Sales Associate's review - Sales Associate Kohl's Employee Review

4.0
Sep 5, 2018
Recommend
CEO approval
Business Outlook

Pros

- flexible hours, which is good for students or those with other priorities -management is helpful when you're unsure of what to do -culture is positive

Cons

-the 'yes we can' policy creates problems between employees and customers because management will back the customer in most situations including coupon fraud -assistant managers aren't always on the same page when it comes to store policies, which results in conflicting information and commands being given. This creates confusion among workers, especially when there is more than one manager on the floor.

Explore other reviews about Kohl's

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay nice perks good coworkers

Cons

entry level, boring not really much to do

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good full-time benefits, flexible scheduling. But the cons are starting to outweigh the good.

Cons

A new store manager took over the Massapequa Park location (Long Island, NY) and the workplace culture has become highly challenging since. Her management style is overly critical, and she makes harsh, rapid judgments without taking the time to know her associates or understand their roles. Furthermore, she does not lead by example, and she sets unrealistic expectations without providing regular check-ins or continuous coaching. This has left the staff feeling unsupported and neglected. There is also a strong perception that loyal employees hours are being unfairly cut or even terminated to reduce store costs rather than supporting the well-being and retention of the staff.

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