Customer Service Associate applicants have rated the interview process at Comcast with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 60.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 17 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Comcast overall takes an average of 27 days.
Common stages of the interview process at Comcast as a Customer Service Associate according to 3 Glassdoor interviews include:
Phone interview: 17%
Drug test: 17%
One on one interview: 17%
IQ intelligence test: 11%
Background check: 11%
Skills test: 11%
Personality test: 11%
Group panel interview: 6%
Here are the most commonly searched roles for interview reports -
The process took 1 day. I interviewed at Comcast (Miami, FL) in Oct 2009
Interview
You have to go the Comcast call center, then they make do a iq test if you pass u r offer an interview...then you are offer a job. They give u a form to take it for drug testing, they check ur background
I applied through an employee referral. The process took 4 weeks. I interviewed at Comcast (Harrisburg, PA) in Jul 2015
Interview
It was extensive. It takes about a month, then they interview you or about 45 minutes to an hour, with a supervisor and then a manager. If you only interview with the supervisor and they say thank you, but you dont get to speak to a manager you did not get hired.
I applied online. The process took 3 weeks. I interviewed at Comcast (Harrisburg, PA) in May 2013
Interview
I applied online and was sent confirmation right away. About one week later, I received an assessment test link which consisted of personality questions and a customer service call center simulation. It required you to listen to calls and take information down. It is also timed.