Nordstrom Rack Reviews | Glassdoor

Nordstrom Rack Reviews

Updated June 23, 2018
1,139 reviews

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3.6
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Approve of CEO
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Blake W. Nordstrom
553 Ratings

1,139 Employee Reviews

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Pros
  • "Relatively good pay for an hourly customer service job" (in 86 reviews)

  • "Great company culture, Upward mobility (prefers to hire from within)" (in 54 reviews)

Cons
  • "Work life balance is bad at times" (in 31 reviews)

  • "Nordstrom expects you to really push the store credit card" (in 36 reviews)

More Pros and Cons

  1. "Book with me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom Rack part-time

    Pros

    Customer friendly
    Clean
    Balance
    Fun
    Exciting

    Cons

    Not any at the moment


  2. "Work Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rotating Sales and Support Associate in Orland Park, IL
    Former Employee - Rotating Sales and Support Associate in Orland Park, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Nordstrom Rack part-time (Less than a year)

    Pros

    Great pay, open work environment, you're goal is to achieve sales within your dept.

    Cons

    Store can get pretty messy halfway throughout the day. Workers really have to stay on top of cleanliness.

    Advice to Management

    More cash registers to lessen the amount of customers standing waiting to check out.

  3. "ROVER-sales associate/ men's and shoes"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Columbia, MD
    Current Employee - Anonymous Employee in Columbia, MD
    Recommends
    Positive Outlook

    I have been working at Nordstrom Rack part-time (Less than a year)

    Pros

    it's a friendly environment and also fast paced, with good salary

    Cons

    some customers can be rude and annoying to talk to, and would usually mess up what you've cleaned up and you end up cleaning again. especially on busy weekends, holidays and clear the rack specials.


  4. "HAppy Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Nordstrom Rack full-time (More than 5 years)

    Pros

    Great company to work for.

    Cons

    No cons. Everyone is nice.


  5. "Only if there was better management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dayton, OH
    Former Employee - Anonymous Employee in Dayton, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Nordstrom Rack full-time (More than 5 years)

    Pros

    Great coworkers. Discount and benefits.

    Cons

    To much gossip. Poor management. Not enough training

    Advice to Management

    Stop gossiping, practices what you expect your employees to do. Treat everyone equally.


  6. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nordstrom Rack full-time

    Pros

    Good discount, strict on how it was used though. Nice customers and employees.

    Cons

    Long hours, company culture wasn't the best.


  7. "Awesome"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Nordstrom Rack part-time

    Pros

    Great people, fun environment to work

    Cons

    Poor management, need more direction and less gossip

  8. Helpful (1)

    "Pressured"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Huntington Beach, CA
    Former Employee - Customer Service Representative in Huntington Beach, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Nordstrom Rack part-time (More than a year)

    Pros

    great discounts and great customer's

    Cons

    The management team was the worst.

    Advice to Management

    learn to be better at working with others


  9. "Customer service lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Millbury, MA
    Current Employee - Anonymous Employee in Millbury, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom Rack full-time (More than 3 years)

    Pros

    Very fun place to work and friendly environment

    Cons

    non at all. Very easy work

    Advice to Management

    Do not pick favorites it does nit help and make employees feel not appreciated.


  10. "Its ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nordstrom Rack full-time

    Pros

    clothes are great and discount

    Cons

    takes forever to make it to corporate


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