Sales Support applicants have rated the interview process at J. Crew with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 77.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Support roles take an average of 9 days to get hired, when considering 25 user submitted interviews for this role. To compare, the hiring process at J. Crew overall takes an average of 13 days.
Common stages of the interview process at J. Crew as a Sales Support according to 25 Glassdoor interviews include:
One on one interview: 39%
Background check: 31%
Group panel interview: 12%
Personality test: 6%
Skills test: 4%
Phone interview: 2%
IQ intelligence test: 2%
Drug test: 2%
Presentation: 2%
Here are the most commonly searched roles for interview reports -
I applied through college or university. The process took 1 week. I interviewed at J. Crew (Seattle, WA) in Sep 2012
Interview
Interview was nice, simple and easy. I came out a review, so the questions were easier but still made me think. Hiring process was easy, though the training video a bit dull. We sat at a table in the mall, joked around a lot and had a general easy and good time with the manager. He hired me on the spot and came in a few days later to fill out paperwork.
Interview questions [1]
Question 1
What was your most difficult experience with a customer, explain how you handled it and if applicable what you could have done better.
Very easy and straightforward interview process. Applied in store with my application (no resume) needed. Followed up a week later and was able to schedule in person interview. One and done
I applied online. The process took 3 days. I interviewed at J. Crew (New York, NY) in Oct 2016
Interview
Interview was conducted by the manager who was very friendly and bubbly in the back of the store. Asked to tell her about myself and why I would be a good fit. Asked for my availability especially for black Friday, Christmas ve and Christmas day as well as New year's eve and New year's day. Was professional and casual at the same time. Very relaxed and felt more like a conversation than an interview.
Interview questions [1]
Question 1
Walk me through from beginning to end how you would interact with a customer who walked into the store.
I applied online. The process took 1 week. I interviewed at J. Crew (Milwaukee, WI) in Jan 2016
Interview
Overall it was an easy process. The interview lasted about 30 min and it was mostly conversational with a few typical interview questions. The interview took place in the mall hallway, but was a quiet cozy corner so it never felt uncomfortable.
Interview questions [1]
Question 1
How did you go above and beyond to help a customer?