Hamleys Reviews | Glassdoor

Hamleys Reviews

Updated Jul 15, 2019

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Found 93 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
42%
Recommend to a Friend
93%
Approve of CEO
Hamleys CEO Ralph Cunningham
Ralph Cunningham
10 Ratings
Pros
Cons
  • "Customers can be quite rude especially at peak holiday times, requires standing on your feet for long hours without breaks(in 4 reviews)

  • "I work as a demonstrator, and like many others I find it difficult to leave(in 4 reviews)

More Pros and Cons
  1. "Awesome Internship!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Intern 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Hamleys for less than a year

    Pros

    You're working in a massive toy shop, so it's an incredibly lively atmosphere, to start! Great work environment in the office alongside passionate people.

    Cons

    Your schedule can be unclear at times.

    Hamleys2016-12-05
  2. "Ok"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Hamleys

      Pros

      Flexible Can be fun Friendly staff members

      Cons

      Basic pay Can get bored easily Not a very progressive career aspiration

      Hamleys2017-08-29

      Hamleys Response

      October 11, 2017HR Assistant

      Thank you for taking the time to write a review, we are disappointed to read you feel there is not a very progressive career aspiration at Hamleys. Employee development is very important to us and we aspire to promote internally wherever possible. Our pay structure is also currently ...

      Show More
    • "good place"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Hamleys

        Pros

        fun, benefits, discounted for staff

        Cons

        under pressure some time, little room for growth

        Hamleys2015-08-03
      • "Friendly management"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Hamleys Helper in Luton, East of England, England
        Recommends
        Positive Outlook
        No opinion of CEO

        I worked at Hamleys part-time for less than a year

        Pros

        -friendly store and assistant managers -a nice environment to work in -relaxed atmosphere -flexible rota

        Cons

        -I didn’t face many cons except for a few bitter team members but you get that everywhere you work

        Hamleys2019-07-15
      • "Merchandiser"

        StarStarStarStarStar
          Current Employee - Anonymous Employee 
          Doesn't Recommend
          Neutral Outlook
          No opinion of CEO

          I have been working at Hamleys full-time

          Pros

          get to play with toys

          Cons

          the organization is really ill-structure

          Hamleys2019-05-04
        • "Demonstrator"

          StarStarStarStarStar
          • Career Opportunities
          Former Employee - Anonymous Employee 

          I worked at Hamleys part-time

          Pros

          Getting to demonstrate the newest toys on the market to customers.

          Cons

          The timetable changes far too often.

          Hamleys2019-03-30
        • "Store Manager"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Store Manager in Mumbai
          Recommends
          Positive Outlook
          Approves of CEO

          I have been working at Hamleys full-time for more than a year

          Pros

          One of the best company to work with.... Xcellent support from management.... Terrific benefits to employees as its master franchisee in india owned by reliance Group.... Mighty growth Plan and proven track record. Opened 30 stores in a year Span....

          Cons

          Considering benefits , Cons can be ignored

          Advice to Management

          Excellent work ... Keep it up ... Proud to be Hamleyians

          Hamleys2019-03-25
        • Helpful (1)

          "Horrible environment"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Hamleys Helper in London, England
          Doesn't Recommend
          Negative Outlook
          Approves of CEO

          I have been working at Hamleys part-time for more than a year

          Pros

          The discount if you are not based in London otherwise it brings it to a reasonable price

          Cons

          The Management are terrible they pick sides and have favourites. If your not a favourite then good luck to you. Rude HR staff in store never willing to help Hours are awful, sometimes you can be doing a late shift to an early shift and have no rest. Lack of work life balance due to short notice with timesheets they are always changing and expected to adapt to the ever changing rota Progression rate is non existent...

          Show More

          Advice to Management

          Respect your staff and treat everyone fairly and equal Invest more in your staff they bring in Money

          Hamleys2019-04-22
        • "it was okay....."

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Sales Assistant in Edinburgh, Scotland
          Recommends
          Neutral Outlook
          No opinion of CEO

          I worked at Hamleys part-time for less than a year

          Pros

          good discount 30% off pretty easy all round

          Cons

          not much training - trained to use the tills but not much else

          Hamleys2019-03-16
        • "Demonstrator"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Anonymous Employee 

          I worked at Hamleys full-time

          Pros

          Good commissions if you know how to sell well

          Cons

          Can be very stressful

          Hamleys2019-02-14

          Hamleys Response

          February 20, 2019HR Assistant

          Thank you for taking the time to leave a review .

        Found 93 reviews