No leadership or communication, poor management - Anonymous employee Kohl's Employee Review

1.0
Oct 28, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discount Flexible hours stack coupons employee shop days

Cons

The management is very poor. I knew how to do more than all the managers there. The store manager is all about politics and promotes people who are way under qualified just because theyre all buddy buddy with them. The store manager knows how to do the registers and thats about it.

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Pros

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Cons

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2.0
Jul 8, 2026
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CEO approval
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Pros

Good full-time benefits, flexible scheduling. But the cons are starting to outweigh the good.

Cons

A new store manager took over the Massapequa Park location (Long Island, NY) and the workplace culture has become highly challenging since. Her management style is overly critical, and she makes harsh, rapid judgments without taking the time to know her associates or understand their roles. Furthermore, she does not lead by example, and she sets unrealistic expectations without providing regular check-ins or continuous coaching. This has left the staff feeling unsupported and neglected. There is also a strong perception that loyal employees hours are being unfairly cut or even terminated to reduce store costs rather than supporting the well-being and retention of the staff.

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