Neustar Reviews | Glassdoor

Neustar Reviews

Updated February 19, 2019
474 reviews

Filter

Filter


3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Neustar President and Chief Executive Officer Charlie Gottdiener
Charlie Gottdiener
8 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "Work life balance can be good; depending on your department" (in 29 reviews)

  • "Neustar is a good company to work for, with great benefits and plenty of opportunity" (in 47 reviews)

Cons
  • "As state above, my work-life balance was excellent" (in 20 reviews)

  • "Interestingly they have blessings from upper management" (in 24 reviews)

More Pros and Cons

  1. Helpful (1)

    "Senior Project Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Wonderful people to work with.

    Cons

    The changes happening in the company.


  2. Helpful (16)

    "It's Getting Worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Neustar full-time (More than 5 years)

    Pros

    Work/life balance was formerly good, no longer so
    Better than average compensation
    Structured promotion guide through the org

    Cons

    Recently slashed key benefits (401k, WFH policy, PTO)
    Steep attrition rates with little plan to backfill roles
    Unprepared training among new hires
    Company culture among certain offices and teams is toxic
    Limited internal resources to help engagements. There's simply not enough people to service clients correctly.
    Significant increase in office politics among team leads
    Constant re-orgs, at least one annually for multiple consecutive years

    Advice to Management

    Properly staff engagements, clients universally hate us a few months into any engagements due to a lack of internal support.

  3. Helpful (10)

    "Focused on money rather than employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer in Sterling, IL
    Current Employee - Systems Engineer in Sterling, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Neustar full-time (More than a year)

    Pros

    There are great knowledgeable people working here
    Payment is in most cases above average of the industry

    Cons

    This is a company that is mostly profit driven and where employees are disposable.

    New CEO is here and is looking to cut costs by implementing "employee-hostile" but classic corporate tactics such as cutting off benefits and perks like less PTO, drastic changes to the 401k, a new inflexible Work From Home policy, reduced bonuses, etc.

    There is a palpable feel that management is more interested in pleasing investors than actually caring for his employees which is contrary to what they constantly preach.

    Big layoffs in 2018 and more layoffs are expected on 2019. No replacements are being hired.

    Advice to Management

    You said you wanted to reduce voluntary attrition? Well, this is definitely not the way to go.
    Stop treating employees like they are disposable.


  4. Helpful (4)

    "Good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Neustar full-time (More than 5 years)

    Pros

    Great people who really care about what they're doing.

    Cons

    New executive management making some bewildering policy changes.


  5. Helpful (6)

    "Corporate politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Neustar full-time (More than a year)

    Pros

    Work life balance. Your typical 9-5.

    Cons

    Hard work not rewarded. Inefficient process. Incompetent leadership.


  6. Helpful (1)

    "Depends on which group and management team you work under"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Sterling, VA
    Former Employee - Director in Sterling, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Neustar full-time (More than 10 years)

    Pros

    I was at Neustar for over 15 years. My time employed was generally excellent, some good, and a very limited time at good - / fair +. I worked on the NPAC system (in various capacities). I really enjoyed the people I worked with and for, to the point where we became outside-work friends doing things like having meals at each other’s houses, and coordinating pre- or post-meeting activities (e.g., arrive early to enjoy theater before a meeting in NYC, ski the weekend before a meeting in Denver, stay for a beach weekend after a meeting in Miami Beach). As is the case in almost all employment, the people can make or break your experience at a company. I was VERY fortunate in this area.

    If you work on something high profile, do a good job, AND have a good supervisor, you'll get rewarded (salary increase, bonus, spot award). This happened to me on several occasions.

    For me (and my group), work-life balance was excellent.

    Compensation was very good. Benefits excellent. Promotions from within, very common. Remote working is common and acceptable.

    Cons

    Personally, not much. I reported directly to several VPs, and once to an SVP. They all protected my back, and kept me away from some of the politics going on in the company at the executive level.

    However, I did observe other co-workers (not in my group) have issues with managers/directors/VPs that were NOT good supervisors. Poor communication, lack of clarity on job expectations and roles/responsibilities, playing favorites with their staff, etc. So again, your supervisor matters.

    As state above, my work-life balance was excellent. However, some folks in other groups did not have such good balance. Again, your group and supervisor matter. Ask directly during the interview process.

    Advice to Management

    Be fair and keep your people happy, and they will return it likewise.


  7. Helpful (1)

    "Great company - lots of changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Manager in Sterling, VA
    Former Employee - Technical Manager in Sterling, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Neustar full-time (More than 5 years)

    Pros

    Neustar is a good company to work for, with great benefits and plenty of opportunity

    Cons

    Neustar has been building a niche for itself after the loss of its largest product line. Due to this, there are many changes in the company. If you are willing to ride out the changes, you can go far.

  8. "Good company"

    StarStarStarStarStar
    Current Employee - Director, Product Management in San Francisco, CA
    Current Employee - Director, Product Management in San Francisco, CA

    I have been working at Neustar full-time (More than 5 years)

    Pros

    Smart staff, people are great

    Cons

    Not very organized but glad Charlie is there now.

    Advice to Management

    Better communication.


  9. "Neustar Data Science: good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Neustar full-time

    Pros

    Good colleagues, unlimited Work from home

    Cons

    standups at US times

    Advice to Management

    Create roadmap in India


  10. Helpful (18)

    "Run away, fast."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sterling, VA
    Current Employee - Anonymous Employee in Sterling, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Neustar full-time (More than 3 years)

    Pros

    hard to come up with any ..benefits are being taken away and they are going back in time. good people are all smart enough to move on to better opportunities.

    Cons

    Ignore all the good comments about work/life balance, these benefits (and more) are being taken away and there is a strong lack of trust across the organization. reduced PTO for new hires and tracked work from home days are now in place. No bonuses are being granted as we did not hit numbers, understand - but this was poorly communicated. New CEO - nothing impressive so far and good luck turning the ship around.

    Advice to Management

    Clear out the entire leadership team and start over.