Neustar Reviews | Glassdoor

Neustar Reviews

Updated October 22, 2018
452 reviews

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3.1
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Neustar President and Chief Executive Officer Charlie Gottdiener
Charlie Gottdiener
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452 Employee Reviews

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Pros
Cons
  • "No work life balance if you want to grow with the company" (in 18 reviews)

  • "a lot of clique behavior within upper management, who tend to play favorites" (in 23 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Great place to have not just a job, but a career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Neustar full-time (More than 8 years)

    Pros

    Ideas come from the bottom up. Great benefits. Fantastic culture. If you work hard, and have initiative, you will advance, but it is up to you to do so.

    Cons

    Customer satisfaction is key. Maintaining the high level of service for our customers at times can be overwhelming and stressful, but it is appreciated in the end.

    Advice to Management

    Keep listening to your team members.


  2. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Sterling, VA
    Former Employee - Director in Sterling, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Neustar full-time (More than 8 years)

    Pros

    Neustar pays well and has long had good benefits. Managers understood the need for a good family/work life balance. Really enjoyed the people I worked with from bottom to top.

    Cons

    The company is at a point of major change, having lost half of its revenues, while essentially trying to complete its remake from a telecom support to a marketing analytics company. In other words, there is scrambling to make up for lost revenues and some confusion as to what lines of business will stay and which should go, but maybe this has changed some under the new CEO. There were definitely silos, but much of that seemed to be within old acquisitions that were never successfully folded into the company.

    Advice to Management

    Figure out what you want to do and get all your acquisitions pulling in the same direction. You likely need to skinny down even more to do it. Best of luck.

  3. Helpful (1)

    "Fried chicken manegar"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Better life. And I know I am very responsible person

    Cons

    I can do it any job

    Advice to Management

    I like the job. Because I respect the jobs


  4. "A great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Neustar full-time

    Pros

    At Neustar you don't just have a job but an opportunity to build a career while maintaining a good work/life balance

    Cons

    Company has a lot of unrealized potential that has yet to be explored and implemented to drive business forward


  5. Helpful (1)

    "Nice people, great benefits"

    StarStarStarStarStar
    Former Employee - Director of Business Development
    Former Employee - Director of Business Development

    I worked at Neustar full-time (More than 3 years)

    Pros

    Good work/life balance, great people, solid benefits.

    Cons

    Too many changes at the executive level. Not enough focus on improving core product. Way too many distractions around finding a new buyer and making financials "look good" to make folks feel like they were building anything that really mattered long term.


  6. "Awesome products!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neustar full-time

    Pros

    Awesome products created by smart people on our Product team and delivered by awesome teammates on the Delivery team.

    Cons

    Some cross-functional teams are thin on resources.


  7. "Good company with some unrealized potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Professional Services in McLean, VA
    Former Employee - Director of Professional Services in McLean, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Neustar full-time (More than a year)

    Pros

    Great benefits, good work atmosphere (if you are in the right group)

    Cons

    Lack of clear strategic direction

  8. Helpful (3)

    "Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Neustar full-time

    Pros

    Product portfolio and overall solutions offered are pretty interesting
    Some great talent is here

    Cons

    It’s pretty sexist. The boys club is not going away and people who are extremely toxic just get promoted, because they are friends with Big boys, and apparently being a bully is how you get promoted and respected here. Very frustrating

    Advice to Management

    It’s 2018 America, enough with sexism and bullying, enough!!!!


  9. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Los Angeles, CA
    Current Employee - Project Manager in Los Angeles, CA
    Doesn't Recommend

    I have been working at Neustar full-time (More than 3 years)

    Pros

    Smart people to work with.
    Work is challenging

    Cons

    Communication between higher management and work force is cut off.
    Pay checks are very low.

    Advice to Management

    Improve the moral of the work force


  10. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neustar full-time (More than 8 years)

    Pros

    Benefits are still good in comparing

    Cons

    Not enough growth been in same position for 10 years.


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