Restaurants count on servers to provide exceptional customer service regardless of the situation. Interviewers will be looking for candidates who are skilled in communicating, multitasking, and maintaining a friendly attitude under pressure. Make sure to be familiar with the restaurant's menu items, understand standard restaurant operations, and know how to respond to an unsatisfied customer.
What do you know about vegan, gluten free, kosher, etc diets? Ansered with personal knowledge of trying various diets and own research into these foods. Knowledge of nutritional benefits and what can or cannot be in (insert diet here) is important. Answered with personal knowledge of trying various diets and own research into these foods. Knowledge of nutritional benefits and what can or cannot be in (insert diet here) is important. |
How would you describe your attitude towards guests who are not always pleasant? |
Tell me about a time where you contributed to the success to your department. |
They asked if I had fine dining experience |
What would you do if a customer orders a meal and they dislike it? |
If a customer came in and asked if you had a specific item they no longer have on the menu, and we don't have the right ingredients to make it, what would you do? |
What is the funniest thing that has happened to you recently? |
General bio questions and about hospitality experience |
Did you believe that you learn something new everyday? |
How would you react to an angry, aggressive customer? |
