Customer Service applicants have rated the interview process at New York Life with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 14 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at New York Life overall takes an average of 19 days.
Common stages of the interview process at New York Life as a Customer Service according to 3 Glassdoor interviews include:
Phone interview: 29%
One on one interview: 14%
IQ intelligence test: 14%
Drug test: 14%
Presentation: 14%
Personality test: 14%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at New York Life (Los Angeles, CA) in Jan 2016
Interview
First is a phone interview. Once you pass the initial phone interview you will be invited back and there is an in person interview followed by tests that are completed online.
I applied online. The process took 2 weeks. I interviewed at New York Life (Atlanta, GA) in Oct 2015
Interview
Very professional but laid back. I felt very comfortable. Manager gave great insight on the company and position, clarified expectations, and really gave me the desire to want to work there. Interview lasted about one hour but it did not seem as if was that lengthy as the conversation was really interesting.