FirstEnergy Reviews | Glassdoor

FirstEnergy Reviews

Updated July 23, 2018
251 reviews

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3.4
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Chuck Jones
41 Ratings

251 Employee Reviews

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Pros
  • "The company generally has good people, good pay and good benefits" (in 20 reviews)

  • "Good work/life balance; flexible jobs" (in 10 reviews)

Cons
  • "Management issues, sometimes work life balance isn't the greates" (in 11 reviews)

  • "The real upper management is in Akron, if you want to be a Director it's awfully hard if your in a satellite office" (in 11 reviews)

More Pros and Cons

  1. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at FirstEnergy full-time

    Pros

    FirstEnergy has a good pay scale and opportunities for advancement.

    Cons

    Need to bring in replacements earlier for employees who are retiring from key positions to provide knowledge transfer.

    Advice to Management

    As stated above, need to bring in replacement new hires in for a sufficient amount of time for critical knowledge transfer from those who are retiring from key positions.


  2. "Stable, political, bad software practices"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Akron, OH
    Former Employee - Software Developer in Akron, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at FirstEnergy full-time (More than 8 years)

    Pros

    Good salary.
    Medical insurance with high deductible + FSA is fully paid for by the company.
    Full 6% 401k match.
    Up to 90% compensation for higher education.
    Chance to work on interesting projects.
    Real projects for interns.
    A lot of "job security" (if that's your thing) due to complicated processes and people retiring.

    Cons

    Strong culture of following the spreadsheet and never questioning anything. Reports must be "green" at any cost.
    Apathetic attitude toward software quality on all levels, from management to some developers.
    Management lacks technical knowledge and is not willing to learn or listen to developers.
    Miles of red tape for the smallest of production issues and one-line fixes.
    In-house applications have decades' worth of technical debt that is never cleaned up (due to all of the above).
    Favoritism bordering on racism and misogyny. Skilled developers and experienced analysts excluded from a project altogether while management's favorites with no relevant knowledge are assigned to leadership roles on the same project.

    Management doublethink:
    - Modernize an in-house application by creating a new UI, yet do not fix a broken 20+ years old database
    - Make in-house developers prove their changes are not malicious, yet allow a project to use 10,000+ third-party NPM packages.
    - Claim to be agile, yet set deadlines and release all of the application at once

    Advice to Management

    Listen to your own developers. Learn how software development works. Do not tell your employees "Just keep doing what you're doing" and "You still get paid the same".

  3. "csr 3"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstEnergy full-time

    Pros

    environment room to expand

    Cons

    customers feel entitled to get things for free...


  4. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Analyst in Akron, OH
    Current Employee - Analyst in Akron, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at FirstEnergy full-time (More than a year)

    Pros

    Good work/life balance; flexible jobs. Most of management are great to work for and patient with learning curve.

    Cons

    Restructuring occurs periodically and not all job postings are visible to contract employees.


  5. "Working at FE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FirstEnergy full-time

    Pros

    Good Benefits, flexible work schedule

    Cons

    Very political, not much room for advancement unless you are in Akron


  6. Helpful (1)

    "Electrical Engineering Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at FirstEnergy full-time

    Pros

    Great Place to get a lot of responsibility quickly. This is a good way to get exposure to power systems

    Cons

    First Energy has a terrible habit of postponing career progression. They also like to keep engineers underpaid for their degrees.

    Advice to Management

    In order to keep more engineers it would be absolutely necessary to keep strict career progression timelines, as well as compensate them more for their title.


  7. "Stockhandler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FirstEnergy full-time

    Pros

    Working with people, receiving and unloading trucks computer work forklift operator inventory maintenance

    Cons

    Bad weather, there nothing else

    Advice to Management

    Nope

  8. "Good place to start a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstEnergy full-time (Less than a year)

    Pros

    Great Benefits, wide array of career paths

    Cons

    Management issues, sometimes work life balance isn't the greates

    Advice to Management

    Don't forget where you came from and listen to your people


  9. "Steady"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FirstEnergy full-time

    Pros

    Good bonus program for all employees, utilized newer tools and software to keep work relevant.

    Cons

    Mature market and most people stay and never change jobs so it provides limited opportunity for advancement or job changes.


  10. "diversity and inclusion"

    StarStarStarStarStar
    Current Employee - Diversity and Inclusion, Outreach in Akron, OH
    Current Employee - Diversity and Inclusion, Outreach in Akron, OH

    I have been working at FirstEnergy full-time (More than 5 years)

    Pros

    great co-op program, opportunities to learn and grow, EBRG

    Cons

    nepotism, not enough diversity exist

    Advice to Management

    worked here for year, low turner


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