Payroll Specialist applicants have rated the interview process at Paychex with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 65% positive. To compare, the company-average is 53.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Payroll Specialist roles take an average of 19 days to get hired, when considering 112 user submitted interviews for this role. To compare, the hiring process at Paychex overall takes an average of 22 days.
Common stages of the interview process at Paychex as a Payroll Specialist according to 112 Glassdoor interviews include:
Phone interview: 18%
Skills test: 16%
One on one interview: 14%
Drug test: 13%
Group panel interview: 11%
Background check: 10%
Personality test: 8%
IQ intelligence test: 4%
Presentation: 4%
Other: 1%
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I applied online. The process took 3 weeks. I interviewed at Paychex (Columbus, OH) in Sep 2011
Interview
I applied online and then received a phone call from someone at their headquarters who asked me some basic questions and then emailed me a skills test which I took online. I got a call back saying I passed the test and said she would have someone from the Columbus office contact me for an interview, which she did. So I went to one interview in person where I was interviewed by two supervisors. I received a call about a week later to come back for another interview where I took a personality test, sat in with a payroll specialist and observed her working for about half an hour. I was then interviewed a second time in person by two different managers and finally interviewed one on one by the branch manager. I felt that the interviews went well, I know at the final one on one interview I got a little nervous because the person interviewing me was very serious and intimidating. I received an email about a week later saying they were not going to offer me a job. I'm not sure why I didn't make the cut.
I applied through an employee referral. The process took 2 weeks. I interviewed at Paychex
Interview
Interview process consisted of 2 interviews and one shadowing session. Interview questions were pretty standard STAR structure. I interviewed in person with one supervisor while one other was on a video call.
Interview questions [1]
Question 1
Describe a time when you made a mistake and how you handled it
I had two interviews. First one was with one manager and the second was with two other managers. The interview s lasted about 30 minutes each. They asked about my payroll background and several questions that started out with, "tell me about a time..."
Very simple. A round table interview with scenario-based questions. They ask mostly about previous interactions with co-workers as well as customers. It is a customer service job and you are dealing with payroll which can get very overwhelming
Interview questions [1]
Question 1
Tell me a time when you was faced with a challenging situation how did you overcome it and what steps did you take to overcome it.