Does Colonial Penn Life Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Colonial Penn Life Insurance employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Colonial Penn Life Insurance. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Colonial Penn Life Insurance?

26% of Colonial Penn Life Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Colonial Penn Life Insurance 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Colonial Penn Life Insurance?

Customer Service Representative (9) , TELESALES Representative (9) , Sales Representative (7) , Telesales Agent (7) , Life Insurance Agent (5) , Insurance Agent (4) , Sales Associate (3) , Telesales (3) , Insurance Sales Agent (2) , Insurance Sales Representative (2) , Sales (2)

What are the pros of working at Colonial Penn Life Insurance according to real employee reviews?

"People are amazing (besides management)" ((in 6 reviews)); "When they give bonus they are pretty good" ((in 5 reviews)); "good pay." ((in 5 reviews)); "Incentive is great unless quality screws you over." ((in 3 reviews)); "The training is amazing." ((in 3 reviews))

What are the cons of working at Colonial Penn Life Insurance according to real employee reviews?

"sales pays the bills but gets a very low commission/sales ratio with a very low base managers keep people in their place instead of listening and fighting for better compensation" ((in 5 reviews)); "Management Team is unaware that Supervisors are lazy, imcompentent and do not implement work with subordinates" ((in 5 reviews))

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Colonial Penn Life Insurance

Part of CNO Financial Group

Colonial Penn Life Insurance reviews

2.5

26% would recommend to a friend

(104 total reviews)

Scott Goldberg

61% approve of CEO

28% positive business outlook

Ratings by category

3.7

Diversity & inclusion

2.8

Culture & values

2.7

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

2.5

Career opportunities

Colonial Penn Life Insurance has an employee rating of 2.5 out of 5 stars, based on 104 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Colonial Penn Life Insurance employee rating is 31% below average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

104 reviews

2.0

May 15, 2026

Supportive supervisor, but misleading job expectations and low pay

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Direct supervisor is great and supportive.

Cons

They say its a sales job but 90% of your job is actually customer service. Its not a good fit for me and the pay is not great at all.

1.0

May 13, 2026

They kept my final check, I guess they needed it more

Telesales representative

Recommend

CEO approval

Business Outlook

Pros

Work from home, benefits, co-workers.

Cons

Not rewarded for efforts. Interest in the company's bottom line and not employee compensation.

2.0

Mar 24, 2025

Not Great!

Telesales representative

Recommend

CEO approval

Business Outlook

Pros

Remote position. Managers and supervisors are knowledgeable.

Cons

Insurance is hard to sell because the advertising is a bit misleading to seniors. Only paid commission if you reach your goal each month. Goal is hard to reach because product is hard to sell. QA is very strict. Calls are non-stop. Constant issues with computer systems.

Viewing 1 - 3 of 104 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

Supportive supervisor, but misleading job expectations and low pay

They kept my final check, I guess they needed it more

Not Great!

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