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Updated Nov 23, 2018

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Found 302 of over 305 reviews

2.7
42%
Recommend to a Friend
32%
Approve of CEO
Guardsmark Chairman and President Ira A. Lipman
Ira A. Lipman
156 Ratings
Pros
  • "They pay more than most security company(in 11 reviews)

  • "Work indoors, dont have to do patrols like other security officers as an operator(in 10 reviews)

  • Cons
  • "Management that doesn't back up their employees, low pay, high turnover, menial benefits, pretty much a dead end job(in 17 reviews)

  • "I would like to see the company allow direct deposit(in 14 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 10 years

      Branch Manager

      Oct 30, 2017 - Branch Manager in Oklahoma City, OK
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Family environment good support and helpful management

      Cons

      Pay was too low to attract quality personnel

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    2. 3.0
      Former Employee, more than 5 years

      It's alright for what it is.

      May 13, 2014 - Security Officer/Security Guard 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      If you get placed at a big client site you get most of the good perks of working for the company (Better pay, better insurance deals and better hours). Free uniforms. Easy job usually. Good for work experience. The only reason I'd recommend this job to anybody is that it's really just a easy paycheck. If you can't find anything better than it's alright. Just make sure you don't let anything go wrong with the location you are working at and you can be employed until you die.

      Cons

      Expect late checks when you start and continue to expect them if direct deposit is not available. Expect to have your hours cut if it will save a little bit of money. Don't expect a promotion. Don't expect a pay increase (Unless the company some how gets a pay increase and even then it's probably no going to be passed on to you. Crappy uniforms and long wait times to get replacement uniforms. Backstabbing is almost encouraged. Unless you can find a group of people who will look after each other you will basically be on your own. Hard work is appreciated but not acknowledged (Don't put in extra effort if you don't have to as they will both get the same outcome). Expect to be talked down to and sometimes berated (Whether jokingly or intentionally).

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      2 people found this review helpful
    3. 3.0
      Former Employee

      It's an In-The-Middle type of company.

      Mar 10, 2016 - Shift Supervisor in Wichita, KS
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good hours (If you get a good site). On time pay (As soon as you get Direct Deposit). Has longevity (If you have a good site and don't rub anyone the wrong way). Gives you uniforms (Found out from others that this is actually not very common). Vacation after a year (Might have to bug them to schedule it). Good for experience.

      Cons

      I worked at this place for quite a while and saw quite a few shady dealings from time to time. Schemes to get other guards fired, clique mentality, mishandling of vacation requests, pay cuts, hour cuts, random schedule changes, facebook stalking and so on. The good thing was that by the time I left it was all pretty much phased out but it happened for quite a while. The one thing I do know is that you be on your deathbed and still have a job at this place as long as you are wheeled in to work everyday close to on time. Not a bad thing if you can deal with all the junk. If I didn't find something better I'd probably still be on a patrol as we speak. I'd recomend this place to a friend if they were desperately in need of a job but to any friend who can hold out or has enough security experience already I'd point them elsewhere. I think they are new company now anyway so it doesn't matter.

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    4. 4.0
      Former Employee

      Good Company to work for

      Nov 23, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The supervisors were fair and treated employees with respect.

      Cons

      Paid for holidays only if you worked them.

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    5. 4.0
      Former Employee, more than 5 years

      Salaried Analyst

      Jun 18, 2013 - Business Analyst in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Specific to my position and management only. The position was unique and non-standard from other positions in the company as a added value to their clients. Management was easy to get along with and was open to communication. Compensation was not in-line with other positions like mine. benefits provided an employee were the same for all employees and tiered only by salaried and non-salaried employees. Learning and development was a process as they wanted to see employees invest themselves before paying up front costs unless it was a requirement for the clients needs, otherwise it was reimbursement. Free training came in the form of bi-weekly pamphlets or booklets on interesting yet centric to core business education. Salaried positions were certainly allowed greater flexibility with their work.

