Does Whitbread pay their employees well?

According to anonymously submitted Glassdoor reviews, Whitbread employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Whitbread. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Whitbread?

39% of Whitbread employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Whitbread 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Whitbread?

General Manager (58) , Team Leader (49) , Waitress (44) , Housekeeper (37) , Duty Manager (36) , Receptionist (35) , Chef (34) , Grill Chef (29) , Hotel Manager (22) , Bartender (21) , Deputy Hotel Manager (21) , Restaurant Manager (20) , Server/Waiter (19) , Front of House (17) , Manager (16)

What are the pros of working at Whitbread according to real employee reviews?

"Most of the people are great and easy to get on with" ((in 87 reviews)); "Pay was good if you prepared to sacrifice your entire life" ((in 64 reviews)); "A few friendly staff Early finishes" ((in 42 reviews)); "Good benefits such as hotel discount but also discount at other companies through dedicated portal." ((in 40 reviews)); "The customer facing team are great and at the front of everything positive." ((in 37 reviews))

What are the cons of working at Whitbread according to real employee reviews?

"Long hours over contract which are not paid but as manager you have to be there when company needs" ((in 99 reviews)); "Too much rules and regulation led to poor management" ((in 78 reviews)); "If you get stuck with a bad manager there's not much you can do except wait it out." ((in 41 reviews)); "No work life balance even for hospitality" ((in 36 reviews)); "Poor training" ((in 17 reviews))

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Whitbread

Whitbread reviews

Compare reviews

3.1

39% would recommend to a friend

(1,308 total reviews)

Dominic Paul

31% approve of CEO

27% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.8

Work/Life balance

2.6

Senior management

Whitbread has an employee rating of 3.1 out of 5 stars, based on 1,308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Whitbread employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

4.0

Oct 2, 2020

Good

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Many possibilities to have a carrier In any department

Cons

Not paying for breaks even if you could not have it

3.0

May 11, 2021

Company benefits

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Good perks, hotel discounts and flexible hours

Cons

The company don’t care about their employees

1.0

Jan 16, 2020

Very clicky. If your face doesn't fit then you wont

Grill chef

Recommend

CEO approval

Business Outlook

Pros

Excellent training schemes and scope for promotion

Cons

Bad management. unforgiving of days off for sickness. Frequently asked to jobs not in your job description. Expected to drop family ties for work. Expected to work early mornings after finishing at 11 or midnight the day before. No double time or bonus for working Christmas day etc.

Whitbread Response

Thanks for the review - all the way from Illinois USA! We're yet to open a restaurant the other side of the Atlantic, however I can say that we pay the following across Christmas: • Christmas Day – Double Time • Boxing Day & New Year’s Day – Time and a half • New Year’s Eve (From 6pm) – Time and a half Regarding your other points - we know working in the hospitality industry can be demanding, but we recognise it's important to get the right balance between challenging and impossible. In order to help us make real changes to our business, we’d really appreciate the chance to talk to you further about this – just drop us a line at glassdoorreviews@whitbread.com

Viewing 1 - 3 of 1,308 Reviews

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Jobs at Whitbread

Restaurant Team Member

Assistant Company Secretary & Insurance Manager

Restaurant Team Member

Master Data & KPI Finance Analyst

Houghton Regis, England