Priceline.com Reviews | Glassdoor

Priceline.com Reviews

Updated June 17, 2017
107 reviews

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Full-time Part-time

3.2
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Brett Keller
21 Ratings

107 Employee Reviews

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Pros
  • Good work life balance, I was surprised some reviewer(s) said they have to be online 24/7 because that's not the case for anyone on my team (in 23 reviews)

  • Incredible resources, friendly people and an exciting/active work environment (in 10 reviews)

Cons
  • The lack of COO is driving upper management to lose focus on what happens to the customer dollars once they make it in the door (in 5 reviews)

  • Very corporate, hard to move the needle on change (in 3 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Front end developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Priceline.com full-time (More than a year)

    Pros

    Great environment to work. A lot of opportunities to learn and experiment. Since it's a national brand with tons of traffic tge company provides a lot of value for developers.

    Cons

    some recent org changes

    Advice to Management

    watch out for micromanagers


  2. Helpful (1)

    "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Norwalk, CT
    Current Employee - Software Engineer in Norwalk, CT
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Priceline.com full-time (More than a year)

    Pros

    I am working here since last one and half year.Work environment is really very nice.It would be good start for freshers are mid level engineers because there are a lot of experienced developers with about 25 years of work experience.

    Cons

    Employe benefits, Don't follow proper documentations for any project for reference to young developers.


  3. "Once great, now a mess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norwalk, CT
    Former Employee - Anonymous Employee in Norwalk, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Priceline.com full-time

    Pros

    Great people to work with. Teams work diligently and want to push the envelope and genuinely care about their work, the company, and their coworkers. Initiative and passion used to be rewarded.

    Cons

    Management oversight is killing morale. So many leadership changes in recent years crippled the culture and some senior staff that were brought in immediately asserted dominance rather than nurturing the talent they had. It went from a place that cared about employees to a totally results driven workplace, and in such a lean environment (which seemed like it kept getting leaner), burnout started to occur more frequently than it did in years past. Management decisions also, in many cases but not all, keeps the business a step behind it's competitors as well as the group companies. The lack of willingness to take risks is part of that. It's become a place that is obsessed with contributing to the stock price and growing it's bottom line rather than promoting innovation in it's tech, design, brand, etc. It's also a place that really favors bringing in new talent instead of promoting perfectly qualified and motivated employees to new positions. This has caused many pain points because of how lean the teams are and many times employees leave or are let go with so much knowledge of their systems or business that was never properly shared, and it is also a slap in the face to many employees that then see that they aren't getting recognition for their work and maybe aren't being valued.

    Advice to Management

    Start caring about your employees again. It used to be such a fun place but it has recently had the life sucked out of it. There are many employees that are deserving of recognition for contributions...actually start paying attention to them again or else you'll lose them. You won't push the business and be a leader if you keep shutting down initiatives due to perceived risks; you have to take risks to continue to grow.


  4. "Great People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norwalk, CT
    Former Employee - Anonymous Employee in Norwalk, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Priceline.com full-time

    Pros

    Great People fun place to work at one time.

    Cons

    Poor People management. Change resistant


  5. Helpful (3)

    "Turnover is killing the company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech in Norwalk, CT
    Former Employee - Tech in Norwalk, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Priceline.com full-time (More than 10 years)

    Pros

    Surrounded by really talented, passionate people...those who are left.

    Cons

    The very people that made priceline great, who built the company on their backs, are leaving faster than they can be replaced. Management dismisses this as "they were ready to go" or "we wanted them to go anyway", but this short-sited view is destroying the company from the inside.

    Advice to Management

    My advice to management is for Priceline Group to take a really hard, close look at the current management. Under the current management, turnover has better than doubled from the previous management of priceline.com. Clearly there is a connection, especially in areas like tech.


  6. Helpful (6)

    "Want to see company in decline - join priceline"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwalk, CT
    Current Employee - Anonymous Employee in Norwalk, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Priceline.com full-time (Less than a year)

    Pros

    Work life balance is great. Priceline.com historically had great emphasis on this although now its changing slowly.

    Cons

    Priceline.com is a company in decline. There is no real vision, just agenda's.
    A lot of employee churn is happening at Priceline and its not for good. Many of the engineers who built Priceline have left. Whoever is left is waiting for RSU's to vest. The tech environment has become toxic and the new CTO is to blame for it.
    There is a lack of clear vision from tech side for the business and more time is spent in trying to block progress than to move towards success (in the name of mordenization and move to cloud). Priceline is going the way Yahoo did 2-3 years back.

    Advice to Management

    Company is going the wrong direction. now is the time to fix it.


  7. "great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Developer in Norwalk, CT
    Current Employee - Front End Developer in Norwalk, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Priceline.com full-time (More than a year)

    Pros

    good environment, nice team and growth

    Cons

    sometimes people are rude to junior developers


  8. "I like it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Frontend Developer in New York, NY
    Current Employee - Frontend Developer in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Priceline.com (Less than a year)

    Pros

    - Good work life balance, I was surprised some reviewer(s) said they have to be online 24/7 because that's not the case for anyone on my team... depends on manager maybe
    - Modern and evolving tech stack with encouragement for devs to experiment and learn new things
    - NYC office has a lot of smart and nice people and a good location
    - Compensation is fair for the amount of work you are expected to put in

    Cons

    - Claims to award advancement and pay increases for merit, but it's hard to tell if that's the truth or not, and long-term employees are not treated as well
    - Too much focus on process and making the numbers look good
    - Norwalk office environment is not as modern as NYC

    Advice to Management

    - Chillax with the agile stuff
    - Treat long-term loyal employees better with more compensation/pto/snacks/advancement... I've worked here for less than a year and even I can see that new hires are treated better, which is probably one of the main reasons the turnover rate has been high in the last year
    - Give the Norwalk office free snacks ;)


  9. Helpful (3)

    "n/a"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - N/A (Too Easy to Trace Me) in Norwalk, CT
    Current Employee - N/A (Too Easy to Trace Me) in Norwalk, CT
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Priceline.com full-time (More than 8 years)

    Pros

    The agile transformation is useful for my next job.

    Cons

    priceline IT is becoming toxic. Especially the "calibration" review process: it allows mangers to play favorite and use non-goal issues to down grade employees. In addition, each group is required to have a set number of 3, 2, 1 rated individuals, regardless of their performance.

    Advice to Management

    Rate individuals as individuals, how well they meet their goals (if they even have them), not compared to their peers. Use objective measures, not subjective mesures.


  10. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Norwalk, CT
    Current Employee - Senior Software Engineer in Norwalk, CT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Work/Life balance
    Upto date technologies
    Great Location
    So much to learn

    Cons

    Less invest on Priceline.com
    Middle Management needs improvement.They should understand their team more and their concerns.


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