Restaurants count on servers to provide exceptional customer service regardless of the situation. Interviewers will be looking for candidates who are skilled in communicating, multitasking, and maintaining a friendly attitude under pressure. Make sure to be familiar with the restaurant's menu items, understand standard restaurant operations, and know how to respond to an unsatisfied customer.
How would you describe your attitude towards guests who are not always pleasant? Remember that it's part of the job and don't let it discourage you. Not everyone has worked customer service so they don't always see how upsetting it can be to work for tips. Remember that the good tippers usually outweigh the bad. Provide wonderful customer service and great attention to detail, even if they seem like they don't want to be bothered. |
What would you do if a customer orders a meal and they dislike it? |
If a customer came in and asked if you had a specific item they no longer have on the menu, and we don't have the right ingredients to make it, what would you do? |
What do you know about vegan, gluten free, kosher, etc diets? |
Tell me about a time where you contributed to the success to your department. |
They asked if I had fine dining experience |
What is the funniest thing that has happened to you recently? |
How to discover if the given number is Power of 2 ? |
How would you cut a rectangular cake into two equal pieces when a rectangular piece has already been cut out of it? The cut piece can be of any size and orientation. You are only allowed to make one straight cut. |
Why do you want to work for Cheesecake Factor? |
