some folks in other groups did not have such good balance. Again, your group and supervisor matter. Ask directly during the interview process.
Advice to Management
Be fair and keep your people happy, and they will return it likewise.
Helpful (1)
I worked at Neustar full-time (More than 5 years)
Pros
Neustar is a good company to work for, with great benefits and plenty of opportunity
Cons
Neustar has been building a niche for itself after the loss of its largest product line. Due to this, there are many changes in the company. If you are willing to ride out the changes, you can go far.
I have been working at Neustar full-time (More than 5 years)
Pros
Smart staff, people are great
Cons
Not very organized but glad Charlie is there now.
Advice to Management
Better communication.
I have been working at Neustar full-time
Pros
Good colleagues, unlimited Work from home
Cons
standups at US times
Advice to Management
Create roadmap in India
Helpful (18)
I have been working at Neustar full-time (More than 3 years)
Pros
hard to come up with any ..benefits are being taken away and they are going back in time. good people are all smart enough to move on to better opportunities.
Cons
Ignore all the good comments about work/life balance, these benefits (and more) are being taken away and there is a strong lack of trust across the organization. reduced PTO for new hires and tracked work from home days are now in place. No bonuses are being granted as we did not hit numbers, understand - but this was poorly communicated. New CEO - nothing impressive so far and good luck turning the ship around.
Advice to Management
Clear out the entire leadership team and start over.
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Neustar Response
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