Neustar Reviews | Glassdoor

Neustar Reviews

Updated November 20, 2018
457 reviews

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3.1
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Neustar President and Chief Executive Officer Charlie Gottdiener
Charlie Gottdiener
1 Rating

Employee Reviews

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Pros
Cons
  • "No work life balance if you want to grow with the company" (in 18 reviews)

  • "a lot of clique behavior within upper management, who tend to play favorites" (in 23 reviews)

More Pros and Cons

  1. Helpful (1)

    "Senior Project Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Wonderful people to work with.

    Cons

    The changes happening in the company.


  2. Helpful (5)

    "Sales Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Neustar full-time

    Pros

    Great people at the lower levels of the enterprise. Salary + are above market.

    Cons

    Turnover/appreciation. There's an undercurrent of frustration that is palpable. The acquisitions of TARGUSinfo and others continue to cause rifts... as legacy Neustar management doesn't value the acquired leadership. This is a demanding place to work and a positive work culture is non-existent.

    Advice to Management

    Focus on your single most important asset.. your current employees.

  3. Helpful (2)

    "Lots of Transition with Little Progress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Neustar full-time

    Pros

    people, location, hours, benefits, snacks

    Cons

    management, salary, growth opportunity, lack-of-direction, out-dated-technology


  4. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Sterling, VA
    Former Employee - Director in Sterling, VA
    Neutral Outlook
    No opinion of CEO

    I worked at Neustar full-time (More than 10 years)

    Pros

    Team is amazing and quality of life is wonderful.

    Cons

    Long term strategic decision making.


  5. Helpful (2)

    "Data Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Analyst in Louisville, KY
    Former Employee - Data Analyst in Louisville, KY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Neustar (More than 3 years)

    Pros

    Culture, Benefits, Talented Coworkers, Tuition Reimbursement

    Cons

    Salary, Leadership, Career Pathing, Upward movement

    Advice to Management

    Need to assess leadership effectiveness, and promote from within. You are training your best talent, then driving them away.


  6. Helpful (2)

    "Neutral"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sterling, VA
    Former Employee - Anonymous Employee in Sterling, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Neustar full-time (More than a year)

    Pros

    Caring environment pre private equity. Reasonable talented board

    Cons

    Confused portfolio, lack of understanding of asset portfolio and inability to execute a cohesive strategy

    Advice to Management

    Since PE has bought out the company consolidation and refocus is occurring. Pick a direction and go all in on it.


  7. Helpful (4)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Sterling, VA
    Former Employee - Director in Sterling, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Neustar full-time (More than 8 years)

    Pros

    Neustar pays well and has long had good benefits. Managers understood the need for a good family/work life balance. Really enjoyed the people I worked with from bottom to top.

    Cons

    The company is at a point of major change, having lost half of its revenues, while essentially trying to complete its remake from a telecom support to a marketing analytics company. In other words, there is scrambling to make up for lost revenues and some confusion as to what lines of business will stay and which should go, but maybe this has changed some under the new CEO. There were definitely silos, but much of that seemed to be within old acquisitions that were never successfully folded into the company.

    Advice to Management

    Figure out what you want to do and get all your acquisitions pulling in the same direction. You likely need to skinny down even more to do it. Best of luck.

  8. "A great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Neustar full-time

    Pros

    At Neustar you don't just have a job but an opportunity to build a career while maintaining a good work/life balance

    Cons

    Company has a lot of unrealized potential that has yet to be explored and implemented to drive business forward


  9. Helpful (2)

    "Nice people, great benefits"

    StarStarStarStarStar
    Former Employee - Director of Business Development
    Former Employee - Director of Business Development

    I worked at Neustar full-time (More than 3 years)

    Pros

    Good work/life balance, great people, solid benefits.

    Cons

    Too many changes at the executive level. Not enough focus on improving core product. Way too many distractions around finding a new buyer and making financials "look good" to make folks feel like they were building anything that really mattered long term.


  10. "Awesome products!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neustar full-time

    Pros

    Awesome products created by smart people on our Product team and delivered by awesome teammates on the Delivery team.

    Cons

    Some cross-functional teams are thin on resources.