FirstEnergy Reviews | Glassdoor

FirstEnergy Reviews

Updated October 16, 2018
255 reviews

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3.4
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Chuck Jones
43 Ratings

255 Employee Reviews

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Pros
  • "The company generally has good people, good pay and good benefits" (in 20 reviews)

  • "Good work/life balance; flexible jobs" (in 10 reviews)

Cons
  • "Management issues, sometimes work life balance isn't the greates" (in 11 reviews)

  • "The real upper management is in Akron, if you want to be a Director it's awfully hard if your in a satellite office" (in 11 reviews)

More Pros and Cons

  1. "Network Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstEnergy full-time

    Pros

    You stay busy and can work from home on occasion.

    Cons

    Not enough training to understand your role.


  2. "Former substation electrician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Some of the field guys were good to work with

    Cons

    Now that I'm retired I can say what I want without worrying about getting fired. The supervision up to general management in mon power for substation and lines are some of the most unqualified and vindictive people I have ever met. I worked for this company for over 20 years and over time I have seen supervision steadily get worse. People are picked not for what they know or how they can help, but because they are someone's favorite or management has something on someone so they know they'll just do what they're told. There are now supervisors and managers there who have half the experience and knowledge of other people who applied for those jobs they got but were passed over due to favoritism. It's out of control. This company preaches safety but continually places people in positions of authority who do not have the experience or knowledge to make the calls to effectively lead. Why put someone with a few years experience in charge of groups of men that have in excess of 20 years individually. And the few times where they cant think up an excuse to give a job to one of their favorites and have to give it to a qualified individual then somehow they run that person out of the department or division as soon as possible. Its utterly disgusting and a disaster.

    Advice to Management

    Re-evaluate promotions made in the last 4 years or so within mon power and watch for people who seem to ride coattails of someone else. Interview some former substation and lines workers to ask why they have moved on from this department, retired personnel included. Do this randomly, dont allow area management to pick and choose. You have managers that are verbally abusive and people are afraid to say anything so you need to do something.

  3. "Material Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Cleveland, OH
    Former Employee - Manager in Cleveland, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at FirstEnergy part-time (More than 10 years)

    Pros

    Challenging. Long term employement if you care to apply yourself and ignore political environment that all companies have.

    Cons

    Long hours during periods of storm restoration


  4. "Deteriorating company FES"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Still being paid at this time

    Cons

    Massive cutback in investing in power plants, low morale across nuclear, lower pay since bankruptcy, unknown if bonus structure will stay.


  5. "Journeyman lineman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Journeyman Lineman
    Former Employee - Journeyman Lineman
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at FirstEnergy full-time (More than 10 years)

    Pros

    There are no pros. Just a terrible place to work

    Cons

    A company that is going nowhere. Way to big. bosses are always trying to “catch” you doing something. They are always looking for ways to make an example out of a employee to better themselves. My advice don’t work here. You will be much happier elsewhere.

    Advice to Management

    Learn how to be in charge of people we are not just a number for you to abuse


  6. "Stable, political, bad software practices"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Akron, OH
    Former Employee - Software Developer in Akron, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at FirstEnergy full-time (More than 8 years)

    Pros

    Good salary.
    Medical insurance with high deductible + FSA is fully paid for by the company.
    Full 6% 401k match.
    Up to 90% compensation for higher education.
    Chance to work on interesting projects.
    Real projects for interns.
    A lot of "job security" (if that's your thing) due to complicated processes and people retiring.

    Cons

    Strong culture of following the spreadsheet and never questioning anything. Reports must be "green" at any cost.
    Apathetic attitude toward software quality on all levels, from management to some developers.
    Management lacks technical knowledge and is not willing to learn or listen to developers.
    Miles of red tape for the smallest of production issues and one-line fixes.
    In-house applications have decades' worth of technical debt that is never cleaned up (due to all of the above).
    Favoritism bordering on racism and misogyny. Skilled developers and experienced analysts excluded from a project altogether while management's favorites with no relevant knowledge are assigned to leadership roles on the same project.

    Management doublethink:
    - Modernize an in-house application by creating a new UI, yet do not fix a broken 20+ years old database
    - Make in-house developers prove their changes are not malicious, yet allow a project to use 10,000+ third-party NPM packages.
    - Claim to be agile, yet set deadlines and release all of the application at once

    Advice to Management

    Listen to your own developers. Learn how software development works. Do not tell your employees "Just keep doing what you're doing" and "You still get paid the same".


  7. "csr 3"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstEnergy full-time

    Pros

    environment room to expand

    Cons

    customers feel entitled to get things for free...

  8. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Analyst in Akron, OH
    Current Employee - Analyst in Akron, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at FirstEnergy full-time (More than a year)

    Pros

    Good work/life balance; flexible jobs. Most of management are great to work for and patient with learning curve.

    Cons

    Restructuring occurs periodically and not all job postings are visible to contract employees.


  9. "Working at FE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FirstEnergy full-time

    Pros

    Good Benefits, flexible work schedule

    Cons

    Very political, not much room for advancement unless you are in Akron


  10. Helpful (1)

    "Electrical Engineering Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at FirstEnergy full-time

    Pros

    Great Place to get a lot of responsibility quickly. This is a good way to get exposure to power systems

    Cons

    First Energy has a terrible habit of postponing career progression. They also like to keep engineers underpaid for their degrees.

    Advice to Management

    In order to keep more engineers it would be absolutely necessary to keep strict career progression timelines, as well as compensate them more for their title.


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