      Cons

      Asking for COLA or like compensation increases was always meet with a no, so a Union averse organization. Favoritism was there yet minimal. Learning and development was far from laudable. There was limited ability to advance in company or gain footing towards other paths of career advancement.

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    6. 3.0
      Former Employee, more than 8 years

      A Completely Honest Review

      Mar 1, 2015 - Relationship Manager in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Most likely you can have a consistent schedule, but it's typical in this industry that you will work some overtime (sometimes mandatory) which makes a bad work/life balance.

      Cons

      Low pay, No pay raises, especially for management, benefits tanked after the Affordable Health Care Act, Family Owned (Means you can only go so far in your career.) Management has to jump through hoops to make decisions for the company. Micro Management.

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      1 person found this review helpful
    7. 3.0
      Current Employee

      The Nature of the Business

      May 29, 2015 - Site Supervisor in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company has one of the lowest turnovers in the industry. I've been in security for more than 25 years and I have worked for numerous companies and raises come from the client not the security company if your on the security officers side of the spectrum. Cooperate is a little different but even a raise for cooperate employees generally come about based on client revenue, ie lost of clients lose of pay/employees. A security company is not a 9-5 job and since the client is paying the salary it is up to them if they want to pay you for being off, hint the word salary (security officer's are paid hourly) therefore the benefits are not the same. If you want to move up continue your education, go back to school and complete a related degree from an accredited school.

      Cons

      Promotion are a little slow and are only available on a branch level if someone leaves The managerial structure is a little different than most top security company's on a branch level but advancement is there if you're willing to relocate to maybe another state.

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    8. 4.0
      Current Employee, less than 1 year

      By far the most professional operation I've experienced.

      Apr 24, 2013 - Security Officer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The hiring process and selection of candidates is by far the best and most thorough out of any security company I have worked for. The amount of paperwork I had to fill out just to get a part-time position was absolutely ridiculous, but that's what I like about it. Not just anybody can walk in and get a job here. The pay scale is also above the typical contract security standard.

      Cons

      The cons are typical of any private security operation. Relations with client employees can be difficult and some don't treat the security force with much respect. I've been in the security industry for over 10 years with many different organizations both contract and in-house and there is nothing bad about this company that you wouldn't experience with any other company. My only complaint at all, and it's very petty, is that the uniforms are bizarre. They're part business part law enforcement and very out-dated. They do look professional and most employees wear them well, but they need a bit of an update.

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    9. 4.0
      Current Employee, less than 1 year

      Guardsmark - Security Officer

      Aug 23, 2015 - Security Officer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -The work is fairly simple and hours are always available. -Reliable, full-time, entry level work. It's also easy to get overtime. -Management is usually willing to work with people and tries to make everyone happy. -Some shifts and locations are very laid back. Some people are able to do schoolwork at work. -If you get sick or have to take time off, people here seem to understand.

      Cons

      -At my location, we have to be outdoors even if the weather is bad, for an extended period of time, sometimes. -In my Region, the branch office is very disorganized, sometimes they send things late or don't get things done in a timely manner. -This type of job seems to attract strong personalities, some coworkers may be more difficult than others. -If someone doesn't show up to work, you can get stuck there for a while because you're not allowed to leave your post until someone comes, at some locations. (This is not usually a problem.)

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    10. 1.0
      Current Employee

      Unfullfilled, misused, mismanaged

      Jun 29, 2011 - Security Officer in Sterling Heights, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - It is a job - It pays something - The schedule is steady - Cool co-workers - Opportunity to gain "Interim" Secret clearance - Not every account is this one

      Cons

      - Horrible Site supervisor - Poor communication between management, client and workforce - No variety of tasking - No investment in team - No solid leadership - No accountability - Providing the "Illusion" of security - Feel as though the job does not matter, nor do I to this company - Will leave as soon as another offer comes along

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      3 people found this review helpful
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