Constant Contact Interview Questions
Updated Aug 29, 2022
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Interviews at Constant Contact
Interviews for Top Jobs at Constant Contact
- Customer Engagement Specialist (14)
- Software Engineer (8)
- Inside Sales Representative (7)
- Intern (6)
- Software Engineer(Internship) (4)
- Senior Software Engineer (4)
- Sales Consultant (4)
- Sales (3)
- Inside Sales Consultant (3)
- Marketing Manager (2)
- Inside Sales (2)
- Senior Manager (2)
- Customer Service Representative (2)
- Online Marketing Consultant (2)
- Customer Service (2)
- Customer Support Representative (2)
- Direct Sales (2)
- Data Integration (1)
- Remote Sales Representative (1)
- Business Analyst (1)
- UK Country Manager (1)
- Product Manager (1)
- HR Assistant (1)
- Customer Engagement Specialist and Billing Specialist (1)
- Ces (1)
- Associate Software Engineer (1)
- Devops Engineer (1)
- Business Development (1)
- Talent Acquisition (1)
- Engineer (1)

Anonymous Interview Candidate
I applied online. The process took 3 weeks. I interviewed at Constant Contact in Aug 2022
I interviewed at Constant Contact in August of 2022. The whole process from recruiter screening to offer took about 2-3 weeks and went through a total of 6 interviews. I was given an offer a couple hours after my last interview. Overall I LOVED my interviewing experience at Constant Contact. The marketing/sales team was very welcoming and each interview was such a delight. They were very kind in letting me take 10 days to make my decision. I ultimately did not accept the offer because I was presented with a better offer. I was truly sad because the team I interviewed with was great. Advice to the team: There was one thing that rubbed me the wrong way, and maybe it wasn't intentional. After letting the recruiter know that I was not going to be taking their offer and I wish them the best, I did not receive a reply. Even though I did not accept, I did give a lot of my time to the team in 6 different interviews. Candidates are also interviewing you, your team, and your offer. They don't have to say yes to your offer. If they gave you hours of their time the least you can do is say thank you and send them on their way.
- -Tell me about yourself -Tell me about a time you failed and how you fixed it -What was your favorite marketing campaign? -They asked for a lot of scenarios or stories to explain my experience or skills.

Anonymous Interview Candidate
I applied online. The process took 2 weeks. I interviewed at Constant Contact in Jun 2022
The interview process was fairly standard, with the first round with a recruiter and then with members of the sales team. Nothing out of the ordinary question wise, it was your standard fare with a mock call at the end. After having the chance to interview with other SaaS companies, this one felt very "corporate" and "stiff" throughout the interview process compared to others. Their approach for sales consultants is to show empathy for the person you're talking to, but often times it ends up being a little too salesy in the approach with trying to throw discounts in at the end to get the sale. It didn't seem like it was so much about helping people achieve their goals but more so just getting the sale, which is certainly a part of sales but this seemed a little much and reminded me of a car dealer, which is a vibe I haven't gotten from other SaaS companies. Overall, it was a good process the company just wasn't a good fit for me and dropped out after the final interview.
- How do you deal with objections?
- What are the three qualities needed to be successful?

Anonymous Interview Candidate
I applied online. The process took 3 weeks. I interviewed at Constant Contact
HR screening round followed by Hiring manager round followed by Virtual on site with 5 team members which included portfolio presentation and follow up questions. Knowledgeable people. Conversational interview. A nice bunch to work with.
- Present a portfolio. Follow up questions on research plan, communication with stakeholders, collaboration.

Anonymous Employee
I applied online. The process took 2 weeks. I interviewed at Constant Contact in Jan 2022
Received an email from recruiter asking to having a phone interview. Talked about the job requirements and expectations during the first call. Had second interview with 2 managers over zoom for 1 hour. Got a call with an offer less than an hour after our zoom interview ended.
- How would you handle an escalated customer?
- Walk me through how to create an email on gmail or outlook.

Anonymous Interview Candidate in Boston, MA
I applied online. The process took 3 weeks. I interviewed at Constant Contact (Boston, MA) in Dec 2021
Had three interviews. The first part is a phone call, the second is another phone call and the third interview is a zoom interview with numerous people. I spoke with 3 people during the last round. The last part is having a mock sales call.
- What are your transferable work skills? What is your sales experience? Fairly general questions.

Anonymous Employee
I interviewed at Constant Contact
Internal role and promotion. Filled out an internal application and had a 1 hour scheduled with a couple of team leads. They said they would have a decision within a week. A pay increase would be determined by HR so they had no idea what to expect.
- Describe a time when you motivated people to do something hard.
- Describe a situation where you worked with a difficult co-worker.
- Would you say you are more of a detail-oriented person or a big-picture person?
- What has been your most difficult transition on a job (change management focus)?
- What opportunities are you looking forward to with this new role?
- What do you think will be your biggest challenges coming into this role?
- Please describe your communication style.
- Describe a time when you had to adjust your communication style to communicate effectively with a co-worker.
- What are the most important aspects of leadership in your mind?

Anonymous Employee in Fort Collins, CO
I applied online. The process took 2 weeks. I interviewed at Constant Contact (Fort Collins, CO) in Jun 2021
3 interviews. First basic get to know you and the job. 2nd, more interview questions and mock sales call. 3rd same as second but it is a zoom call with two managers.
- why is email marketing important

Anonymous Employee
I interviewed at Constant Contact
HR Call. 1 hour in person interview. met with 4 different team members all of whom were relaxed and down to earth. Discussed Selling style. Really just a measure of personality and professionalism.
- Can you sell me this Pen.

Anonymous Employee
I interviewed at Constant Contact
It was good The interview went very quickly, from start to finish I had a job offer in about a week. It seems like a cool company with a great culture.
- Can you take coaching advice?

Anonymous Interview Candidate in Del Mar, CA
I applied online. The process took 3 days. I interviewed at Constant Contact (Del Mar, CA) in Feb 2021
Managers were both very nice and kind, they asked mostly situational questions to test your critical thinking skills and work type and personality. There weren't many general questions Strengths and Weaknesses type questions
- Email marketing headlines for a plumbers discount only campaign
Constant Contact Interviews FAQs
Glassdoor users rated their interview experience at Constant Contact as 69.0% positive with a difficulty rating score of 2.86 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Inside Sales Representative and Intern rated their interviews as the hardest, whereas interviews for Customer Engagement Specialist and Software Engineer roles were rated as the easiest.
The hiring process at Constant Contact takes an average of 17 days when considering 132 user submitted interviews across all job titles. Candidates applying for Customer Engagement Specialist had the quickest hiring process (on average 9 days), whereas Intern roles had the slowest hiring process (on average 19 days).
Common stages of the interview process at Constant Contact according to 132 Glassdoor interviews include:
Phone Interview: 28.00%
One on One Interview: 20.86%
Group Panel Interview: 15.43%
Background Check: 9.14%
Presentation: 6.86%
Skills Test: 5.71%
IQ Intelligence Test: 5.43%
Drug Test: 4.57%
Personality Test: 3.14%
Other: 0.86%
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