Priceline.com Reviews | Glassdoor

Priceline.com Reviews

Updated September 15, 2017
112 reviews

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3.2
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Brett Keller
24 Ratings

112 Employee Reviews

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Pros
  • Good work life balance, I was surprised some reviewer(s) said they have to be online 24/7 because that's not the case for anyone on my team (in 24 reviews)

  • Motivated People, Healthy work environment (in 10 reviews)

Cons
  • The lack of COO is driving upper management to lose focus on what happens to the customer dollars once they make it in the door (in 5 reviews)

  • Very corporate, hard to move the needle on change (in 3 reviews)

More Pros and Cons

  1. "Awesome People and Hell lots of opportunities to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Norwalk, CT
    Current Employee - Senior Software Engineer in Norwalk, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Priceline.com full-time (More than 3 years)

    Pros

    Learning is the key here
    Latest tech stack
    Competitive Salary
    Good People
    Good Work Life Balance
    Great group overall
    Good Leadership

    Cons

    Needs to be more innovative
    Needs to go global
    Less staff for the amount of work we have
    Hire right


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Norwalk, CT
    Former Employee - Manager in Norwalk, CT

    I worked at Priceline.com full-time (More than a year)

    Pros

    Great culture. Good people. Good family friendly perks.

    Cons

    Too many turnovers in HR

  3. Helpful (1)

    "Priceline.com Norwalk CT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Accountant in Norwalk, CT
    Current Employee - Senior Accountant in Norwalk, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Priceline.com full-time (More than 3 years)

    Pros

    Great team, casual environment, fun company-wide and department activities

    Cons

    Limited space/open area/kitchen/desks, challenges with cross-departmental communication


  4. Helpful (10)

    "Trending Down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norwalk, CT
    Former Employee - Anonymous Employee in Norwalk, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Priceline.com full-time (More than a year)

    Pros

    Summer Fridays, which have been reduced.
    Benefits are decent.
    Decent office environments in NY and CT.

    Cons

    CEO is arrogant and biased against woman. CFO thinks he knows everything about every other function in the business. Both have only ever worked at Priceline, so have no perspective on the world outside of Priceline. CTO is a bully, and the CEO is afraid to stand up to him and do the right thing. People are generally unhappy at all the recent changes, while sr. leaders ride the wave of an ever increasing stock price to line their pockets. HR is ineffective at being able to bring about change . . . really just able to admininister pay, benefits, and basic programs. So happy that I am no longer there.

    Advice to Management

    Fire the CTO before all your best talent leaves.
    CEO should begin to believe there's capability beyond just those who are his pals and members of his church.
    CFO needs charm school.


  5. Helpful (2)

    "Contact Center Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Priceline.com full-time

    Pros

    Excellent benefits, work / life balance and family friendly

    Cons

    Salary is not competitive. Upper Mgmt turnover is a major redflag

    Advice to Management

    Invest in talent and do what is necessary to keep your talent. Cut dead weight.


  6. Helpful (4)

    "Proceed at your own risk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Priceline.com full-time (More than 3 years)

    Pros

    Hotel discounts, parties, holidays, colleagues

    Cons

    CTO has single handedly ruined the IT department which was full of extremely talented people. HR department has seen a lot of change at the top and all have been useless and are only there to support managers and don't care about employees who are being mistreated. There are bully's in management who treat employees with disrespect but because they can use performance as an excuse to let you go they get away with it.

    Advice to Management

    Nothing because none of this matters to them as long as the stock continues to line there pockets


  7. Helpful (2)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Priceline.com full-time

    Pros

    Good environment; Learned a lot;

    Cons

    no free food in Norwalk

  8. Helpful (2)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Norwalk, CT
    Current Employee - Software Engineer in Norwalk, CT
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Priceline.com full-time (More than a year)

    Pros

    I am working here since last one and half year.Work environment is really very nice.It would be good start for freshers are mid level engineers because there are a lot of experienced developers with about 25 years of work experience.

    Cons

    Employe benefits, Don't follow proper documentations for any project for reference to young developers.


  9. Helpful (6)

    "Doesn't look like much has changed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Norwalk, CT
    Former Employee - Engineer in Norwalk, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Priceline.com full-time (More than 5 years)

    Pros

    Very smart people (who are left)

    Cons

    Everything else! I left a few months back, concerned about turnover and longevity. Long term employees, especially in IT, were leaving and not being replaced. I saw the writing on the wall. Looking online, it doesn't look like anything has changed.

    Advice to Management

    Clean house, at the top! Current management is wrecking the company. Stop playing favorites and don't be afraid of people who make waves. You were once a company that disrupted an entire industry. Now you get rid of those who want to disrupt and change.


  10. Helpful (7)

    "Once great, now a mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norwalk, CT
    Former Employee - Anonymous Employee in Norwalk, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Priceline.com full-time

    Pros

    Great people to work with. Teams work diligently and want to push the envelope and genuinely care about their work, the company, and their coworkers. Initiative and passion used to be rewarded.

    Cons

    Management oversight is killing morale. So many leadership changes in recent years crippled the culture and some senior staff that were brought in immediately asserted dominance rather than nurturing the talent they had. It went from a place that cared about employees to a totally results driven workplace, and in such a lean environment (which seemed like it kept getting leaner), burnout started to occur more frequently than it did in years past. Management decisions also, in many cases but not all, keeps the business a step behind it's competitors as well as the group companies. The lack of willingness to take risks is part of that. It's become a place that is obsessed with contributing to the stock price and growing it's bottom line rather than promoting innovation in it's tech, design, brand, etc. It's also a place that really favors bringing in new talent instead of promoting perfectly qualified and motivated employees to new positions. This has caused many pain points because of how lean the teams are and many times employees leave or are let go with so much knowledge of their systems or business that was never properly shared, and it is also a slap in the face to many employees that then see that they aren't getting recognition for their work and maybe aren't being valued.

    Advice to Management

    Start caring about your employees again. It used to be such a fun place but it has recently had the life sucked out of it. There are many employees that are deserving of recognition for contributions...actually start paying attention to them again or else you'll lose them. You won't push the business and be a leader if you keep shutting down initiatives due to perceived risks; you have to take risks to continue to grow.


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