FirstEnergy Reviews | Glassdoor

FirstEnergy Reviews

Updated July 12, 2017
220 reviews

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3.6
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Chuck Jones
22 Ratings

220 Employee Reviews

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Pros
  • Good pay for an internship program (in 16 reviews)

  • Employes receive good treatment good benefits and excellent pay (in 16 reviews)

Cons
  • No work life balance, forced overtime, very bad management (in 10 reviews)

  • Long hours -- there is no work/life balance (in 4 reviews)

More Pros and Cons

  1. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Fairlawn, OH
    Current Employee - Customer Service Representative in Fairlawn, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstEnergy full-time (More than 5 years)

    Pros

    Great Management team if your willing to put yourself in a place for advancement.. they are their to help!

    Cons

    I really don't have anything bad to say... I actually love the company I work for

    Advice to Management

    Keep doing what you do


  2. "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Perry, OH
    Former Employee - Engineer in Perry, OH
    Recommends
    Disapproves of CEO

    I worked at FirstEnergy full-time (More than 10 years)

    Pros

    Good salary upon initial hire, challenging work, job security, it pays the bills. Co-workers are great!

    Cons

    Many Managers are not engaged. Individual chosen for Supervision lack leadership and technical skills. Once hired inside the company, it is a good old boy network with what staff referred to as smokers and jokers. That is a major problem in improper decisions, promotions and raises. Producers and commitment are not recognized criteria and it results in most part in an unhappy work environment.

    Advice to Management

    Start making the right decisions and choices by recognizing the real contributors and not drinking buddies.

  3. "Oh That FirstEnergy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ex-Manager in Johnstown, PA
    Former Employee - Ex-Manager in Johnstown, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at FirstEnergy full-time (More than 10 years)

    Pros

    Some day it might be a good place to be employed

    Cons

    I have found that management from Managers and up, not all, but over half in Operation are really bad

    Advice to Management

    Model yourself after Penelec


  4. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Fairmont, WV
    Current Employee - Customer Service Representative in Fairmont, WV
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at FirstEnergy full-time (More than 3 years)

    Pros

    They have competitive pay and great PTO

    Cons

    There is a lot of "Who you know" to move up, and it can be frustrating.


  5. "Great Company to Have a Career At"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transmission Systems Operator in Akron, OH
    Current Employee - Transmission Systems Operator in Akron, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstEnergy full-time (More than a year)

    Pros

    Challenging work environment, with excellent resources and a very encouraging team atmosphere. Employee pay is very good, and seems to be very competitive to the industry. Also benefits are great (despite what older employees might claim as they had even better benefits at one point).

    Cons

    Most of the positions are high stress positions, that require excellent attention to detail and an understanding of complex subject matter. Due to the nature of the work, many job responsibilities or tools are in constant flux. The electric system itself is very dynamic and it requires people in the power industry to be very excellent at dynamic problem solving.

    Advice to Management

    My advice would be that management should take more advice from employees performing essential job functions when considering upgrades to tools or systems.

    Operator input on transmission projects in planning for instance, would go a long way to help address the disconnect that sometimes exist between design practicality and necessity.

    Overall, this "open to suggestions" culture has been really excellent with regards to safety culture. It could be another strong benefit that will ultimately improve performance of the system and employee morale. My experience with management at FE has always been positive and that's really the only suggestion I have.


  6. "salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Akron, OH
    Former Employee - Anonymous Employee in Akron, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FirstEnergy full-time (More than 3 years)

    Pros

    come in late, leave early, work from home and still get paid full salary

    Cons

    nothing work little and get paid full anount

    Advice to Management

    work 25 hours a week and still get paid in full idiots


  7. Helpful (1)

    "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Perry, OH
    Current Employee - Anonymous Employee in Perry, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay, bonuses, time off, and benefits are good for the area.

    Cons

    The company can barely run an ice cream stand let alone a corporation which may be why they are getting out of generation.

  8. "FirstEnergy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer/Analyst in Akron, OH
    Former Employee - Programmer/Analyst in Akron, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at FirstEnergy full-time (More than 10 years)

    Pros

    It is a large company with a diverse set of job requirements and locations allowing for the ability to pursue different work experiences and settings, expand knowledge and experience base.

    Cons

    Outside of Merger events, the company has been shrinking (along with most similarly positioned enterprises) for the last forty years. Frequent shifts in business emphasis and goals have made it very difficult to ever feel secure in almost any position.

    Advice to Management

    Pursue areas of opportunity beyond what you view as your core competencies, or continue to oversee an ever-diminishing company.


  9. "Fair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Akron, OH
    Current Employee - Systems Analyst in Akron, OH

    I have been working at FirstEnergy full-time (More than 8 years)

    Pros

    Good bonus, work from home

    Cons

    Aquire and fire, basic cost of living increases


  10. "Great Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern - Hourly in Akron, OH
    Current Employee - Intern - Hourly in Akron, OH
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at FirstEnergy (Less than a year)

    Pros

    I really enjoyed working at FirstEnergy. For being in located in NE Ohio they offer great pay and solid benefits. The IT department is forward thinking and organized. Management seems to value a strong technical culture.

    Cons

    As an energy company there is great opportunity in the next few years but it seems like FirstEnergy is not keeping up with renewable energy research and production-- start doing this.

    Advice to Management

    Continue making employees feel valued.


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