Business Analyst applicants have rated the interview process at Capital One with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 62% positive. To compare, the company-average is 60.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Business Analyst roles take an average of 22 days to get hired, when considering 756 user submitted interviews for this role. To compare, the hiring process at Capital One overall takes an average of 26 days.
Common stages of the interview process at Capital One as a Business Analyst according to 756 Glassdoor interviews include:
One on one interview: 37%
Skills test: 15%
Phone interview: 13%
Personality test: 9%
IQ intelligence test: 8%
Presentation: 6%
Background check: 4%
Group panel interview: 4%
Drug test: 2%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 2 months. I interviewed at Capital One (Toronto, ON) in Jun 2014
Interview
The interview process started with verbal and numerical reasoning tests. After successfully passing them, I had a phone interview with a recruiter. My recruiter didn't ask me any technical/case questions on the phone. After passing the phone interview, I was invited to the first round interviews at their office where I had 1 behavioural and 1 case interview. My behavioural wasn't difficult at all or too much different from a usual interview of that type. It's just that the interviewer (another recruiter) asked me 2-3 follow-up questions every time I answered her questions to get a little bit more details which is fine if you are telling a true story. The recruiter was incredibly nice. The second part was a case interview with a manager. Again, he was very helpful, didn't put any pressure at all and was very collaborative encouraging a lot of questions. The case has little to do with consulting case interviews - Capital One doesn't seem to care much about HOW you present but more about WHAT you are saying and how you can solve the problem. I describe the case I had in a separate section. Overall, I really enjoyed the interviews; they are not scary at all. I was invited to the second round interviews but turned it down as I received an offer from another bank.
Interview questions [1]
Question 1
Case – Capital One in the US contemplates the idea of installing more ATMs (next questions come one at a time):
a. Discuss profit drivers for an ATM
b. Assess viability of putting an ATM in a branch that currently doesn't have one
You are then given some data
i. Revenue = $3/customers
ii. 20% are non-customers (have their cards emitted by some other bank, not Capital One)
iii. Cost of connecting to network = $0.1/transaction
iv. Renting an ATM = $5000
v. Question -> how many customers you need to use your ATM in order for it to break even; what is the total profit
You are now supposed to put it together in one equation and solve (I might have missed 1-2 variables)
c. What should be the proportion of customers to non-customers for am ATM to make the same profit as before, if installed in the public place? You are given a few other costs, such as cost of renting a space; some variables from the previous question still apply.
d. Draw a curve that shows the relationships between % of transactions made by non-customers (y-axis) and a total number of transactions made in one ATM (x-axis).
3 rounds of interviews, technical round focused on domain of expertise. Then there was a case study round. Interviewer was interested in execution of clear thoughts on data along with written codes.
I was referred so first a game like assessment that tested basically middle school algebra skills. Then a business case power day with three different interviewers, two of them were analytical and one was product
R1 was VJT, which was fairly simple. R2 was a screening case study, and lastly a Powerday. Powerday was grueling and cases were math heavy (bank related as well). Would recommend the process.
Interview questions [1]
Question 1
They gave a product and asked for multiple ways to improve it.