Nordstrom Rack Reviews | Glassdoor

Nordstrom Rack Reviews

Updated November 18, 2017
1,006 reviews

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3.6
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Blake W. Nordstrom
490 Ratings

1,006 Employee Reviews

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Pros
  • good pay good benifits good overall people (in 68 reviews)

  • Employee discount with events that raise the discount (in 47 reviews)

Cons
  • There is very little work/life balance encouraged (in 28 reviews)

  • There's also tremendous pressure to open accounts (in 20 reviews)

More Pros and Cons

  1. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great learning experience, learned how to deliver excellent customer service

    Cons

    very rude customers, working overtime during holiday season


  2. "Smooth Employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rotating Sales and Support Associate in Cleveland, OH
    Former Employee - Rotating Sales and Support Associate in Cleveland, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Nordstrom Rack full-time (More than a year)

    Pros

    Work with independence, Great Store Manager,

    Cons

    Pay only twice a month

    Advice to Management

    Management should consider the needs of its employees, as the company may begin to experience difficulty due to the high turnover rates

  3. "Great place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nordstrom Rack part-time

    Pros

    Benefits, discount, nice co-workers, fun work

    Cons

    Rude customers, work can be challenging at times

    Advice to Management

    None


  4. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Friendly co workers, Positive attitude, great location

    Cons

    Nothing negative. Just know you're going into retail so expect different types of customers


  5. Helpful (2)

    "easy-going environment and nice coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Nordstrom Rack full-time

    Pros

    colleagues are friendly and always willing to help. 20% employee discount

    Cons

    you don't get many hours. this is not a keeper job

    Advice to Management

    instead of having a lot of staffs with limited hours, it's better to keep less staffs but fed them with reasonable hours that they don't have to find a part-time job to support themselves


  6. "Service Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nordstrom Rack full-time

    Pros

    Hours, Pay, Benefits, friendly coworkers

    Cons

    Great place to work no cons


  7. "Fun Fast Paced Environment"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nordstrom Rack part-time

    Pros

    Decent environment. Friendly workers. Never nothing to do.

    Cons

    Occasionally too much to do, with too many customers and the importance of putting them first, not being able to finish tasks

  8. "Lead Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Sales Associate in Westwood, MA
    Former Employee - Lead Sales Associate in Westwood, MA
    Recommends
    Positive Outlook

    I worked at Nordstrom Rack full-time (Less than a year)

    Pros

    Discount on items.
    $ 5 cash for every account you open.
    Flexible hours
    Newest fashion for those who love to stay fashion forward at a great price.

    Cons

    Irregular schedules can be a double edge sword. Working closing shifts and then early morning starts. etc.


  9. "You have to really be built to work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Cherry Hill, NJ
    Current Employee - Sales Associate in Cherry Hill, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Nordstrom Rack full-time (Less than a year)

    Pros

    Never dull, always busy, great starting pay, fun coworkers, there is an open door policy, it is a very diverse work environment, everyone is like family, promotions are offered and hard work is rewarded.

    Cons

    Usually understaffed so when it's really busy it is truly chaotic. Game plans usually never work so you have to sort of develop a backup strategy for yourself to get what needs to be done, completed early or on time. Just like any job managers tend to forget you do have a life outside of work so you really have to know when to put your foot down, you may also find yourself doing the work of 5 people when it's really busy and it does tend to get overwhelming.

    Advice to Management

    Develop better strategies.


  10. Helpful (5)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Indianapolis, IN
    Current Employee - Sales Associate in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Nordstrom Rack full-time (More than a year)

    Pros

    Flexible scheduling and getting time off is super easy if you give about 3 weeks notice.
    Most of the coworkers have a great attitude and are enjoyable to work with.
    Managers listen and respond positively to team input.
    Upper managment listens too by doing a twice annual employee survey to see where things can be improved. Although not every request is approved, I have seen many changes happen within a short time after each survey.
    The pay is better than other similar retailers.
    It is easy to change positions within the company if you express interest in advancement and you are a dependable person and team player.
    You earn PTO even as a PT employee after you've been with the company for a certain number of hours.
    Raises are automatic.

    Cons

    You only get paid twice monthly.
    The website they post your schedule on isn't mobile optimized and is frustrating to use much of the time.
    Because this is retail, sometimes there is high turn over and we are understaffed which makes more work for everyone. If you don't have a good attitude and are a team player, this will be very frustrating for you. Also, you may have to work holidays and have a varying schedule. If you aren't flexible and want a set schedule, this type of job is not for you.

    Advice to Management

    I don't have any advice at this point and when I do, I know I can make suggestions durning the empolyee surveys.


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