1.0
May 17, 2019
Current employee, more than 10 years
Recommend
CEO approval
Business Outlook
Pros
Team Mgrs support their staff, as much as they can.
Cons
Avoid SF. They no longer care about their customers or employees. They cut our staff and customers have to wait 2-3 weeks for an appt. Local mgmt has no control over staffing and they are just as frustrated. Everything comes down from corporate and they obviously don’t care about service any more. Everything is based on metrics, which is great when you produce one product with zero variables, but not so good when every customer and is claim different. SF is loosing policies daily and on the way out. It’s so sad to see, a once great company, abandon its core values and let down its customers and employees.