It used to be a better company... - Claims Representative State Farm Employee Review

2.0
Jul 30, 2012
Recommend
CEO approval
Business Outlook

Pros

Good policy interpretation instruction at claim school.

Cons

Management is very cut throat. You leave work pulling the knife out of your back. If you are not a minority you can't expect to get into management. Minorities that are management are not held to the same degree of responsibility as their non-minority counter-parts.There is no consistency across the states on HR matters, even with the recognition that each state has it's own laws.

Explore other reviews about State Farm

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great onboarding Excellent and fast training to licensure Great culture

Cons

A bit vague and ambiguous at first

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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