Desktop Support Technician applicants have rated the interview process at Reynolds and Reynolds with 3.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 24% positive. To compare, the company-average is 26.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Desktop Support Technician roles take an average of 12 days to get hired, when considering 17 user submitted interviews for this role. To compare, the hiring process at Reynolds and Reynolds overall takes an average of 19 days.
Common stages of the interview process at Reynolds and Reynolds as a Desktop Support Technician according to 17 Glassdoor interviews include:
Personality test: 22%
Skills test: 20%
IQ intelligence test: 14%
Drug test: 10%
One on one interview: 10%
Phone interview: 10%
Background check: 8%
Group panel interview: 4%
Other: 2%
Presentation: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 days. I interviewed at Reynolds and Reynolds (Houston, TX) in Apr 2016
Interview
I applied online and was contacted via email, then asked to take a series of tests covering vocabulary strength, a fairly standard personality test and an ethics test. Then I showed up to the facility at the predetermined time and was led into a small computer lab with approximately 10-15 other applicants to take more tests covering pattern recognition and algebraic aptitude. I don't really want to go in further detail as so many reviews here cover it, so I'll just share my personal opinion. I've been on a lot of interviews, subjected to a lot of questions and skills tests, and this is the one place that actually made me feel like cattle. You're assigned a number, everything is via web portal, and there's no human interactivity save for checking in with the receptionist on test day. The tests have absolutely nothing to do with real-world skills, and realistically, it felt more like a tryout for Jeopardy then a job interview. A complete waste of time, especially given the reviews from people who actually have accepted offers talking about micromanagement and poor salaries.
Interview questions [1]
Question 1
How many hoops can we get unemployed people to jump through before they realize this is a waste of time?
I applied online. The process took 1 day. I interviewed at Reynolds and Reynolds (Houston, TX) in Mar 2023
Interview
Zoom call very straight forward. They ask you about your personal habits outside of work because they dont allow drinking or smoking of any kind even on your own personal time. Im not a smoker or drinker but that was kind of off putting. Other than that it was a pretty nice experience.
I applied online. I interviewed at Reynolds and Reynolds
Interview
Not much of a process. Was sent a link to complete an application and aptitude test that they estimated to take over 2 hours. I cannot stress how unrelated the test was to the position I applied for but it was just off putting for me. I will not devote that much time to an APPLICATION. I do not care how they see this, but they should know this process is likely why they have a high turn over. Starting your potential employees off with a bad taste in their mouth about your processes.
Interview questions [1]
Question 1
An aptitude test likely to take hours away from my day. I was emailed a link Friday afternoon and told to finish it in 2 business days. I was emailed on Monday morning for not finishing it and was given an extension. This person clearly doesn't understand the concept of "business" days.
I applied online. The process took 2 weeks. I interviewed at Reynolds and Reynolds (Houston, TX) in Jul 2019
Interview
Take an aptitude test then go through an interview process if you pass. I could see the test being difficult for a lot of people, I was lucky because I just got done with teaching half a semester of high school algebra and that's what basically half the test. I would definitely spend a couple of hours on Kahn Academy and freshen up on algebra if you're really interested.
Interview questions [1]
Question 1
What experience do you have in information systems technology?