Great company, miserable workload - CGA Progressive Insurance Employee Review

3.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great company where supervisors and managers seem to care about your progress and wellbeing. -Great culture

Cons

-miserable miserable workload. -the first year where you are CGA (claims generalist analyst) you will see many employees quitting before the 1 year mark. It's almost like they throw everything at you so only a few make it past the 1 year mark. -Progressive is very picky about the work volume needed per claim. It truly is unnecessary how much work unnecessary work goes into every claim. -We are overworked and under paid. -You will be salary, working no less than 50 hours per week, including weekends, pretty much always.

Explore other reviews about Progressive Insurance

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company to work for. Love it

Cons

None that I know about of

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

See reviews by: Helpful|Rating|Date|All